Had what I needed
Had what I needed, quick delivery
About NutriVitaShop
Data updated- Website
- nutrivitashop.com
- Category
- Beauty & Well-being
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 74 reviews
- Replies to negative
- 100% (15/15)
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About this business
use the code #twitter5 for additional discounts. for questions email: [email protected]
Is NutriVitaShop legit?
NutriVitaShop (nutrivitashop.com) has a 4.3 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 82% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-11.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast shipping times, noting that orders always arrive securely and consistently on schedule without any problems. People also warmly note the remarkable purity and exceptionally high quality of the supplements, alongside very fair, affordable, and competitive pricing options. Some reviewers were not happy with recent quality changes, mentioning that certain batches did not meet standards or featured unexpected product labeling discrepancies. Others also pointed out occasional delivery setbacks, including delayed cargo arrivals or logistical challenges when shipping items internationally to other regions.
Auto-generated from all reviews of this business. For reference only.What people say
I tried emailing but didn’t get a…
I tried emailing but didn’t get a response. I’ll never use this company again.
Reply from NutriVitaShop2025-07-04
Hello and sorry to hear that, looking at your emails we replied to all your questions, maybe check your spam box? And it looks like you just ordered from us again so please contact us at [email protected] or reach us at (949) 232-2183 during our business hours M-F from 10am-5pm Pacific. And again thank you for the review as it greatly helps build our customer experience.
NutrivitShop likes to sell but not to refund
I have been buying from NutrivitShop for a few years now from NutrivitaShop and never encountered any issue. Last year, NutrivitaShop incorrectly filled the import form, so the order was reurned to them by the customs and any track of it is lost. Not my fault in any way. I repeatedly contacted NutrivitaShop for a refund for the lost order, and their only answer was that they would look into it. More than one year later, I have received no refund and no replacement. Weirdly enough, my order doesn't appear on my account at NutrivitaShop anymore. It is very clear that this company is very good at selling, but incompetent in solving a problem when it appear. I will never buy from them again. Update: No, it was not my fault. Don't try to blame me. I could not collect the package even though I showed whatever documents I had available: a bank statement and a printscreen of the NutrivitaShop product. The customs refused to release it. How else can I prove the content, the purpose of it, the price, etc.? That is your responsabilty to declare in the export documents, not mine. And the fact that the parcel was lost is not my fault. You should do the correct thing and refund. That is a proof that you appreciate your clients. Update 2: I see you modified your response so that you will look good. Basically, what you are saying is that you don't care if your customers receive or not your products and it is somebody else's problem. Beautiful. You can bet I will never buy anything from you.
Reply from NutriVitaShop2025-06-19
Hello and sorry to hear that, we reached out to already regarding this, because you used a 3rd party shipper for your shipment to your country, its your responsibility to contact that shipper with the correct documents as you are the one that requested us to ship to them first. Again it's your responsibility because you had us ship to your shipper that you requested and it's the shipper that you contracted that had an issue with customs. Be be clear, we did not fill out the customs form, your shipper did. With that said, we would have been more than happy to issue you a full refund if you had your shipping company ship the order back. Again this is the shipping company that you chose for us to ship to, after they received it, our responsibility ended as stated in their terms and conditions. You can always contact us at [email protected] or reach us at (949) 232-2183 during our business hours M-F from 10am-5pm Pacific. And again thank you for the review as it greatly helps build our customer experience and looking forward to your next purchase.
Package was incorrectly labeled and…
Package was incorrectly labeled and this lead to some confusion. The problem wasn’t rectified.
Reply from NutriVitaShop2025-06-12
Hello and sorry to hear that, please contact us at [email protected] or reach us at (949) 232-2183 during our business hours M-F from 10am-5pm Pacific. And again thank you for the review as it greatly helps build our customer experience.
If I could give 0 I would based on the…
If I could give 0 I would based on the fact that they tried to get me to pay additional shipping on delivery. Total bs.
Reply from NutriVitaShop2025-05-30
Hello and sorry to hear that, please contact us at [email protected] or reach us at (949) 232-2183 during our business hours M-F from 10am-5pm Pacific. And again thank you for the review as it greatly helps build our customer experience.
