OK Vape (okvape.co.uk) has a 4.8 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
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Dave · 24 reviews · Verified · Experienced 2026-04-27 ·
★★★★★
I have been using ok vape for many…
I have been using ok vape for many years, but did go back to smoking after family death.
I started using ok vape again about 5 years ago after catching covid . I had no problems with the cigalike refills, in fact I'm using the medium strength now instead of the high.
As always the delivery is very reliable and delivered on time.
Reply from OK Vape2026-05-08
We are delighted to hear you have been enjoying our products! Thank you for taking the time to share your experience. Please don’t hesitate to contact us if we can be of any assistance.
Kind regards,
Shannon @ OK Vape
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Alan Copeland · 5 reviews · Experienced 2026-04-23 ·
★★★★★
Excellent customer service
I have used OK vape products for over 10 years. Today I recieved my order (Delivered next day as usual) with x2 items missing. ( 1st time this has happened) Contacted customer support via live chat, spoke with Ashley who apologised no questions asked, arranged delivery of missing items before I had chance to say I will accept a refund to save them postage. No problem, order cancelled and refund processed immediately. Notification received from bank in under a minute to say refund request accepted. EXCELLENT CUSTOMER SERVICE. If only all businesses were this good.
Reply from OK Vape2026-04-27
Hi Alan,
Thank you for taking the time to leave us a review! I'm so glad I was able to assist you and that you were happy with the outcome. Thank you so much for your kind words! If there is anything else we can help you with, please do let us know.
Kind regards,
Ashley @ OK Vape
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Andrew · 23 reviews · Verified · Experienced 2026-04-08 ·
★★★★★
Excellence in Every way
I place an order, it's acknowledged, packed and sent out on the same day. I generally get it in two days. When I've had a problem, which isn't often. there's been a no quibble solution (replacements cartridges) immediately. The help staff I've communicated with have all been VERY helpful. And their multi-pack prices are the best I've found.
Reply from OK Vape2026-04-16
Hi Andrew,
We are delighted to hear this; your feedback is very appreciated! We hope we can help again soon! Please do contact us if we can be of any assistance.
Kind Regards,
Ashley @ OK Vape
I purchase my refills on a weekly basis, order today and delivered next day,, very reliable indeed. I'm very happy with my Vape tobacco refills, I've been smoking/vaping for 15 years. What i like most about my Vape is it looks like a real cigarette 🚬 . Highly recommend OK Vape there a brilliant company, long may they continue.
Reply from OK Vape2026-04-08
Hi Rosemary,
We are delighted to hear this, thank you for taking a moment to share your experience with us. We hope we can help again soon! If you need any more assistance please don’t hesitate to get in touch.
All the best,
Calum @ OK Vape
