About Novakid Türkiye
Data updated- Website
- novakid.com.tr
- Category
- Education & Training
- Location
- United States · San Francisco
- Status
- Unclaimed
- Last 12 months
- 10 reviews
- Replies to negative
- 100% (4/4)
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Is Novakid Türkiye legit?
Novakid Türkiye (novakid.com.tr) has a 4.6 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Education & Training and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 10 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
There is no customer satisfaction or problem-solving!
Hello, We've completed three lessons so far. The video recordings for the last two lessons are problematic. I was told to wait a couple of days after my first support request, but the problem persists. Furthermore, the problem is present in our next lesson as well. I'm not getting any support from anyone other than your AI agent, and even they can't resolve the issue. And unfortunately, your team, who persistently called until a sale was made, are now nowhere to be seen. This initial experience is very disappointing, NovaKid!
Reply from Novakid Türkiye2026-07-17
Merhaba Özgür! İlk deneyiminizin bu kadar hayal kırıklığı yaratmasına üzüldük. Durumunuzu inceledik ve sorunun artık çözüldüğünü gördük ✔️ Ekibimiz teknik nedeni tespit etti ve sorunun tekrar yaşanmasını önlemek için sana öneriler gönderdi. Lütfen bir dakikanı ayırıp bu önerileri incele. Etkilenen dersler de bakiyene iade edildi. Başka bir sorunla karşılaşırsan lütfen bizimle tekrar iletişime geç. Önce yapay zeka asistanımız seni karşılayacak ve talebinin konusunu belirlemek için birkaç soru soracak, ardından bir destek yöneticisi sohbete katılarak sana yardımcı olacak. Saygılarımızla, Novakid Türkiye Direktörü, Umut K.
Great lessons
Hello Novakid family
Hello Novakid family, we were hesitant to attend a trial lesson because we were worried about my daughter's shyness, but she loved the lesson with its fun activities and friendly teachers. We also witnessed the benefits of the lesson through feedback and recordings after the lesson. I recommend it to everyone 🌸
My son loves this school
Finally my son is making a huge progress. Their teachers are super friendly and always on time. We never miss a class and we are absolutely happy to see him singing and dancing while learning English. It was such a hassle before and now he is just eager to learn.
It has been a wonderful experience for…
It has been a wonderful experience for both my daughter and me. She enjoyed a lot and even we had only one trial lesson we are convinced to participate 1 year class and support team is all the available to answer your question when we need! Hope to have a efficient learning journey as committed 🙏
My son’s English has improved
My son’s English has improved; he has been continuing for two terms. The teaching style is suitable for pedagogical formation, and it is clear that some of the teachers are particularly experienced in this regard. The practice is also quite useful. The only issue is that no placement test is conducted at the beginning of the course, and this aspect could be improved.
Great app for kids😊
I have been feeling really lucky to…
I have been feeling really lucky to meet with Novakid for My son ! It iş easily accessible and very effective to learn English
Novakid has a very successful syllabus…
Novakid has a very successful syllabus in terms of teaching foreign language for kids. My daughter likes all lessons and her progress is unbelievable.
Very disappointed
Very disappointed – Paid but only received a third of what I was promised I have been a NovaKid subscriber for over two months, and during this time, I was only able to benefit from about one-third of my paid subscription due to repeated automatic class cancellations that were not my fault. I did not cancel a single class myself, and yet, most of the classes were canceled by the system without explanation. I contacted support and asked for a fair compensation or refund, but was refused without proper justification. This experience has been very frustrating. I trusted NovaKid with my child’s education, but I feel deeply let down. I still hope the team can reconsider my case and resolve it fairly. I am happy to update this review if the issue is resolved, but for now, I cannot recommend NovaKid to others.
Reply from Novakid Türkiye2025-07-15
Hello Abla Alghazali! Thanks for your feedback. We’re already discussing your case in the chat, please return there so we can resolve everything together. All the missed lessons have been restored to your balance, and we’re here and ready to help make things right. We are really sorry for the frustration this situation has caused. Best regards, Novakid Turkey Director, Umut K.
İ love you so much novakid and…
İ love you so much novakid and teachers. My girl is very happy. Thanks a lot ❤️
so far it's OK
We’ve been continuing with Novakid for…
We’ve been continuing with Novakid for two years now. My child’s self-confidence has significantly improved. When we travel abroad, they are able to communicate clearly and express their needs with ease.
My daughter and I really love the…
My daughter and I really love the Novakid app. She is 8 years old and has been attending her lessons regularly for two years. Her foreign language skills have improved incredibly well. We also really love our teacher. The homework, games, and activities within the app are very fun for my daughter.
My daughter is 7 years old and has been…
My daughter is 7 years old and has been taking lessons for one year. We were initially worried about the experience, but we’ve been having a great time. Her teacher is very kind and always smiling. We are so happy we chose this program. It’s been a wonderful investment for her future. Thank you for everything!
She Enjoys Classses
My daugher is 7 years old, she really enjoys the classes. We will keep going with novakids.
Colorful and welcome user interface for…
Colorful and welcome user interface for children
My daughter is 7 years old and has been…
My daughter is 7 years old and has been taking lessons for 3 months. We were initially worried about the experience, but we’ve been having a great time. Her teacher is very kind and always smiling. We are so happy we chose this program. It’s been a wonderful investment for her future. Thank you for everything!
Novakid is very useful for English…
Novakid is very useful for English Especially learning English with Mia teacher is very funny we like her very much