GREAT COURSE
Easy to use! Completed quickly and efficiently
Reply from OnCourse Learning2025-01-24
Thank you for your feedback, we're happy to hear you had a great experience!
About OnCourse Learning
Data updated- Website
- oncourselearning.com
- Category
- Education & Training
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 11 reviews
- Replies to negative
- 100% (31/31)
Do you own OnCourse Learning? Claim this profile for free and start replying to reviews.
Is OnCourse Learning legit?
OnCourse Learning (oncourselearning.com) has a 3.7 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Education & Training and its reputation is mixed. Opinions are polarized: 67% rate it 4 stars or higher while 27% give 1 star; The business has replied to 100% of negative reviews; 11 of them were added in the last 12 months. Last updated 2026-08-11.
What people say
You guys are great…
You guys are great! Easy to follow formats and process! I give a 10 on ease and course information!
Reply from OnCourse Learning2025-01-22
Hi Terri, thank you for your feedback. We will pass it along to our product team for review as we are constantly working to improve our products to fit our customers' needs.
customer service was terrible
customer service was terrible, no one knew what they were doing for a simple fix. they kept me on hold over 5 hrs. in two days. the first 3 hours was completely useless and no one ever called me back. then i had to repay for the same course. i like the website but you would think on the busiest days of the year for the company they would have better customer service techs that are properly trained.
Reply from OnCourse Learning2025-01-27
Hi Nicholas, thank you for providing feedback and we are sorry to hear your experience with us was not ideal. Our team works to ensure visibility for course expirations, and courses do expire on 12/31 each year as mandated by the NMLS. Please reach out if there are any additional questions or concerns with the new course you have purchased as we want to help our students stay in compliance. Thank you
Easy to register and navigate the site
Easy to register and navigate the site. Self paced learning option is perfect for my work schedule
Reply from OnCourse Learning2025-01-22
Thank you for your feedback, we are happy to hear you had a great experience!
Unorganized
Unorganized. Webinar doesn't work. They don't send you a link. Assignments say due before you started. Prep XL is complicated and not straight foward. There refer to discussion post but there is no discussion. Been doing online classes for over 20 years and this is bar far the worst. It's even worse when you are trying to learn a new career and the format is so bad.
Reply from OnCourse Learning2025-01-27
Hello Nabil, thank you for your feedback. We take our customers' input seriously and will pass this along to our product team for review. Please reach out if you have additional issues accessing your course. Thank you
My experience was terrible.I have taken…
My experience was terrible.I have taken this course with another school every year; and I had never experienced taken that course in two parts. I have always registered for the CE for Mortgage Loan originator and pay the fee assigned .and no problem until I came to On Course Learning the experience was horrible.
Reply from OnCourse Learning2025-01-22
Thank you for your feedback and we are sorry to hear about your negative experience. We recommend reviewing state requirements prior to purchasing any courses, and our team was happy we could assist you with a refund as requested. Please reach out if you have any additional concerns. Thank you
Your quizzes were hard to pass
Your quizzes were hard to pass, and then I bought a Az class on the last day after realizing that I missed a hr of Az time on my renewal Hrs and it wasn't even state specific. You took that class down and I spent a hr doing a random class for now reason.
Reply from OnCourse Learning2025-01-22
Hi Rhonda, thank you for your feedback and we are sorry to hear you had a negative experience. Our team posts website banners and provides messaging about courses and their expiration to help our student's stay compliant with deadlines. We hope you were able to complete your CE and if you have any needs for 2025 or Late 2024 CE, please reach out to our team for further assistance. Thank you
The classes are simple and easy to…
The classes are simple and easy to navigate. They were well explained to assist you in answering the questions on the test.
Reply from OnCourse Learning2025-01-21
Thank you for your feedback! We are happy to hear you had a great experience.
Going on 3 years with OnCourse and it’s…
Going on 3 years with OnCourse and it’s is by far the best course I’ve purchase since getting my license.
Reply from OnCourse Learning2025-01-21
Thank you for your feedback! We are happy to hear you had a great experience.
Excellent customer service
Excellent customer service. Fantastic narrator, helped me complete the course with ease.
Reply from OnCourse Learning2025-01-21
Thank you for your feedback! We are happy to hear you had a great experience.
