OmniaPaws (omniapaws.com) has a 4.6 out of 5 rating on OK.one, based on 55 user reviews collected here. It is listed under Animals & Pets and its reputation is excellent. 89% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 50% of negative reviews; 27 of them were added in the last 12 months. Last updated 2026-08-10.
Sturdy, Easily Installed, and Easy for my Dog to Use
I ordered from your company upon recommendation from a guy who I called to fix my existing patio door screen. I had installed a less expensive door that I ordered on Amazon. It was fine until the constant swinging finally ripped the screen. Your door has a reinforcement bar on three sides and is reusable if I have to repair my screen again. My other dog door was not reusable. So far, the OmniaPaws door has worked great and is definitely more sturdy than the last door I had. My Betty, a French Bulldog/Boston Terrier mix, loves going in and out and often flies through the door if she thinks she's missing out on food. The constant flapping hasn't affected the integrity of the door at all. It was easy to train her and we both love it. I'm thankful that my screen repair person recommended you! This is a great product.
Love the dog door. Wasn't sure about the double flap but got it due to weather. Glad I did as it really seals the door and my dogs, who were used to a single flap, had no problem getting used to the double. Looks great once installed and the carpet supplied just adds that perfect touch of perfection on the look of the door installed!
OmniaPaws is a great company to order from. I have been buying from them for the last 20 years. Their doggie doors are made to order. The materials they use are strong and durable. Replacement parts are available and the instructions are easily understandable. Customer support is available and prompt.
Working with omniapaws to get these insulated dog doors was a breeze. There was a single missing piece in one hardware kit and they sent me another full hardware kit when I reached out about the missing piece. The door have worked great for my indoor/outdoor kennel set up for my training business. They heat fluctuation seem to be controlled better compared to just leaving gaping holes through the building.
The wrong door size was sent. I ordered for medium size dogs and received one for small dogs that my two corgis will bust through the screen the first time through it.
I am now in review for hopefully an exchange to the larger size but, no response from the review person as far as what’s next?
Hopefully I won’t have to return and lose money doing so.
Send it back on my dime, pay a restocking fee out of pocket and buy a new larger door? BS!
Who would think a corgi is a large dog?
Reply from OmniaPaws2025-07-28
Hi Corey,
Please check your email as we have reached out to you and would be more than happy to help with the return of your pet door.
Our return policy is established because these pet doors are hand made with every order vs mass produced and boxed ready to ship. Rather, the materials are kept in stock and your pet door is hand made to order in the USA.
We also offer a lot of resources on our website like size charts, contact forms and FAQs to help our customers determine what size pet door they need prior to making their purchase.
We would be more than happy to work with you to get you the pet door you need!
Best,
Kyle
Owner
AFTER SPEAKING WITH THE (OWNER) BEFORE I PLACED MY ORDER, I RECEIVED A DOOR THAT IS NOT THICK ENOUGH FOR MY WALL. I WAS SUPPPOSED TO RECEIVE ONE FOR A WALL THICKNESS BETWEEN 10" TO 16". THE ONE RECEIVED IS NOT EVEN FOR A 10" THICK WALL.
VERY DISAPPOINTED.
Reply from OmniaPaws2025-07-28
Hi Kimberly,
Thank you for your message, and I sincerely apologize for the issues you've experienced with your order.
We frequently work with customers installing these pet doors into walls ranging from 10" to 16" thick, so your setup is well within our supported range.
Based on our email exchange and the review you shared, it sounds like there may have been a misunderstanding regarding the installation process—or possibly a missing component in your shipment.
We’re more than happy to assist in resolving any installation challenges, whether that involves sending any missing materials or walking you through the correct installation steps. Please don’t hesitate to reach out so we can ensure everything is working as intended.
Best regards,
Kyle
Owner
With a single phone call, the right 'flap' was determined, paid for, and was received promptly. I would suggest a tiny improvement to the instructions including installing the threaded inserts, but otherwise all worked very well.
Ordering from OmniaPaws was such a smart decision. I ordered the wrong size initially & was expecting a hassle to return. Far from it! I got a call from Kyle in response to my email. He was friendly & helpful. I received the return label the same day & got a refund in 4 days. My new door should arrive soon & after seeing the first one I know it’s quality will last a very long time.
Door came in quick . It looks and feels like it's built well. Mine didn't come with any instructions but it was easy to install. Well thats not true, I had to cut through 10 inches of cinderblock, plywood, 2x2, and drywall. Reroute electrical and calculate all that with a 3.5 drop from the inside/out. But the door itself is easy to construct. Well built, and I'm not sure how communicative you want your dog door manufacturer to be but this company seems like they care.
Sliding screen door pet door was well constructed. Delivery was timely. I need to return the support bar that I purchased, and ended up not needing. Hoping that return goes smoothly.
