Northern Reach Maple (northernreachmaple.com) has a 5.0 out of 5 rating on OK.one, based on 17 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher. Last updated 2026-08-10.
The personal approach to making us aware of your product and the quick delivery of the order we placed was appreciated.
Reply from Northern Reach Maple2026-06-20
Thank you so much for the positive feedback Noreen, and I am you had an amazing 50th anniversary event! If there is anything we can do, or you need please don't hesitate to reach out. Thanks!
Best tasting maple products my family has ever had! Great customer service, shipped quickly. Very impressed 🩷 We will recommend to all of our family & friends.
Reply from Northern Reach Maple2026-06-14
Thank you so much for the kind words, Kristin! We're delighted to hear that you enjoyed your gift basket purchase. We also want to extend a special thank you for going above and beyond to help us navigate some international import/export challenges we were facing. Your assistance was greatly appreciated, and we're grateful for your support. Thanks again for choosing Northern Reach Maple!
You guys are doing the heavy lifting with the awesome maple infused treats for the kids! But thank you for the positive review 😁
P
Paul · 1 review · Verified · Experienced 2025-06-15 ·
★★★★★
Innovative marketing.
He seems to have reinvigorated the maplesyrup market with interesting additional flavoring in some of his products.
He also has a very cool weather station feature easily accessable directly from the website opening page.
Reply from Northern Reach Maple2026-06-14
Thank you Paul, hope your clients enjoy the syrup!
It is always a delicious experience when ordering from Northern Reach Maple. I can't wait to see how this business continues to grow.
Reply from Northern Reach Maple2026-05-06
Thank you for the positive feedback, if there's anything you think we can improve on please don't hesitate to let us know either via email or phone -- [email protected] or 207-690-4400
Even though my order was lost, your representative Christian went above and beyond. He spent time reaching out to USPS, most places would have you do that. So I am extremely appreciative of his assistance.
Reply from Northern Reach Maple2026-04-29
Thanks for the positive review Valerie, it's irksome for both of us when USPS loses a shipment in transit. Though it may not have made it by the big birthday, I hope the gift arrives soon for you and the family to enjoy. :)
I can't say enough about Northern Reach Maple's customer service. What an outstanding company!! Seriously, more companies need to take after them. They should pride themselves on what they do. Great products, awesome customer service, and I know that takes a lot of hard work.
Reply from Northern Reach Maple2026-04-26
We're pleased we were able to exceed expectations Cassie :D
Please think of us again when you have a hankering for some Maine Maple goodness.
The service was top notch. I was also impressed that the owner remembered that I mentioned i was allergic to coffee weeks before. What i saw was we as customers being treated as family. The product is very yummy.I have been putting the bourbon maple syrup in my hot chocolate and its so yummy.im using it as my sweetner.i will definitely buy from them again. I want to wish this beautiful family all the best with this business endeavor.
Reply from Northern Reach Maple2026-03-30
Thanks for the positive feedback Diane! And keep an eye out, we have some plans to release some new things once the season finishes up.
J
John · 1 review · Verified · Experienced 2026-03-22 ·
★★★★★
Staff was friendly and very helpful
Staff was friendly and very helpful, as well being patient answering lots of questions. Shipping gifts to family member in another state was seamlessly handled by staff.
Reply from Northern Reach Maple2026-03-29
Thanks a bunch for coming to check us out during Maine Maple Weekend John! And as for the gifts and shipping it was our pleasure.
J
Joseph F · 2 reviews · Verified · Experienced 2026-02-16 ·
★★★★★
Excellent Product
excellent product. very easy to order.
Reply from Northern Reach Maple2026-02-17
Thanks for the review and we hope you enjoy your order!
P
Pat Jackson · 7 reviews · Verified · Experienced 2025-12-15 ·
★★★★★
Excellent customer service.
I was more than pleased with the customer service and the speed of delivery across the country especially at this time of year. I initially gave the incorrect address, but the seller looked up the address and made the correction prior to me contacting them. The recipients were thrilled with their gift. I will definitely order again. This time for myself. Sincere thank you. Merry Christmas.
Reply from Northern Reach Maple2025-12-22
Great to hear it made it out to Hawaii by Christmas! And thanks for the positive review. And of course let us know if we help sate a sweet tooth in the future!
C
CC · 1 review · Verified · Experienced 2025-12-01 ·
★★★★★
Satisfied new customer
I received a prompt response regarding the items I requested vs. their inventory. My shipment was mailed in a timely manner. The company provided courteous communication and voluntary effort to address a delivery problem that occurred on my end.
Reply from Northern Reach Maple2025-12-28
Thank you so much for taking the time to share your experience. We are very happy to hear that you enjoyed your products, and we truly appreciate your kind words about our communication and fulfillment. We are especially glad we were able to meet your expectations and help resolve the carrier-related delivery issue. Customer satisfaction is important to us, and feedback like this means a great deal. We look forward to serving you again in the future.
Great tasting products, multiple variety of real maple items. Maple Cotton candy 😋 yummy
R
Rico · 1 review · Experienced 2025-09-15 ·
★★★★★
Delicious maple straight from the trees
Not even sure where to begin. Ordering is fast and easy. I'm excited to try their new products as they continue to make new things available but I can't get enough of the maple. It's perfect for pancakes, but also nice to try and make new recipes with. All of the prices are reasonable and everything I've ordered arrived very quickly.
If you want authentic maple this is as good as it gets. Northern Reach Maple is responsive and friendly when it comes to answering any questions you'd have. Would recommend over and over again.
Reply from Northern Reach Maple2025-09-16
Glad you liked the orders and thanks for the review!
M
Mark · 1 review · Verified · Experienced 2025-08-18 ·
★★★★★
Really really good stuff …
Quick delivery and best tasting maple syrup I have ever had. The cinnamon infused syrup is unbelievable. It’s good in coffee, on yogurt and oatmeal, and I have used it in several recipes as a sugar substitute. I wish all these products came in 50 gallon drums.
Reply from Northern Reach Maple2025-09-05
Thanks for the kind words, and we're pumped that you enjoy it. If there's anything we can improve or test out, please let us know!