OnCourse Learning (oncourselearning.com) has a 3.7 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Education & Training and its reputation is mixed. Opinions are polarized: 67% rate it 4 stars or higher while 27% give 1 star; The business has replied to 100% of negative reviews; 11 of them were added in the last 12 months. Last updated 2026-08-11.
We were fortunate to have our very own information concierge, Samantha P., guiding our team through the pre-licensing education process. She went above and beyond to ensure we enrolled in the correct courses and made the entire experience seamless and stress-free. The instructor delivered a clear, engaging, and informative presentation that provided valuable insights and helped us build an excellent study guide for exam preparation. We truly appreciate the support and expertise provided throughout the process.
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Andy Iphone · 1 review · Experienced 2025-11-10 ·
★★★★★
Excellent course
Excellent course! Prepare and follow the schedule they give you. The practice questions are harder than the actual state test. If you get 85% on the practice test you will have no problem passing the state exam on the first try like I did.
Highly Recommend
Reply from OnCourse Learning2026-04-02
Thanks for the great review Andy! Congratulations on passing your exam and we wish you the best in your MLO career. When it's time for your continuing education, we'll be here to support you!
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Mark Sperry · 1 review · Experienced 2026-02-25 ·
★★★★★
I.T. platforms glitches /errors
While everyone I spoke to was great and the content was good I received error message after error message of fatal server errors. To top it off I was near the end of the course when I finished for the day. However, when I logged back in the next day it showed the modules as completed so I took the final exam. Later that day after not receiving any email about completion and next steps I log back in and see its showing I have 2 modules to do and the final exam. This through my personal time schedule off as I had to log back in and redo things even after speaking to support; they said I.T. didn't see anything to support what I was saying. So I would grade the I.T. department with an F and I do not recommend this course. Also, those errors I mentioned would cause me to restart the video module I was in and all those 4 minutes added up to around 2 additional hours. Get your platform together people!!! 1 star
Reply from OnCourse Learning2026-03-25
Hi Mark, we appreciate you sharing your experience. We're sorry to hear about the technical issues and the impact on your progress. It's frustrating when errors disrupt learning and cause duplicated effort. We'll investigate the server errors and the module completion issue to improve our platform's reliability. Thank you for your feedback.
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Nicholas Markie · 1 review · Experienced 2026-01-28 ·
★★★★★
I used the PrepXL course for a month…
I used the PrepXL course for a month and it was an absolute necessity! I took my MLO SAFE Exam and passed with a 79 on my first try. If you're nervous about taking the national exam, buy this course, you will not regret it. I don't think I would've passed without PrepXL
Reply from OnCourse Learning2026-02-03
Thanks for your great review Nicholas, and congratulations on passing your SAFE Exam! We're so happy Prep xL helped you on your MLO journey.
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revathy raj · 1 review · Experienced 2025-12-23 ·
★★★★★
Worst experience - never recommend
Wrost experience. I completed my 20hrs course and have message in their portal for each and every module completion and 20hrs completion. I was trying to do the final test but it didnt open for some website errors and it was Christmas holidays. no one to support or help. Now when i reached them i was asked to restart the course. when i have all my course work done and to take final test why do i need to redo again. I have all rights to practice my course work and final test for certificate of completion.
Reply from OnCourse Learning2026-01-05
Hi Revathy, we are sorry to hear your experience was poor. It looks like our team has been in contact to resolve the issue, but if you still need assistance please reach out to [email protected]. Thank you.
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Faheem Abbas · 7 reviews · Experienced 2025-12-24 ·
★★★★★
I'm satisfied with the scarves provide
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Abdul Qayyum · 4 reviews · Experienced 2025-12-18 ·
★★★★★
Good and better
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Jason · 1 review · Experienced 2025-11-25 ·
★★★★★
Worst Company for Training
My company paid for training. However, OnCourse was unable to put the training into my account. I would recommend anyone else.
Reply from OnCourse Learning2025-12-16
Hello Jason, we are sorry to hear there were issues linking your training to your account. If this issue has not been resolved, please reach out to our support team at [email protected] and we will get this taken care of for you. Thanks!
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Thomas G · 12 reviews · Experienced 2025-11-23 ·
★★★★★
absolutely awful.
absolutely awful.. run and run fast. You constantly get logged out and constant glitches that crash the program. then you have to go in and start the entire video over again! I've rewatched the same videos so many times it's insane. These classes take twice as long because of the constant time-outs and freezes. Dont even get me started on the bio sig to get logged in. its impossible. I promise you you will have the most frustrating experience of your life if you use oncourse. Im writing this review while im playing the same video for the 3rd time.
