A great training about the NIR
Reply from Neuronic2026-03-06
Hi Santiago, thankyou for leaving us a review and sharing about our Masterclass! https://www.neuronic.online/products/masterclass
About Neuronic
Data updated- Website
- neuronic.online
- Category
- Construction & Manufacturing
- Location
- United States · Dover
- Status
- Unclaimed
- Last 12 months
- 65 reviews
- Replies to negative
- 100% (7/7)
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Is Neuronic legit?
Neuronic (neuronic.online) has a 4.5 out of 5 rating on OK.one, based on 65 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. 86% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
The helmet arrived early and was simple…
The helmet arrived early and was simple to set up and use. I have a TBI so it's hard for me to see change but others can see it in my thinking patterns.
Reply from Neuronic2026-02-24
Hi Raymond, Thank you so much for your review. We’re really glad the helmet arrived quickly and was easy to set up. It’s encouraging to hear that those around you are noticing positive changes. If you ever need any support, we’re always here to help!
My husband has a TBI
My husband has a TBI, he has suffered numerous strokes I tried the Neuronic with him, some of his symptoms mimic ALS, this helmet is actually making a difference. I was told nothing would help, I believe this is working. He has OT, PT, and speech that comes to the house, they are also seeing a difference. Thank you, this is a life saver.
Reply from Neuronic2026-02-19
Hi Christine, Thank you so much for sharing this feedback. Hearing that you were once told nothing would help makes the progress you’re now seeing even more meaningful. We’re truly encouraged to hear that the helmet is making a noticeable difference and that his OT, PT, and speech therapists are also seeing the improvements. Thank you for taking the time to share your story. We’re honored to be part of his care journey.
Great customer service
Great customer service! Very supportive, prompt and helpful.
Reply from Neuronic2026-02-19
Hi Cheryl, thank you so much for your review! We’re delighted to hear that you found our customer support prompt and helpful. Providing responsive and thoughtful support is truly a top priority for us at Neuronic.
Excellent customer service
Reply from Neuronic2026-02-19
Thank you so much for leaving us this review, Katie!
It is possible to improve a TBI
My husband has severe brain damage, he has had several strokes. I kept looking for something to help him, we started seeing improvements shortly after we started using this helmet. I can't believe this is so amazing. I love seeing him improve. I will continue to use this. Thank you for this awesome product. It is truly life changing.
Reply from Neuronic2026-02-19
Christine, thank you for sharing this review. Hearing that you began seeing improvements shortly after starting the helmet is incredible. Moments of progress, especially after severe brain injury and multiple strokes, are so powerful. We’re glad you’re getting to see those positive changes and experience that hope. Thank you for your trust and for your kind words. It means so much to know that the helmet has been part of something you feel is life-changing.
I am amazed by how supportive the…
I am amazed by how supportive the customer service team is and how supportive my consultation was!
Reply from Neuronic2026-02-09
Thank you Heather, we are delighted that you are satisfied with our support!
Neuronic and long Covid
I have struggled with long Covid for 6 years. While some other interventions have been somewhat helpful, using Neuronic has been the best! My brain now feels normal nearly all the time, after about six months. My memory has improved, and my brain fog is finally gone - I am so grateful!
Reply from Neuronic2026-02-10
Antonia, we are so happy to hear that Neuronic was one of the best tools you used to resolve your brain fog. Thank you so much for your review!
Great support for product
Great support for product. Early positive results but time will tell as I just bought it a few weeks ago
Reply from Neuronic2026-02-09
Thank you, Alan. We hope you continue to see improvements!
Great service all the rime!
Reply from Neuronic2026-02-10
Thank you!
Great Customer Support
Can’t say enough about the great customer support before and after our purchase!!
Reply from Neuronic2026-02-10
Thank you, Joe! Our customer support team does a great job!
Has done nothing for me
Has done nothing for me. Have used both "glow" and "peace" for 20 straight days, glow in the AM and peace in the evening.
