Product has truly made a difference!
Product has truly made a difference in my daughter's skin. It isn't perfect, but that's her lack of consistency. But even not done consistently, I have seen a difference!
About Norse Organics
Data updated- Website
- norseorganics.co
- Category
- Beauty & Well-being
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 100 reviews
- Replies to negative
- 100% (1/1)
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Is Norse Organics legit?
Norse Organics (norseorganics.co) has a 4.9 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
Less is so much more.
My interactions with the company have been very heartfelt and meaningful, and I’m grateful to you for the work they’ve done. Though I don’t struggle much with acne (a little here and there) I do have mixed skin that is reacting more and more to the hormone changes as I age. So it has been a relief to find one simple line of products that can keep every part of my face happy, without breaking the bank or suffocating my skin. I am really enjoying the products, and have even shared with my preteen son as he approaches puberty. Should be ordering again soon, and I’m really glad that I came across the company.
Made skin worse and no money back guarentee
After religiously trying the acne killer 2.0 for 6 weeks, my 17 yr old daughter’s skin had never looked worse! Every day her skin got worse and worse until I finally pulled the plug and had her switch to something else and within a day of being off of Norse it started getting better!!! I contacted the company to get my 60 day money back guarantee and they said it only applies to subscriptions. I don’t know what kind of skin or acne this product works on, but it didn’t work for us!! Wish we could go back in time and not pay so much money for awful skin all summer!
Reply from Norse Organics2026-07-31
Hi Estelle Carlson, We're truly sorry to hear about your daughter's experience and understand how upsetting this must have been for both of you. We know how difficult it is to see a loved one's skin worsen despite following the routine consistently, and we sincerely regret that the products did not work as you had hoped. We also understand your concerns regarding our 60-Day Money-Back Guarantee. The guarantee applies to eligible subscription orders, and while we recognize this was disappointing in your case, we'd genuinely appreciate the opportunity to review your experience personally. Please contact us at [email protected] with your order details so we can take a closer look and see if there's anything we can do to help improve your experience. Thank you for taking the time to share your honest feedback. — Norse Organics Customer Support
Customer experience - Miguel N
Miguel N. looked into my request quickly and thoroughly and explained why an order had gone through when I didn’t realise subscription had been turned on. He rectified my query and order without hesitation! Great customer experience.
Very good customer service
Very good customer service, fast replies, and good service. Makes ordering super easy
I bought this out of desperation
I bought this out of desperation, and now I use it everyday, my skin looks so good, feels good! It’s doesn’t leave you feeling gross and greasy or looking like it! It’s the only thing I use outside of my face wash and face mist. I use both night and day balm.
My daughter's acne has cleared up
My daughter's acne has cleared up, slowly but surely. She's loving the products and I'm loving how she's feeling about it. It works!
5 stars
My skin is much better!!
I accidentally ordered twice under 2…
I accidentally ordered twice under 2 different email addresses attached to my shop account. Norse were very prompt and helpful in attending to my mistake and cancelling and refunding the wrong order. So impressed with their response and help. Such a great product with real human customer service. Highly recommend.
Amazing product and people
The customer service has been outstanding. I have truly appreciated the help and with how great the product has been and how brilliant the customer service has been I will definitely be a returning customer
Jan was prompt and super responsive to…
Jan was prompt and super responsive to my inquiry. went above and beyond!
the person i spoke with was extremely…
the person i spoke with was extremely helpful in explaining my issue and was very polite and kind throughout the whole conversation, they responded within an hour to my query and helped solve my issue immediately. 100/10!! <3
My son plays football and last season…
My son plays football and last season was having pretty bad acne issue, I took him to dermatologist and they put him on cream and pills and his face literally looked like it was burning (not Accutane), but it was so red and terrible. My co-worker told me about Norse, so we ordered and within a week of using it, we could immediately tell a difference, with no red or burning or irritations. I tell all my friends about this product.
Jan L was very prompt and helpful when…
Jan L was very prompt and helpful when I needed to do a return. Only reason I give 4 stars is the return policy - I got nauseous taking the supplements but couldn’t return until 60 days after the delivery date, and had to return before 90 days. Seems kinda wonky but customer service was fantastic!
My experience with the customer support…
My experience with the customer support team was so positive. They were helpful, they were efficient and they resolved my issue immediately. There was a very service oriented attitude that came through my interaction and they didn't make anything a hassle!
The best thing for skin definitely.
Updated! I never post reviews online but if it were possible to give zero stars...
Update: Customer service reach out after my original post (below). They were helpful, reviewed my account, started the refund process and issued a 50% refund that day, with 50% promised when the package is returned. It is very good to see a company with good products have customer service who made the situation right. I never post reviews online, but if it it were possible to give zero stars I would for customer service. The product themselves are fine, but the customer service and company's responsibility is shockingly poor. I ordered products which I used and was fine with but I decided not to continue using. I tried to cancel my subscription but despite requesting an 8 weeks between shipments, my first order shipped May 27th and second order shipped June 22nd. When I attempted to cancel the second shipment within 24 hours, I was told it was too late (fair enough). I then requested to start the refund process. I was informed I could not return the unopened products per company policy. When I let the customer service rep know that is not what their website says, I was told the same website where I got the email for customer service AND the refund policy was an imposter site but they were working on in. But would not honor the policy that is currently on their site. Again, products were great, just wish the companyn behind them was honorable.
Reply from Norse Organics2026-07-31
Hi Stephanie Kelly, Thank you for taking the time to share your feedback. We're pleased to hear that you were happy with the products themselves, but we're truly sorry that your experience with our customer support did not meet your expectations. We understand how frustrating it can be when there is confusion regarding subscription timing and return eligibility. We also appreciate you bringing your concerns to our attention. We'd genuinely like the opportunity to review your case again and better understand what happened. Our goal is always to provide clear communication and fair support to every customer. Please contact us at [email protected] with your order details, and we'll be happy to take another look and see if there's anything we can do to improve your experience. Thank you again for your honest feedback. — Norse Organics Customer Support
Great Products that work like they say…
Great Products that work like they say they do! I've always had trouble with adult acne and since I started using the Norse products my acne is gone! I recently had my newest purchase arrive at my house in less than good condition due to shipping. It looked like an elephant sat on the tin causing a big melted mess. I notified Norse Organics customer service and they agreed to replace it free of charge even though it wasn't their fault. Thank you!
The scrub is amazing
The scrub is amazing, my skin feels so smooth and soft after using. I am in my mid 40s and have been breaking out due to perimenopause. The balms calm my skin without making it feel oily.
Received prompt and efficient service…
Received prompt and efficient service from Mhakee in customer service, thank you!