New Era Debt Solutions (neweradebtsolutions.com) has a 4.8 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has not yet replied to negative reviews; 25 of them were added in the last 12 months. Last updated 2026-08-10.
Jason the negotiator was awesome! Esmeralda always quickly changed the deposit amounts when asked! James was very cordial and kept me informed! If you are in a lot of credit card debt, New Era is the way to go!! BTW my debts were settled in half of the time! 48 month contract settled in 24!!!!
They helped me cut my debt in half and create a clear road to getting it paid off.
Great program! Amazing and super helpful staff that saved me thousands!!!
I highly recommend New Era. They got me on track and negotiated on my behalf. I vetted them thoroughly, asked tough questions, and was skeptical, but their rates were fair and they delivered on everything. My final out-of-pocket costs ended up about 30% lower than what I could have settled myself, even after their fees. When one case went to court, their legal team handled everything—I only had two brief calls with an attorney who spoke on my behalf. Now my credit is back on track, I’m debt free, and I had no serious negative repercussions. The process took about three years, mainly because I chose the lowest monthly payments. One other import aspect is they listen. They tailored their service to my needs. They made changes in their approach and to who handled my case based on my preferences and needs. 10/10
Absolutely loved these guys- real lifesaver for me!! Only debt settlement firm which I found honest and transparent. No sugar coating from day 1. All debts were settled at estimated % and I was able to payoff a year before. All communications were professional & prompt. No gaps/delays ever. Highly recommend if you want to settle your debts better and you’re in tough situation!!
I have been extremely satisfied with the service I receivd from New Era. I never had any issues and they took very good care of my finances.
They are honest, reliable and get back quickly if you have questions or concerns.
Have only been in the program a year and a half and all my debts are settled. All the people I interacted with have been friendly, professional and did not in any way make me feel bad about having to take this step. They all went out of their way to make sure i succeeded in the program. I would give ten a 10 star
Wonderful group to work with. Always looking out for my best interest and working with what I could do financially, never pressuring for me to do more. Settled my accounts and put me and my family in a great position moving forward! Thank you New Era! Top notch
New Era is a company I highly recommend at a time when you have a financial crisis and need they're help they were great being able to deal with humans is the best part ther was never a time when I couldn't call Nicole and she would solve my problem at a time when you are talking to A I or a computer it is refreshing to do business with people everyone on the staff and in the law firms made things simple for me I thank them all for all they're efforts
They took the time to understand my situation, create a plan that was affordable and on target with my desire to get the best possible terms with each of my creditors, and will have debt free in less time than originally anticipated. There were some tough negotiations along the way, but they didn't cave to the hardball play that a lot of agencies play. Don't give your creditors any more information than they are legally entitled to, and trust me, they are not entitled to much more than your name and address.
I enrolled over $50k of debt with New Era and 4 years later I couldn’t be happier with the results. Debt can easily become all-consuming and ruin your mental health. From the moment I signed on I felt supported, not judged, by the entire team. Not to sound too dramatic, but the relief I felt from not having to deal with constant collection calls, as well as the stress of juggling multiple bills and due dates while living paycheck to paycheck, was life-changing. Anytime I had a question, needed to change a deposit date, or wanted an account update, I received thoughtful and immediate responses. Knowing you are not alone in the struggle makes all the difference. Seriously, let this be your sign to ask New Era for help. You CAN and WILL get out of debt !!!! THANK YOU to the whole team especially Greg Smith, Sarah Harter - and everyone in negotiations. I will continue to enthusiastically recommend New Era to anyone in search of debt relief.
I found myself in a huge hole after being with Freedom Debt Relief. New Era was extremely helpful in clearing that all up. They have great communication and customer service.
Everyone was very helpful I would recommend NEW Era to anyone. Thank you for all your help
I had a huge debt and decided to go with New Era based on the reviews. New Era supported me throughout the whole process (4 years). Nicole was my mentor and she's amazing! Always responded promptly to my questions, always reassured me. Greg was my finance expert and he always kept me informed about the progress! I wouldn't be able to get rid of my debds without New Era! Thank you very much for your support!
In less than one year and a half of signing up with New ERA Debt Solutions, I have settled all of my debts. This is an amazing feeling, and a huge relief off of my shoulders. I now can see the light and know exactly when I will be debt free. I would like to give a big thank you to both Cecy and Jason for explaining all of the figures and doing all of the negotiations with my creditors. I would highly recommend New Era Debt Solutions to anyone trying to get out if debt!
They were very helpful from the beginning to the end. They gave me payments that I can afford and got me back on track. Call them 1st before considering filing for bankruptcy.
The people who worked with me were nice, easy going and encouraging
61 reviews matching