OhmConnect (ohmconnect.com) has a 2.8 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Utilities and its reputation is poor. 41% of reviews are 1 star, a relatively high share; The business has replied to 75% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-08-10.
Got this from ohm connect 07.16.2023 8:06 PST
Your results are in!
We've calculated the results for your recent OhmHour on Friday, Jul 14, from 7 - 8PM.
Unfortunately, you did not save enough energy during this event to earn energy Watts. But wait, there is a silver lining. Because your connected devices participated in this event, you still earned device Watts.
Was not home, only things on running internet router and refridgerator.
Reply from OhmConnect2023-07-20
Hi there Gene, I understand how that can be confusing and discouraging! We'd love to get to the bottom of what happened during your July 14th event. If you're interested in doing the same, please reach out to our team and we'd be happy to investigate further.
OhmConnect has changed my energy life, but it took me some time to figure out how to get the most out of it.
When I first started with OhmConnect, I worked hard to turn off appliances and lights during OhmHours. It took some effort, but I was proud to participate in electricity demand reduction when the electric grid needed it most.
Then I got a couple Ohmplugs. They're connected to my OhmConnect account so OhmConnect can turn the appliance or lamp on and off when electricity demand is high. They do it FOR me.
Then I figured out how to use Ohmplug functionality to put some devices on timers outside of OhmHours. I learned when electricity is most expensive and I used the OhmPlug to automatically turn off my beverage center every single day when electricity costs are highest. (And I stopped running laundry and dishwasher then too!)
Next, I got a smart thermostat. I set up timers on it, and it is also automatically control by OhmConnect during OhmHours. The smart thermostatr makes a huge impact during OhmHours and I don't even have to do anything. Plus, I can see (and fix!) on the app when my teenage daughter is cranking up the heat.
Then I got lots more smart plugs. Put one on the fridge. Got pretty lamps. Put them on timers. Now I've got a softly lit house at night, a fridge, a beverage center, and a thermostat that all participate in OhmHours without me having to lift a finger.
Even better, I've become a more informed electric customer through all of this, with a more controlled, lower electricity bill.
Reply from OhmConnect2023-06-01
Hi Megan, thank you for sharing your experience! We are so happy to hear about how automating your devices has had a huge impact on your energy usage both during and outside of your energy-saving events, that's exactly what we hope for. It sounds like you have a truly amazing system to reduce as much as possible when you can! Thank you for all that you do to save energy and help the grid in its time of need, we truly appreciate you as a member.
g
gabriel shopingcart美国 · 2 reviews · Experienced 2023-05-25 ·
★★★★★
Scam at best
Scam at best. Capitalizing on real-world energy usage hysteria with zero real-world services. Read the reviews. It's like eBay their "service" is nothing more than 'false apology technicians' devised from AI in the vast majority of instances. A shame as there's an opportunity for improvement. Instead, we get ohmconnect.
Reply from OhmConnect2023-06-01
Hi there Gabriel, I can assure you that our company is not a scam. Our program works to reward our members for saving energy when the energy grid is stressed, and we strive for clean, affordable and reliable energy to all. If you have any questions at all regarding our company and program, please don't hesitate to reach out to our help channels. Our team is happy to clarify any concerns or answer any questions you may have about our work and community.
Smart plugs that you sent me do not connect. Most of the smart things that I have will not connect when I read reviews regarding your product. I hear nothing but negative also. I don’t think I’m gonna waste anymore time trying to work through you.
Reply from OhmConnect2023-05-05
Hi Christine, we appreciate the feedback. We have a great team of device experts who would be more than willing to chat with you further regarding your experience and work with you to get those devices connected. A member of our team has reached out with the next steps via email. Please take a look once you have a chance. We look forward to assisting you!
Hi Erstelene, thank you for leaving us a review. We understand that OhmConnect may not work for everyone, and we completely respect that. If you have any questions regarding your account, please reach out to one of our help channels or you can respond to any of the email threads you already have with our team.
Hi Gloria, thank you for leaving that feedback! We work to create a seamless experience for our members, so your insight is very much appreciated. If you have any specific questions or concerns that you'd like addressed, please do reach out to our team, and we'd be happy to assist you further.
The ohm connect is very resourceful they help save money for people on a low budget you get paid to save energy.
Reply from OhmConnect2023-05-03
Hi Lauren, thank you for sharing your experience! We are happy to hear that you find OhmConnect to be resourceful and that we can help people save more. We appreciate all the hard work you do to save energy!
J
Judy S. in Eureka, California美国 · 2 reviews · Experienced 2023-04-22 ·
★★★★★
No good explanation as to why I am not invited to participate in events
I have been an OhmConnect member for approximately two years I have plugs throughout my house, and average 90%+ energy reduction during events. Reaching this status gives the participant at 30% reduction in the cost of an item points are redeemed for.
