OnePlay.com (oneplay.com) has a 3.0 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is mixed. Opinions are polarized: 42% rate it 4 stars or higher while 29% give 1 star; The business has replied to 42% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-10.
Spil på lager men kan få det om et par dage support ligeglade Game in stok but cant get it first aften one or two days
Kære Kenneth, Hvis et produkt er på lager levere vi det selvfølgelig med det samme så vi forstår ikke din anmeldelse og vil bede dig rette den til.
I made my order early friday, and got my S/N at noon for my new computer game.
I've purchased three games for cheaper than anywhere else I could find, and with Code Via Email everything is just perfect. This time, I ordered a out-of-stock game on the release date and just received the code today, the day after the release. Just awesome!
Ordered and game from oneplay.com. Used a valid credit card when ordering. After entering credit card number, expiry date, and cvc code oneplay wanted me to send them my name, address and a photo of myself to verify transaction. Never had a problem ordering from steam or gog.com. I would not trust them to handle my private info.
I honestly haven't felt a more "shady-backyard-deal" since I lived in Russia and met this guy called "Maksim" in one of the most violent parts of Petrozavodsk in a shady alley to buy some very rare engine tuning parts for a ridiculously low price - but hey, it worked! I paid, got an email 9 minutes later with a link to the product code, entered it in Origin and voila! I'm now waiting for Battlefield 1 to download. Thanks OnePlay!
It took no more than 30 sec after payment until I receive my code for Battlefield 1. Nothing else than great service.
Purchased Sims 4 Get to work. Worked as a charm and I got the keycode in less than a minute! Really fast and it worked just fine when installing and playing the game! :D Köpte Sims 4 Dags att jobba. Gick hur bra som helst och det hann inte ens gå en minut förrän jag fick koden! Snabb leverans och gick smidigt att installera och spela! :D
I bought the game, 1 minuter later i got the Uplay key..Thanks:)
I ordred a game that was out of stock. Quite honestly, I did not see it cause it was written in danish, my bad there. i called customer support they cancelled it right away, quickly, took 2 mn. They were quite nice and helpful as well.
I understand that the product is not available at the moment. But the store isn't answering my email requests to cancel the order (so I can buy it somewhere else) and I can't for the life of me find their chat function which is supposed to be open from 09.00 to 21.00 CET. Useless support help. Edit: Just used the chat on my phone (doesn't seem to be working on Chrome desktop) and got my order cancelled. Still haven't gotten a reply to any of my emails though. And it's been over 24 hours since the last one.
We always respond within 12 hours on email and our chat is always open from 9-21 CET. The Chat support is located on every page on our website. You just have to look in the lower right corner of your screen. We have absolutely no interest in having your order pending. We will always cancel an pending order if our customers contact our support. Please update your review as soon as this is resolved so it reflects the true service level on OnePlay.
Nu har jeg handlet på OnePlay fra 2014 på 2 forskellige konti uden besvær, men at man så lige får den her bliver man ikke mere glad: Support (OnePlay) Sep 8, 09:08 CEST Hi, Thank you for your order. Your order has been randomly selected for verification. We apologize the inconvenience, but by confirming and providing the info we need, we will also reward you with a FREE Steam Mystery Key (Small)(PC). We need you to do the following 3 steps before we can approve your order(s): Please reply this e-mail with these 3 simple steps. Step 1. Please confirm your OnePlay Account by giving us your name, address, and telephone number. Step 2. Please provide a picture ID with a signature. Step 3. Please provide a credit card with a signature (Please cover sensitive information) Please send the information, and we will approve your order and reward you with a FREE Steam Mystery Key (Small)(PC). Thank you for choosing OnePlay.
Long time key delivery. It says instant delivery, but it is not. Everything else is ok.
Hi, Thank you for your review. Your order was captured by our fraud protection, so we needed to review your order manually. We apologize it took a bit longer than expected, and we hope to see you again. Thank you for choosing OnePlay.
First the slightly negative. I've ordered many games here, and sometimes the code they provide (by their own supplier) turns out to have already been used. That has happened twice over a span of around 15 keys, but their staff always show the absolute best example of how support is supposed to work. The positive is that, 9/10 times I've bought a code, it's has arrived 2 seconds after the order is complete, and that is why I keep using one play.com thanks for all the cheap codes guys!
