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Beauty & Well-being

oclean.com

ClaimedCollecting reviews

136 reviews

3.2136 reviews
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About oclean.com

Data updated
Website
oclean.com
Category
Beauty & Well-being
Location
China
Status
Unclaimed
Last 12 months
13 reviews
Replies to negative
33% (19/58)
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About this business

Who doesn't want a healthier and brighter smile? For everyone's better oralcare, Oclean, not only innovate, but redefine. Different from others, we believe oralcare is not only about better tools, which provides performance & experience, but a smarter solution. Which helps you reshape better habits by knowing and showing your daily oral routine better. Thanks to the unique digital technology, impossible becomes possible now. Welcome to the new era of oral care!

Written by the business, not verified by us.

Is oclean.com legit?

oclean.com (oclean.com) has a 3.2 out of 5 rating on OK.one, based on 136 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 54% rate it 4 stars or higher while 35% give 1 star; The business has replied to 33% of negative reviews; 13 of them were added in the last 12 months. Last updated 2026-10-25.

What people say

Great !

Hello, I made the 2nd order which was ok, this time, they moved quickly and also sent the order very quickly, I received it in almost 2 weeks, which is super fine. For the first order, the waiting time was about 2 months, which disappointed me very much, and the order was sent only after I sent them a message, and the bonus promised for that order never came... tried again to order from them, this time it was ok... (anyway, any bonus was not included in the order...). Overall, I give this order 5 stars. I will probably make more orders as soon as possible... Thank you!

Reply from oclean.com2023-11-24

Thank you for your support of Oclean.

No refunds allowed, broke after 2 weeks

I bought this product to discover that it is shipped from China so it does take a while to arrive. Then it stopped working, but would turn on randomly in the middle of the night (very fun to wake up to). Oclean confirmed that this was a 'known issue' and after a LOT of back and forth (they even asked me to record a video of the toothbrush 'not working' and send it to them) they eventually gave me a replacement, but it was a different model and color than what I had originally ordered. I asked if I could have the product I actually bought as a replacement, and they told me the color 'won't affect the use' so it is basically just as good. They never asked for the original back, meaning they produce junk and just replace it with more junk when it breaks. Very disappointed.

Reply from oclean.com2023-07-12

Dear Natalie, Thank you for your review. We'll check it right away and address asap.

The toothbrush bristles DO NOT MOVE

The toothbrush bristles DO NOT MOVE. Do not buy this terrible terrible product that is more complex than a manual toothbrush but in effect IS A MANUAL TOOTHBRUSH because the brushed is so UNDERPOWERED the toothbrush cannot possibly do a better job than a manual toothbrush that you actually move around. TERRIBLE!!!!!!!!!!!!!!!!!!

Reply from oclean.com2023-07-12

Dear Customer, Thank you for your suggestion. Sorry for the inconvenience. Our products have a 2-year warranty, if you have any quality problems please contact [email protected],we will be responsible to deal with them for you in time.

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