This is the third time that 'oncourse…
This is the third time that 'oncourse learning' has prompted me to leave a review (I did respond already to both of the prior requests - in addition I sent several emails to them without an adequate response). To start off, when I went initially went online earlier this week to sign up for/complete my annual 12 hours of continuing education, after adding the required classes to my 'cart' (7+1 hour 'MLO' CE + 4 hr 'RI' CE), I was bit annoyed at the fact that even with the current '25% promotion' the total charges for the course work came out to be $170.82 (vs. the $114.80 charge last year). I have receiving my annual CE through the Arizona School of Business & Real Estate (and it's various Colibri affiliates) since 2009. Before completing my purchase, I reached out to customer service to inquire about the substantial price increase and unfortunately, they did not really seem to care about my concerns. Unfortunately, due to the approaching deadline to complete the CE, I grudgingly completed my purchase and started the first portion of the online course work. With the first 30 minutes or so, I started coming across numerous errors on the periodic 'quiz' questions which require to you select the 'wrong answer' to proceed with the course (after the 3rd or 4th instance, I started taking 'screen shots' of the 'wrong answers' - several copies attached). There was even an error on the 'final exam' questions (screen shot attached). In addition to the incorrect answers on the questions, there were also several points in the course where quiz questions appeared that pertained to topics not yet covered. You'd think that after a more than 30% increase in the price, at a minimum, the material presented would at least be 'proof read' by a knowledgeable individual before using it in an educational setting. Even after 15 years of loyalty, when it comes to completing my CE next year, I will definitely be looking for a new provider.
Reply from OnCourse Learning2025-01-22
Hi KD, thank you very much for your feedback and detailed response. Insight from our customers like you is greatly appreciated, as we work to improve our products each year. Your screenshots have been provided to our product team for review. Per the price increase, we do acknowledge that market shifts can change our product pricing. With your RI course, this may also have impacted the change you saw year-over-year. We hope to remedy the situation and earn your business for your upcoming CE. Our team will be reaching out to you personally and hope to help with your future course completions. Thank you!
You have a great system of learning
You have a great system of learning, I have been with you many years
Reply from OnCourse Learning2025-01-21
Thank you for your feedback! We are happy to hear you had a great experience.
Very easy to navigate …
Very easy to navigate through the system. And after I took my class they send the info directly to NMLS. I definitely recomend this online course.
Reply from OnCourse Learning2025-01-21
Thank you for your feedback! We are happy to hear you had a great experience.
I purchased the class in December and…
I purchased the class in December and without notice you all deleted the class before I could even complete it.
Reply from OnCourse Learning2025-01-22
Hi Hannah, we are sorry to hear about your negative experience. Per NMLS regulations, CE courses must be completed in their year of purchase to be applicable for that year's CE credits. We post the expiration date and time in multiple places to ensure students can access and complete their courses on time. Please reach out to our customer service team if you have any additional needs, we will be happy to assist. Thank you
Poor programs and customer service.
Reply from OnCourse Learning2025-01-22
Hi Jeffrey, we are sorry to hear about your negative experience. Our team works to ensure our courses meet the needs of our students. Please let us know if there are any additional issues that have not been resolved, and we'll be happy to assist you.
Love the courses
Love the courses. Learning alot thank you
Reply from OnCourse Learning2025-01-21
Thank you for your feedback! We are happy to hear you had a great experience.
It was efficient and easy
Reply from OnCourse Learning2025-01-13
Thank you for your feedback!
Seamless delivery of courses. Great customer service
Quick and easy delivery of courses.
Reply from OnCourse Learning2025-01-10
Thank you for your feedback!
Not user friendly.
Reply from OnCourse Learning2025-01-10
Hi Izabela, thank you for your feedback. If you are able to provide additional information, we'd love to hear more detail on your comment so we can improve the experience for our customers.
They signed me up for the wrong state…
They signed me up for the wrong state course. After I took it they wouldn't fix anything or communicate with me until I called via phone. They then transferred me around and acted like it wasn't a big deal
Reply from OnCourse Learning2025-01-10
Hello Geoff, thank you for your feedback and we are sorry to hear about your experience. Unfortunately, the first messages sent to us were an unmonitored automated inbox. We appreciate you following up with our customer service team, at which time they offered a solution and a free course to resolve the issue. Please let us know if there were any additional issues completing your education as we are happy to assist you with any additional needs. Thank you