I have not been invited to events since the last redemption of my points. I know events are occurring, as a neighbor just a few streets away is actively participating in events. Her average reduction is around 60-70%. So far, I have missed five events, and the points that go with them. The electricity for my town comes from approximately 100 miles away.
When I asked OhmConnect why I am not being invited to participate, I was told that because of the grid, my participation was not needed, and that even though the person I know is only a few blocks away, they might be on a different part of the grid. As the power for the entire town is transmitted from 100 miles away, the origin point of the affected grid is the same for the entire town.
I can only guess that if you are working seriously to reduce your energy during events and making a good amount of points from it which are redeemed at a discount, your participation is not as vital as someone who just dabbles in reducing their consumption, accumulating fewer points and redeeming them at full price
EDIT: Having read the response below, I note that it is contradictory.
"...I can confirm that any energy reductions, big or small, are vital to reducing stress on the grid and preventing the need to use dirty power plants!..."
BUT
"...This is because we don't always need every member in a region to participate to reach the reduction goals set by the energy grid providers we work with. ..."
Reply from OhmConnect2023-05-01
Hi again Judy, we're updating our response here to respond to your update. One of the reasons OhmConnect exists is to prevent the need for peaker plants, which are power plants that are turned on when the demand for energy is greater than what the grid can provide on its own. Peaker plants are less efficient, harmful to the environment, and cost more to operate. When the grid is stressed, OhmConnect steps in and asks members to reduce their energy usage, thereby reducing the demand for energy on the grid and circumventing the need to turn on a peaker plant. This is why any energy saved during an OhmHour, big or small, is important. With that said, it wouldn't be practical to call on every member enrolled in OhmConnect to participate in an OhmHour. I understand that may seem a bit confusing considering what I mentioned previously. However, the method in which OhmHours are created and participants for an OhmHour are determined is very complex and precise. There are various rules and regulations that need to be followed which is why it's not practical for us to send an OhmHour to everyone at the same time. You can learn more about how OhmConnect works and how we operate within the energy market by checking out the articles in our Help Center. If you have any additional questions, you are always welcome to reach out to us via one of our help channels.
I have attempted to use this program at 2 different addresses for several years and have never received. cent.
Reply from OhmConnect2023-04-03
Hi Margaret, we would love to take a look at your account to see what may be going on! If that's something you're interested in, please be on the lookout for a message from one of our team members with the next steps. We look forward to assisting you!
Hi Tamara, we appreciate the feedback. There are a few ways you can increase your rewards per event, and if you're interested in learning more then our team would be happy to share some tips and tricks with you! A member of our team has just reached out with more information. Hope this helps!
the program is very unfriendly to household that already uses little energy. when the baseline is very low and the consumption is a little over normal usage, the point calculation makesa significant deduction of points.
Reply from OhmConnect2023-04-03
Hi Yun, we wanted to update our reply since it looks like you were able to chat with one of our amazing teammates! We hope you found the information they shared helpful. Happy saving, and let us know if you have any other questions. Have a great rest of your day!
Bar is set way too high to warn any meaningful credit. Misleading marketing as well.
Reply from OhmConnect2023-03-31
Hi Charles, thank you for leaving that feedback. There are a few ways you can maximize your energy savings and your rewards! Smart devices such as smart plugs and smart thermostats help you save more energy per event and help you earn more Watts. Additionally, the more energy you save per event, the greater your status level will be. With a higher status level, you'll be able to redeem more rewards while using fewer Watts. Hopefully this was insightful, and if you'd like further clarification, we'd be happy to chat further! You can reach out to one of our support channels and we'll be happy to share more information.
Good so far. Don’t know if I am actually getting the benefits?
Reply from OhmConnect2023-04-05
Hi Chevelle, thanks for enjoying our program! If you ever have any questions regarding the benefits, please feel free to reach out to our help channels where our team can follow up and assist you further.
Hi Ali, oh no! We'd love to learn more about your experience and assist you further. If that is something you're interested in, please respond to the email that a member of our team just sent your way, and we can go from there. We look forward to assisting you!
We just received our third plug. I had a difficult time understanding so I emailed and got immediate help! I love this program snd the staff is quick to help solve any issue I have. I will buy more plugs. I enjoy participating in this program! Thank you for offering it!!!.
Reply from OhmConnect2023-04-05
Hi there, so glad to hear our team was able to assist you and support you! Enjoy your smart plug and as always, reach out if you need anything.
OhmConnect has been a longstanding favorite of our family. A way to make a little extra cash, plus the energy plan is competitive with the overall local rates.
Reply from OhmConnect2023-04-05
Hi Nicole, happy to hear you're enjoying our program! Happy to have you and your family as a part of our community.
