About Novakid Türkiye
Data updated- Website
- novakid.com.tr
- Category
- Education & Training
- Location
- United States · San Francisco
- Status
- Unclaimed
- Last 12 months
- 10 reviews
- Replies to negative
- 100% (4/4)
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Is Novakid Türkiye legit?
Novakid Türkiye (novakid.com.tr) has a 4.6 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Education & Training and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 10 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
We are happy with novakid
We are happy with novakid. It is very useful, effective and funny. Teachers are friendly, patient, creative. Thanks for all process.
We are new members of novakid
We are new members of novakid. In 1 week, 2 of our lessons were cancelled by the teacher. This is a very sad situation. We chose the times when the teacher was available for 8 lessons. The lessons were still cancelled. Will this situation continue like this?
Reply from Novakid Türkiye2025-01-23
Hello İbrahim Gören! Thank you for sharing your feedback with us, and we’re truly sorry for the inconvenience you experienced. We completely understand how frustrating cancelled lessons can be, especially when you’ve carefully planned your schedule. We’ve looked into the situation and can confirm that the cancellations were made by the teachers for valid personal reasons: sometimes unforeseen circumstances arise. However, we have clear rules in place regarding lesson cancellations, and we actively monitor teacher discipline to ensure such instances are minimized. It is never in our interest for your purchased lessons to be cancelled. We’re glad to see that our manager was able to assist you in rescheduling your lessons, and we’ll continue to do our best to make your experience with Novakid smooth and enjoyable. If you have any further concerns or questions, please don’t hesitate to reach out to us – we’re always here to help 😊 Best regards, Novakid Turkey Director, Erhan O.
Even try at once..
İ found this application late but İ am so happy that my daughter broke her walls against English..
Mother
Adelpha is very good and helpful.
Best way for kids language education
Teachers are specialist on their subject, and know how teach for kids. its possible study with same tutor continuously
The teacher I took a course with is very good, but communication with the company management is a complete fiasco…
Our teacher, from whom we take a lesson, is wonderful. My child loves to attend classes and has fun while learning. But personally, I expressed my complaint about an issue, I still didn't get a solution-oriented response. Although I've been writing to customer service for 2 days (reminding me that I'm waiting for a return), there is no response to my messages, I complain about communication.
We love the way system remind us when…
We love the way system remind us when is lesson. When the first time My daughter joined the lesson , she was very shy. Then she loved both lesson and teacher. So, she is very interested in lesson and looking forward to join next one. So, thank you novakid.
We made few lessons with our teacher…
We made few lessons with our teacher Melphy and it was awesome. My daughter loves the lessons so far. And nova kids team is so helpful in everything.
happy to meet novakid
We are glad to meet novakid. Teachers are friendly and patient. They try their best to make the student understand the lesson. Also the app is easy to use. Planing the lessons and if necessary changing the date or time is possible. This makes us happy because we can make the environment better for our child. Exercise pages are enjoyable. Our child does not get bored and wants to keep on to learn something new
The lessons are very enjoyable for my…
The lessons are very enjoyable for my daughter and we are very pleased. We just have a hard time finding lessons with the same teacher and fitting them into our own schedule.
We love Novakid
We love the teachers, my daughter loves the program and having fun. I also believe that she will improve her english. The teacher neither over corrects nor skips the necessary corrections thank u Novakid
Good and perfect
We ara happy with Novakid
Hello everyone. My daughter is taking lessons with pleasure, we are pleased with the interest of the teachers, the speaking practice lessons can be improved a little more. In general, everything is fine.
A company that teaches English in a fun…
A company that teaches English in a fun way. thank you novakids
My daughter is learning and having fun…
My daughter is learning and having fun at the same time. We really liked novakid. Thank you
Excellent
My daughter is currently shy in classes. I think he will actively participate as the lessons progress. Our teacher does his best to ensure active participation in the lesson. It is very good to reinforce it thanks to after-class activities and homework.
We love the teachers
We love the teachers, my son loves the program and finds it interesting. I also believe that corrections and feedback throughout the class is just on spot. The teacher neither over corrects nor skips the necessary corrections.
They never pay the money you deserve
With respect to the hourly rate, I need to say that they never pay the money you deserve or even the money to justify your endeavor. Only 3 dollars an hour, which becomes 1.5$ for a 30 minute class. Moreover, the assigned sessions in your calendar slots are scattered such that it stops you from your other daily routines (30mins at one hour and then 30 minutes two hours later and ...). I even tried to pile up the dedicated hours only to a few days of the week, but they emailed and threatened to hide my account. The classes can be canceled without you getting paid for that. The platform hangs frequently and when you log in again after a few seconds, it is the teacher who is going to be punished for being late or having connection problem. BTW, my internet speed is 250MB and I have many other online classes without any issues. The platform also has problem in a way that tools do not work and you sometimes need to refresh the page to make them reactivated. Overall, the experience was unprecedentedly terrible.
Reply from Novakid Türkiye2024-12-05
Hello Mohsen! Thank you for your feedback. We’ve reviewed your case and found that Novakid recently made the decision to terminate your contract due to performance-related concerns. At Novakid, we are committed to maintaining the highest quality of teaching for our students and strive to provide the best service for our clients ⭐️ We regret that this partnership didn’t work out! Regarding teachers’ pay rates, Novakid offers competitive rates in the market. Additionally, we have an internal motivation system that allows teachers to increase their hourly rates. Recently, over 200 of our teachers received merit-based raises for their productivity and long-term cooperation with us. We wish you all the best in your future endeavors! Best regards, Novakid Turkey Director, Erhan O.
I love for reminding me about…
I love for reminding me about lessons.and also teachers are veryansın kindly and have good communication.B ut I cant find same teacher for second time.