Next Gen Mobility (nextgenmobility.org) has a 5.0 out of 5 rating on OK.one, based on 67 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher. Last updated 2026-08-10.
The price is definitely competitive. Plus the great additional extras they throw in. Aside from that, it is nice to get immediate customer support. Every step of the way till I received my wheel here in Canada they were answering all my concerns almost instantly. I just made a huge purchase and dealing with them gives me reassurance that I made the right decision. Im also happy that they take crypto. Why not, way of the future... both mobility and service.
What made my experience well was the quick response to my problem with my charger . And Next Gen rocks and I’ve bought two wheels from them and I will buy my next wheel if I buy another one. Thank you so much for all your help.
The speed in which I got my order was great. It just would be nice if they include the screws needed. While they are easy to pick up at any hardware store it's a bit of a extra hassle to have to go out an buy hardware separately just to use something I've ordered properly.
Getting a wheel from Next Gen was super easy, and the support received from Rob was 5-star. Although my wheel had some issues with shipping, I got lots of support, and Rob made sure everything was right and even offered some LEDs for the trouble. Definitely recommend Next Gen over any other EUC distributor in the US.
Next Gen Mobility was fantastic. I reached out for information on the Lynx S and was treated like a friend. I had a brand new Lynx S at more door about a week later. The whole experience was fantastic.
You made it easy.
Any time I had a question you answered it right a way.
Thank you for the good customer service and fast service.
R
R. D. · 2 reviews · Verified · Experienced 2026-04-29 ·
★★★★★
Beyond right..
It's one thing to mess up, but a whole nother thing to go above and beyond to make it right. There was a simple thing with my previous order and Rob jumped through hoops to make sure that not only was I made right, but that I was able to have a better experience over all. The level of support after the sale is staggering, the genuinely concerned vibes are overwhelming, and every transaction feels like a firm handshake from 1000s of miles away. Great prices, yes. But in the end, the level of commitment is second to none.
Not my first time buying from NGM and won’t be my last. Customer service from Rob is truly top tier. I had a particular situation where I needed multiple different parts delivered for repairs and he had all the parts in stock and shipped them same-day as I needed them. Cant recommend buying from NGM enough.