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Events & Entertainment

Nikolatoy

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84 reviews

2.784 reviews
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About Nikolatoy

Data updated
Website
nikolatoy.com
Category
Events & Entertainment
Location
China
Status
Unclaimed
Last 12 months
64 reviews
Replies to negative
31% (15/49)
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Is Nikolatoy legit?

Nikolatoy (nikolatoy.com) has a 2.7 out of 5 rating on OK.one, based on 84 user reviews collected here. It is listed under Events & Entertainment and its reputation is poor. 49% of reviews are 1 star, a relatively high share; The business has replied to 31% of negative reviews; 64 of them were added in the last 12 months. Last updated 2026-10-24.

What people say

Terrible company for service

Terrible company for service! I ordered a present for my friend. The delivery of item got mishandled in delivery. Neither the delivery company or nikolatoy accepted responsibility of the item not being delivered correctly. Hence im down. Present and the money for the order. Would not recommend day all,

A full blown scam, don't buy here.

It is simple. I made a purchase, was given a tracking number and waited and watched as the tracking proceeded to the point where it said it had been delivered. It was not delivered and after repeated requests as to it's whereabouts, never got any type of reply. They kept my money but delivered nothing and have not even responded to any of my inquiries.

The company sent me the wrong item

The company sent me the wrong item. After contacting them they asked me to pay an additional $40 to send the correct item, and would not allow me to return the item I had been sent saying that the cost of returning it was too high. After several email conversations their final offer was to refund me the difference between the item sent, and the item I had requested, even though I explained I had no use for the item sent. That was their final offer. £40 wasted.

Worst in customer service and logistics

Customer service and logistics are the worse. Ordered last April and never received my order. Logistics (J&T) shows in tracking the item was damaged. I made several attempts to contact Nikola Toy and they hardly respond and will always give you the run around. No refund at all! It'been going on for nearly 5 months now with nothing. What a nightmare!

HAD MY ITEM SHIPPED TO A RELATIVES…

IF YOU ARE FOOLISH ENOUGH TO CONSIDER BUYING FROM THIS COMPANY AFTER READING ALL THE NEGATIVE REVIEWS, I HIGHLY SUGGEST YOU READ THEIR RETURNS/REFUNDS POLICY ALSO. YOU HAVE BEEN WARNED!!!! HAD MY ITEM SHIPPED TO A RELATIVES HOUSE AS IT WAS A PRESENT FOR MY WIFE. ROYAL MAIL NOTIFIED ME OF DELIVERY DATE AND MY RELATIVE WAITED ALL DAY FOR NOTHING. LOT'S OF BACK AND FORTH WITH ROYAL MAIL AND NIKOLATOY BUT AROUND IN CIRCLES. I WENT TO THE LOCAL ROYAL MAIL DEPOT FOR A DIRECT ANSWER. THE PARCEL DID NOT HAVE A HOUSE NUMBER ON THE LABEL SO IT WAS RETURNED TO SENDER. DESPITE MANY EMAILS EXPLAINING THINGS, NIKOLATOYS JUST KEEPS SAYING "CONTACT YOUR LOCAL CARRIER!!!!!" I PAID BY VISA DEBIT CARD SO TODAY I MADE A CLAIM THROUGH MY BANK TO DO A CHARGE REVERSE. VERY EASY AND HASSLE FREE. DON'T BUY FROM THIS COMPANY AND USE YOUR BANK TO GET YOUR REFUND INSTEAD OF WAITING OR NEVER GETTING A REFUND.

This ia as SCAM operation

This ia as SCAM operation. They do ship products but the quality is SHIT and they do not take any responsibility for this. Electronic products are shipped with USA plug to Europe and without any kind of documentation. When product is clearly broken they ask to wire more money. Clearly a SCAM, suggest to avoid this E-store at all cost.

Avoid site - major scam

It's 19th August and despite back and forth emails (very few responses from Nikola Toy and their main complaints email account), nothing has come to light. My "order" is still sitting in China. A company built on complete thievery. AVOID at all costs. It is impossible to get your money back once they have it.

Can’t recommend this site

Can’t recommend this site. I am not convinced of the quality of their (pricy) products. Besides that it seems to be impossible to return the product and get the money back. They are answering emails, but don’t give me the return adress. I requested it about 5 times without success.

Do not purchase from this company; poor quality

I purchased a figurine from their website. It took about two months to be delivered. By the time it arrived, I completely forgot I had ordered the item. The quality of the item was not good. The base of the figure is warped. I tried reaching out to the company via email and did not receive a response. Would not recommend buying from this company.