Let's start with the good: The prices are great, often the lowest you can find on the web. They offered Deux Ex Mankind Divided for half of its price on Steam, so well worth your time. Support is rather fast with their response, it usually took about an hour to get a reply. I hope this won't change, it's a welcome difference of the usual 'within 48 hours' poop. The website is fast and easy on the eyes. Available in many languages and currencies. --- Now the bad, which is a longer story: The website is a little buggy, some of the text moves beyond the borders of the frame, leading to some unreadable bits and hidden buttons. Nothing that prevents you from doing anything,. but it looks a little clumsy. The ordering process needs a lot more clarification. Maybe this is better when using a credit card, but when using Paypal, it's unclear what you're doing: So you place the order, a 30$ game, to be charged 1$ instead, while not explaining what this is for, why you pay this instead, if it's part of the whole price or some kind of added transaction fee. I'm still not sure what it was for, but it's definitely not part of the price you see on the website. So, Paypal confirms it like usual, I thought I was done. I was wrong. I quote: "Your order has been randomly selected for verification. [...] Step 1. Please confirm your OnePlay Account by giving us your name, address, and telephone number. Step 2. Please provide a picture ID with a signature. Step 3. Please provide a credit card with a signature (Please cover sensitive information)" This is not what you want to see when using Paypal (safe for both the vendor and the customer), coming from a respectable and wealthy country (ie. not Russia) and providing the exact same information in my OnePlay account as my Paypal account. Still, as the third step wasn't applicable, I did go through the first two. After sending the information and a copy of my ID, they have the audacity to ask for another copy of my ID because it was 'hard to read'. This would be the point anyone would give up, ask for a refund and go buy their game elsewhere. However, as I claimed my scanner was old and the quality wouldn't improve, they accepted this and confirmed my order. (Why not do this in the first place?) The support also claimed they would send a free 'mystery Steam key' in compensation for my troubles. This still hasn't happened, but I'm okay with that. One day before the release of the game (this was a pre-order), I was charged the 30$ mentioned in my order confirmation (not retracting the 1$ I paid initially) and was sent my key. This key worked perfectly fine, for the record. ---- So to conclude, it's far from perfect, especially the Paypal payment process needs to be clarified a lot better. Needing to prove to that I am who say I am is annoying, but would be far less annoying if they weren't so picky about the quality of the documents you send them. (I'd suggest you never send a crisp clear ID to anyone, nor should they expect to get one) In the end, I did get my game, I paid a lot less than on Steam. In most cases I would've been happy and wouldn't even bother to write a review here. Weren't it for the intrusive manner of verification. I might order here again if they keep their prices as low as they are, especially now that I know how things work here. As long as I don't need to verify another order.
The website delivered the games as promised. The only problem is that I had to wait. I bought a $1.99 random steam key first to actually see if the website will work and I had to wait. So I went through and bought the new Deus Ex. Unfortunately, unlike other websites like this.... I had to wait until next morning for the money to actually be taken out of my account and to get my codes. This company runs out of Vegas which is nice, but terrible also. Unlike other companies like this one they do not have an automatic system that will send out codes and go through payments right way. It seems like this website you actually need to wait until people are in the office to get your orders processed. Lastly,the payment method. I added my paypal because normally you need to log into it every time to make a payment. Well... Some how this website can get around the log in. With my second transaction it instantly withdraw purchased the game some how bypassing the login for paypal. Kind of scary. Other then that to sum it all up, this website is good. There is a lot of things that they could use improvement on so it doesn't seem like a shady site.
OnePlay offered Deus EX Mankind Divided at $32 and put a hold on my CC. Then they canceled the order this morning, blamed it on me, and suggest that I order again - now for $45. Well, I did order. From another company.
Hi Mark, We apologize for any inconvenience, but we still would like to clarify a few things. It is correct that we canceled your order, as we couldn't withdraw payment from you. The stock you pre-ordered was sold instantly, and therefore we needed to get new stock for a different price. We do hope to see you again.
Yes, this was my first order and it went very well.No problems got my game key and started download on Steam.
You gotta be careful when you use this site, I wanted to buy xbox gold membership yesterday, but when i added a knew credit card for payment, and pressed add, the website just went white. So after a while I closed the browser and tried to do it again. This time i worked but apparently the bug on the first try made me buy the membership twice, I didn't even press accept anywhere on the first try. So now I have paid for 2X 12 month membership and they are not responding to my emails!
Hi Benyamin, Thanks for the review, we did reply to your e-mail adn fixed the issue. We hope to see you again at OnePlay.
Have shopping games all worked out fine :) bought one game more work fine
Made me go through some verification process in which I had to send a picture of my ID and credit card just to tell me they were out of stock of the game I wanted.
Hi Tyson, We apologize this experience. Unfortunately there can be delays on orders, and in this situation our supplier did not deliver in time. We are always trying to improve our service, and that is why we have a lot of focus in this area. We hope to see you again at Oneplay.com.
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