Edit - it crashed again, watching it for the fourth time. How am i going to get these classes done in the required timeframe?!! Reaching out to NMLS next to see my options
Reply from OnCourse Learning2025-12-16
Hi Thomas, thank you for your feedback. We understand the frustration with Bio Sig, but please be aware for the future that this authentication process is controlled by the NMLS and not by OnCourse Learning.
If there are any additional issues we can help resolve, please reach out to [email protected] so we can escalate the situation. Thank you.
Videos broken with wait time of up to 2 days to repair
I'm on day 4 of this 7 day course and suddenly the videos won't load anymore. I called support and they had to open a ticket after confirming it was something wrong on their end. I may have to wait up to 2 days for this to be fixed which is very frustrating as I set aside time to complete this on time and now I can't progress. App constantly signs you out and will reload main page missing the login button. A lot of trouble with this website considering how much the course costs.
Reply from OnCourse Learning2025-11-17
Hi Leigh, thank you for bringing this to our attention. Please reach out to [email protected] if this issue has not yet been resolved so we can escalate the situation. Thank you.
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Anthony Bowling · 2 reviews · Experienced 2025-10-20 ·
★★★★★
Absolutely a waste of time.....constant…
Absolutely a waste of time.....constant logging out, having to redo bio sign a million times.....go with another provider. I would never a million years use your services again.
Reply from OnCourse Learning2025-10-28
Thank you for your feedback Anthony, we are sorry to hear about your experience. Unfortunately, BioSig is mandated by the NMLS and we have to comply with their requirements. Please reach out if we can assist in any way.
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VEMU · 1 review · Experienced 2025-06-04 ·
★★★★★
They just want your money
They just want your money. Go to kaplan, they have better education.
Reply from OnCourse Learning2025-06-09
Hello, if you are able to provide more details we would love the chance to remedy your experience. Please email [email protected] with your feedback. Thank you.
I had a wonderful experience throughout the entire process! I felt it was incredibly informative in not only content, but strategy as well. Jill, our course teacher, was wonderful and really encouraged everyone to ask questions and seek guidance to feel confident and prepared for the Exam.
The portal was great, especially the practice exams. They were a huge value and as I studied during our self study week, I kept the same study hours focusing on those while hand writing the answer/ explanation of the questions I got wrong down to cement the correct information .
Reply from OnCourse Learning2025-04-21
Hi Crystal, thanks for the great review and feedback! We're happy to hear you've had a good experience with our instructor, the course content, and the practice exams. Good luck on your exam!
I took the NMLS education course with OnCourse Learning and would not recommend it. The user interface is outdated and difficult to navigate. There’s no live agent available, calls go unanswered, and email responses are automated and unhelpful.
The course content is repetitive, and the practice tests don’t explain why answers are correct or incorrect, which limits their usefulness.
The biggest issue is the conflicting information about course deadlines. Their site lists both 11:59 p.m. and 6:29 p.m. as cutoff times with no clear explanation. I completed my final class, but because of state requirements for time spent, I can’t finish the course until the system lets me move forward. I’ve tried to get clarity, but haven’t received a real response.
If the deadline is 11:59, I can complete the course. If it’s 6:29, I may have to start over entirely. Given the lack of support and the cost of the course, that’s unacceptable. I would strongly recommend looking at other providers.
Reply from OnCourse Learning2025-04-14
Hi Loraine, thank you for your feedback. We are sorry to hear that the experience was not efficient - we appreciate the input and will be sharing with our product and web teams to remedy the issues. We would love some additional detail to pinpoint the conflicting times you mention - we'll be sending you an email and would love to gather more information so we can fix this for future students. Thank you!
Hello Yusney, thank you for your feedback. We are sorry to hear you had a negative experience. If you are able to provide more detail, we would love some information on what did not meet your expectations. You can email [email protected]. Thank you
Hi Lucile, thank you for reaching out. The NMLS reviews reports on a first-come, first-serve basis and may be behind on updating their system. Please reach out to our customer service team at [email protected] so we can check into this for you. Thank you
Hi Luke, thank you for your feedback! We are happy to hear you had a great experience.
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Jason Mansoor · 1 review · Experienced 2024-12-05 ·
★★★★★
Don't use them
This used to be my go-to website for CE... I completed my CE in early December, they never reported it to NMLS. I tried contacting customer service numerous times via email, as well as on their website. Not one person has contacted me to resolve the issue. I will not be using this company again.
Reply from OnCourse Learning2025-01-27
Hi Jason, thank you for your feedback. We are sorry to hear about your negative experience. The NMLS reviews reports on a first-come, first-serve basis and may be behind on updating their system. Our team is reviewing your file and will reach out to you to confirm details. Thank you