Onepiece Store (onepiece-store.com) has a 1.4 out of 5 rating on OK.one, based on 19 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 89% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; 4 of them were added in the last 12 months. Last updated 2026-10-24.
Stupidly bought from this company without reading trustpilot reviews first. Like others, I've requested a refund which is not with me a month later and the company is not replying to emails. I cancelled my order when I realised their products were on Amazon for a fraction of the price. I can only assume this site is a scam.
I bought a hoodie with a printed design. The print was horribly distorted—nothing like the product photo at all. I requested either a replacement hoodie or a refund. My email was answered with a note stating that the matter was being reviewed and that they would get back to me. They never did. I wrote a second time, but received no response. In the meantime, the 7-day return window had, of course, expired. According to the terms and conditions on their website, returns are no longer possible after that point. Very clever! My advice: Do *not* buy from them! It strikes me as a total rip-off.
I sent several emails saying I needed help with exchange and refund of an order. They keep sending this automated email saying they will answer in 3 business days but they never do. All the sizes are extremely small so sadly nothing fits and this was a Christmas gift of a one piece fan so we're very disappointed. I simply wanted to exchange for bigger and return some pieces that are low quality. I would take down this review if they would refund me but don't see that happening sadly.
The package is amazing, the product too! All great and amazing quality
Ordered 2 figures, 1 came partially broken with the box (that I paid extra for ) fully destroyed, sent pictures through customer support email, said they would refund, they never did and ghosted me on emails! Absolute scam tactics, dont recommend it
They took my payment, and confirmed order. Weeks later, then I'm notified that 2 of the 3 shirts I ordered (the discounted 1) was not in stock, but the other 2 which were full price were available. They only refunded me ½. Why refund only shirt? Luckily I used PayPal, so I could dispute it. Don't purchase shirts from this company
Poor quality. Did a refund and didn't get any money back ! SCAM
Bought a hoodie for 40euros, Size L seems like a small M, fabric is trash (polyester? dunno) and transparent to some degree, doesn't match the picture and sewing is really bad. If it costs 2 dollar to produce its a miracle
ordered 2 hoodies and a Tshirt. All came in that cheap polyester fabric. No tags, looks like rip off scam product.
Ordered One Piece Advent calendar, it was all Demon Slayer characters!! After the first few, I ripped through the whole box. -_-
If I could give 0 stars I would, the hoodie I ordered as a Christmas present is horrible. The quality is shockingly bad (very thin and the material feels cheap, like a grocery store Halloween costume). Disappointed isn’t even the word.
Don't buy from here. I wish I could give it no stars. I got a Chibi Trafalgar Law hoody for a friend for Christmas. It's 100% polyester. It's really thin. It doesn't match the image. It has no lining. It's poor quality. It's not even the right size and it has no branding. It's a complete rip off. The sewing isn't even good. Don't buy from here. You'll regret it.
The quality of the clothing couldn't be worse. For an order of 65$ for a hoodie and a t-shirt, I would expect average to good quality products but no, the fabric of the hoodie is super thin and the prints feel like plastic. The t-shirt is 100% polyester and it shows. I'm super disappointed and asked to return everything and get a refund. I told my sister and friends about the website after I made my purchase and I feel super bad now because they also bought some hoodies and t-shirts.
Monday (09/11/23) I received a Gear 5 Luffy figure and it is totally a $25 AliExpress knock off. It came broken, scuffed, and missing pieces too. I spent $98 on it and will never make that mistake again. It's like gambling because sometimes you do get legit items from them but I'm 100% sure they are resellers/scalpers/scammers. This was the 3rd and last time I buy from them.
Zero stars if possible. Bought something in November, never received it for Xmas. Was told it was out of stock when I emailed them. They said I could have a refund, still waiting. They used excuse of their system down. It’s now June and after multiple emails to them no response. Complete scammers! That’s £98 I won’t see again!!
I bought an item on the store I believe I was scammed. I received a confirmation email but when I tried to message dor an update on my order the support link in the website said the mail was undeliverable.
Unfortunately this site is 100% scam. I never got my ordered item. No one is responding to my emails as well. Don't buy there!
Ashamed to admit that I fell for this scam! The website looks very solid and you even get a confirmation mail after completing your order, however, you can't access it on the website anymore and you won't get a reply from the contact email. Never got the stuff I paid for. STAY AWAY!
I bought 1 t-shirt here. I am quite satisfied with it. Although the delivery time is long (maybe due to covid 19 ) but I am still very happy. If you are a Luffy fan, you can buy it here.
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