Reliable company, great experience
Quick service. Great product competitively priced.
Shipping was very timely
Shipping was very timely. A good clean product at a great price. I had ordered the same product from another vendor and it was somehow contaminated and tastes awful. And they made it difficult to return for less than I paid. I found your product and am very happy. Thank you
I haven't received it
Reply from NutriVitaShop2025-05-13
Hello and sorry to hear that, we reached out to already regarding this, your orders are going through customs which is reflected on your tracking numbers. Customs can take some time right now as it's the holiday season. You can contact us at [email protected] or reach us at (949) 232-2183 during our business hours M-F from 10am-5pm Pacific. And again thank you for the review as it greatly helps build our customer experience.
Decline in quality of ingredients
Awful experience with this company. The quality of their citicoline product has clearly and significantly declined over this last 5 months. And not only were they unable to offer an explanation on it (or assure me that this was an isolated incident) but they were quite rude with their communication on the topic. Citicoline is a very pricey ingredient and I refuse to give them any more of my hard earned money for a less than quality product.
Reply from NutriVitaShop2025-05-10
Hello and sorry to hear that, looking at the conversation it looks like we already addressed the problems and issued you a solution but have not heard back. Since then you already placed another order which you just emailed us about it today regarding that it was shipped to the wrong address and you want us to ship to another address which we are helping you to resolve that as well. Please contact us at [email protected] or reach us at (949) 232-2183 during our business hours M-F from 10am-5pm Pacific. And again thank you for the review as it greatly helps build our customer experience.
Great quality
The quality of the herbs are great and the speed of shipment was so very appreciated.
Good product great service
Good product always processed and delivered quickly. We regularly buy from here and will continue to do so.
False claims about product
You sent product that tested well below the stated potency. We tested the product with 2 different test centers and your claims of potency are false. In trying to communicate with your team you have ignored my concerns. We want to return the product and get our money back
Reply from NutriVitaShop2025-04-11
Hi Keith, really sorry to hear that, like we explained in our emails with your lab, they were using the wrong type to testing method, via HPLC vs UV. Please retest with UV as HPLC will give you a false reading as confirm by our third party labs. As for your concerns, this is the first time we are hearing about it, we haven't gotten any emails from you since we spoke to your lab about the testing methods and the discrepancies regarding the COAs on the 2 different batches. Please contact us at [email protected] or reach us at (949) 232-2183 during our business hours M-F from 10am-5pm Pacific and we will get this refund handled. And again thank you for the review as it greatly helps build our customer experience.
15 year customer
Have been purchasing certain products for over 15 years from NutriVita Shop. From California to New York at my doorstep on average 3 days. Quality product in the container they are in. Reseals every time.
Quick delivery
Quick delivery. Fast service, good product.
Great fast delivery
I was not full reimbursed when my…
I was not full reimbursed when my package was returned to Nutrivitashop. The package was rejected by customs.
Reply from NutriVitaShop2025-03-19
Hello and sorry to hear that, please contact us at [email protected] or reach us at (949) 232-2183 during our business hours M-F from 10am-5pm Pacific. And again thank you for the review as it greatly helps build our customer experience.
Mucuna Pruriens
Excellent products especially the Mucuna Pruriens powder with 99% L-dopa, it works well.
Reply from NutriVitaShop2025-03-12
Hello and sorry to hear that, we reached out to customs in Colombia for you as its clearing customs at the moment and will be delivering any day now. You can contact us at [email protected] or reach us at (949) 232-2183 during our business hours M-F from 10am-5pm Pacific. And again thank you for the review as it greatly helps build our customer experience.
Quality and fast service
Highest Quality Products & Super Fast Order Processing & Shipping
I had an excellent experience with this company! Their products are of the highest quality, exceeding my expectations. The customer service team is outstanding—friendly, responsive, and truly dedicated to making sure customers are satisfied. On top of that, the shipping was impressively fast, ensuring that I received my order in no time. I highly recommend this business to anyone looking for top-notch products and exceptional service!
The best- stop here
Easy purchasing process. Shop had more than I wanted, very satisfied. Quality of products are unbeatable.
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