DON’T BUY !!!
DON’T BUY !!!! CHEAP!!! CAN’T RETURN!! LEARNED MY LESSON !!!!!!!!!!!!!!!!!!!!!!
About Oncloudwalk
Data updated- Website
- oncloudwalk.com
- Category
- Health & Medical
- Location
- Singapore
- Status
- Unclaimed
- Last 12 months
- 5 reviews
- Replies to negative
- 51% (100/197)
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About this business
Welcome to OnCloudWalk. We have spent years developing comfortable, smart and stylish footwear and bring them to you with a belief that they may help you make your life easier. To make you feel like you're walking on clouds.
Written by the business, not verified by us.Is Oncloudwalk legit?
Oncloudwalk (oncloudwalk.com) has a 1.4 out of 5 rating on OK.one, based on 218 user reviews collected here. It is listed under Health & Medical and its reputation is poor. 89% of reviews are 1 star, a relatively high share; The business has replied to 51% of negative reviews; 5 of them were added in the last 12 months. Last updated 2026-10-24.
What people say
These shoes are junk
These shoes are junk! The ad said they were leather, they are not. They are ugly and look nothing like they are portrayed in photos. Caveat Emptor.
HORRIBLE!
HORRIBLE!! Don’t purchase!! Cheap plastic shoes that reek. More like a child’s Halloween costume shie you’d buy for $2.00!!! Ordered a size 6. They’re HUGE!!! of course no size marked on the shoe and they say they sent me the size that I requested and of course they are not. Plus I wouldn’t wear them if someone paid me they’re horrible shoes that cost them maybe $.10 to make I have filed a dispute with my credit card company for fraud and I plan on going to the Attorney General’s office in in California, which is where my product was shipped after it was sent from China!!! DON’T DO IT!!
unbelievably cheap
unbelievably cheap, flimsy and crappy shoe. extremely light and plastic. can snap or break at any second. do not waste your money on their products. total online scam. It should be reported in better business bureau. does not even show my 1 star rating for the shoe on their site after I wrote and submitted it.
Horrible very cheap not even real shoes…
Horrible very cheap not even real shoes strings and they plastic!
This is a scam
This is a scam. Over a month and no delivery received. Now they are saying they have the wrong address. I will contact my credit card company and dispute the charge. DO NOT ORDER FROM THEM.
Please don't buy these!
READ THE REVIEWS. Don't waste your money. The shoes are horrible, rubber instead of leather. Terrible workmanship, unwearable. They smell bad, and are definitely not the same shoes they portray in their ads!
I would give them 0 stars. TERRIBLE
I would give them 0 stars. The shoe is plastic!! the fasteners are not attached to the buckle.There is a strong smell of glue . Shoe quality is so poor….a dolls shoes are better quality. I wish I read these review prior to buying. I sent an email, I have not received a response.
Products not of value, no support 😒
The customer service was great before I received my order this was my first and last order from this vendor- then they blocked my emails. product overall just sad. Do not order OCW SHOES,keep your money the shoes are not worth it..... plastic. Thanks.
Low quality sneakers at OCWshoes.com
I bought a pair of sneakers from ocwshoes.com. Below lists my experience: 1) It takes a very long time (2 weeks) to receive the product 2) When I open the package, there is a strong smell of glue from the shoes 3) the tongues of the shoes are very loose and won't stay in place when I try them on. 4) the bottom of the shoes is very hard and not comfortable at all and they claim their shoes as "orthopedic". 5) I was told I could not return them as it passed 6 hrs full refund policy, while it takes 2 weeks for them to deliver the product!
Horrible Horrible shoes
Horrible Horrible shoes, PLEASE do not order shoes from OCW. I paid $55 for $3 plastic shoes. Shoes has plastic soles which lacked traction. I got $7 refund. They stole my money STAY AWAY
won't take back shoes that arrived damaged
I ordered shoes online and the shoes arrived damaged, with deep scratches in the leather. The packaging slip says to call customer service, but the recorded message tells you to email. I have been waiting for an email reply for > 2 weeks, (I emailed a picture of the scratched shoes) so far they have not told me what to do with the damaged shoes. I am wondering if they are sending damaged goods out on purpose to get the restocking fees. This feels like a scam.
They never sent the product
They never sent the product. Had me use the tracking number with another site not USPS. When I finally called USPS they had no record of the package being sent. DONT USE THEM TOTAL SCAM
Wrong size sent and they are refusing a…
Wrong size sent and they are refusing a return and full refund….. Stay well clear…..their location says it all…!!!
Horrible
Horrible! Never buy from them! The poorest quality, materials used are not authentic, everything is fake. I will never be able to wear the boots I ordered, it hurts me when walking. Not suede, not orthopaedic, absolutely uncomfortable. The company is located in China, they never say in advance that delivery takes 15-25 business days, only after shipping.Chinese quality, as if they were made in backyard. It’s impossible to get a refund, you have to send back to China, it’s more expensive than boots themselves. No options. The package arrived in a dirty plastic bag, not boxed.Just wasted my money! Absolutely dissatisfied!
Why am I paying for shipping if you cannot tell me when my items will arrive?
I have multiple pairs of their sneakers and have no complaints however customer service is the worst. I placed an order for shoes, a couple days later on a Thursday I get an email stating that my order has shipped. The following Tuesday I received A second email stating that the order is packed and ready to go but has not been shipped. I need the shirts for my husband’s birthday the following Monday. Monday comes and goes I got a second email stating the items have shipped again and then two other email saying they are delayed. They do not finally show up until the Saturday following my husband‘s birthday. I don’t understand how such a large company can have such issues in telling you When your items will arrive! I am paying them for shipping yet my items do not arrive when I need them I will never ever ever buy from this company again I don’t care if I like their shoes or not horrible horrible shipping and customer service. On cloud you suck.
Terrible Horrible No Good Shoes
0 STARS! I ordered 2 pair of the OCW™ Women Wedges Orthopedic Hollow Out PU Summer Vintage Sandals (both are same size, different colors). First of all, they are not orthopedic. The quality is horrible. They slip off at the heel so it is impossible to wear them. I tried a smaller size -- same problem. Oncloudwalk asked for pictures revealing the problem, which I sent. The company has refused to refund my money. I agree with other buyers who say DO NOT BUY FROM THIS COMPANY!
Honest review
Firstly. I’m a size 10 1/2 i purchased 10 and they fit great. Basically get half a size smaller. These boots are fantastic for approach climbs and serious off road trekking. But don’t scrape the sides because the material will tear. For daily use there is no better. And I’ve worn every brand possible. They are light, flexible and grip amazingly on any surface. And everyone says how cool they look. My only negative. The laces are terrible they have snapped twice on my first pair. I have purchased 5 pairs because i believe in this company. From reading other reviews. It seems apparent that they still have teething problems. As expected. Come to Britain guys. Look after your future customers. Once they have sorted their issues. And i hope they do. It’s a win win.
Terrible smell like a tire
Terrible smell like a tire , size not correct runs very small !, scam stay away ! returns cost a fortune since there out of the country !
OCW shoes online service is horrible
OCW shoes online service is horrible. I'd give no stars if possible for service and product. The shoe sizes aren't true to size, and they won't provide an exchange. OCW shoes most definitely won't provide a refund. Please use a different online service where you can get better service and accurate sizes, exchanges, and refunds for faulty merchandise.
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