Reply from Neuronic2026-01-26
Thank you for sharing your experience, John. We’re sorry to hear that you haven’t noticed the changes you were hoping for yet. Everyone responds differently, and in many cases adjusting timing, duration, or overall usage can make a meaningful difference. We’d be happy to look at this more closely with you — please reach out to us at [email protected] Our team will be glad to help review and adjust your protocol.
Excellent customer service
Pertinent information was provided by Nicole. She was extremely helpful and candid during our conversation. She answered all my questions and concerns in a professional manner.
Reply from Neuronic2026-01-19
Thank you for your kind feedback, Patti. We’re glad Nicole was able to provide clear, helpful information and address your questions with care. We truly appreciate you taking the time to share your experience.
Intermittent Program connectivity in all Modes.
I received a same day notice and follow up to my problem from Alyssa. She provided a very complete troubleshooting questionnaire and she concluded that we should begin with a Battery replacement. I have received the Battery from Amazon and once fully charged will see if our intermittent program connection has been resolved.
Reply from Neuronic2026-01-14
Thank you for the update, Travis. We’re glad the troubleshooting helped narrow things down and that you’ve received the replacement battery. We hope this resolves the connection issue, and please don’t hesitate to reach out if you need any further support.
Great customer service
Great customer service. Special Thanks to Jordan from us.
Reply from Neuronic2026-01-13
Hey Inna, thank you for your feedback. We are glad Jordan could help and we appreciate you choosing us!
Knowing the laser /LED PBM devices on…
Knowing the laser /LED PBM devices on the market, I value the strong science behind Neuronic, the supported and funded research and evidence generation, and the incredible support that they provide to physicians like me through advice, masterclasses, 1:1 calls etc. Regarding the LIGHT helment, it's changing lifes for my patients. I cannot recommend it more!!!
Reply from Neuronic2026-01-13
Thank you for this thoughtful feedback, Olivia. It means a great deal to hear that the research, education, and support we provide have been valuable in your work. We’re grateful for your trust and for the role you’re playing in advancing thoughtful, evidence-informed use of PBM.
Well done
Well done. Great helmet, good support staff.
Reply from Neuronic2026-01-14
Thank you, Pamela! We’re glad to hear you’ve had a positive experience with both the helmet and our support team. We really appreciate you taking a moment to share this feedback.
I absolutely love this company!
I absolutely love this company. I adore the peace setting. It really helps me sleep and with my particular disease I need sleep. I'm still in the process of figuring out if the focus will work but I'm sure it will. It enables me to be able to help towards a progressive neurodegenerative disease and that right there is a pure miracle.
Reply from Neuronic2026-01-13
Thank you for sharing this, Leah. We’re happy to hear the Peace setting has been a meaningful support for your sleep, especially when rest feels hard to come by. We appreciate your openness about your experience and are grateful you took the time to leave such thoughtful feedback.
Wonderful with appreciated results then…
Wonderful with appreciated results then like the test unit loaned end 2025 broke down after second charge and no amount of checking helps
Reply from Neuronic2026-01-20
Thank you for sharing your experience, M. We’re sorry for the frustration you encountered initially, but we’re glad to hear the issue was resolved after working with Michael. We appreciate you taking the time to speak with our team and give us the opportunity to make things right. If there’s anything further we can support you with, please don’t hesitate to reach out.
Since the first time I use the helmet I…
Since the first time I use the helmet I felt a change, my vision was much clearer , I could hear better and my nose got unclogged. Had my nose clogged since I know myself ....I am using it every day and my mom too. She has Parkinson and problems sleeping, now she has no tremor at all , still taking the medication, and she is sleeping much better. Also her arthritis pain is much better handled during the night. I am very happy with my investment.
Reply from Neuronic2026-01-13
Thank you so much for sharing your experience, Alina. We’re glad to hear you noticed changes early on and that the helmet has been a positive addition to both your and your mom’s routines. It means a lot to know you’re happy with your investment, and we truly appreciate you taking the time to leave this review.