OnePlay.com (oneplay.com) has a 3.0 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is mixed. Opinions are polarized: 42% rate it 4 stars or higher while 29% give 1 star; The business has replied to 42% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
M
Mayuresh · 1 review · Experienced 2026-03-29 ·
★★★★★
WORST SITE TO PLAY GAMESS
VERY BAD EXPERIENCE SHOULD NEVER PLAY I PAID39 RUPEES AND IT SAID DOWNLOWD STEEM I DID THEN IT SHOWED SOME ERROR AND WASTED MY MONEY AND I COUDNTALSO PLAY ANY OTHER GAMES I TRYED FOR A REFUND BUT NOO RESPONCE NEVER EVER PAY FOR THIS USELESS THING
a
andrew evangelista · 3 reviews · Experienced 2025-07-23 ·
★★★★★
Won 1500 playing on Bali in joker…
Won 1500 playing on Bali in joker platform in 1play and it wouldn't pay because it said joker was having issues so had to forfeit my winnings what a scam
D
Dvir Fitoussi · 1 review ·
★★★★★
They are dead
T
Tias archer Bugge · 1 review ·
★★★★★
i pay for 100 dolers and now the intier…
i pay for 100 dolers and now the intier side is sut down
D
Daniel Monday · 6 reviews ·
★★★★★
Close your business and stop robbing people.
Worst purchase of any gaming service. Charged me twice for 1 dollar for 3 months and 6.99 for 1 month. Still dont show vip statis. Cant play games and dont responde to emails been 4 days since email and still no response. People dont waste your money on this service or any other purchase from this company. All you get for your money is heartache. Already cancelled my service after 1 day its useless.
Z
Zkarr · 1 review ·
★★★★★
Probably the second worse game client ever
Listen, I understand that not every PC game client can be as good as Steam or GOG day one. It definitely took even those two to become as big as they are today, and OnePlay even has some decent titles under their belt, most are older games, but still good. However most of the games on OnePlay are absolute trash, stuff you might expect on Newgrounds or Scratch. Just garbage flash-level games. Will you find some good games on there? Of course, don't expect much released after 2012 though. Games aren't the only problem though, their client is absolutely the worse looking, most buggy application I have ever installed on my computer. You actually can't even install the games through the app either, you have to navigate to OnePlay/Client/package/downloads, run the installer as administrator, press install inside the app and let it tell you the installer is already running, install the game (keeping the "installer already running" window open) and close both instances of the installer, and finally OnePlay will recognize the game as installed. If you don't do it, it will open some dialog of command line options you can use with .msi files and the game will actually just delete itself. Downloads will stop themselves for no reason if you have more than one attempting to download, the search function pretty much doesn't work at all giving you either no results or just showing random games not related to your search even if the game is actually on OnePlay, you have to sign in every time you open the app, changing your currency doesn't work at all unless you go to their website, the Windows 7 Aero bars show up around the app for no apparent reason, the store window is obviously just Internet Explorer, they actually use torrents to deliver your games, there's no friends list for inviting friends to games, like this program just needs to be restarted from scratch honestly. It's more buggy than GFWL/Windows 10 Store and has a game library only a tad better than WildTangent with absolutely no unique features that might redeem it. Oh yeah, and OnePlay VIP is their service trying to compete with the likes of Origin Access, Microsoft Game Pass, Humble Trove, etc. Don't bother. Every other service like it is better.
Edit: imo would probably benefit from a itch/steam greenlight type service
M
Mike DePedro · 1 review ·
★★★★★
Worst game service I have ever used
Worst game service I have ever used. Terrible communication with service personnel. Requests for service totally ignored. Service just doesn't work and wasted my hard earned money.
P
Python · 1 review ·
★★★★★
I paid for "instant" delivered vip …
I paid for "instant" delivered vip status for 1$ per 3 month.
Infinite "Pending Verification started" status of my vip status. I emailed them. They do not reply.
DO NOT BUY ANYTHING HERE! They are scummers. Don't believe them.
H
Henrik Sander · 22 reviews ·
★★★★★
Website seems broken. App on PC even more broken.
Haven't used my account for a long time due to being unable to login. I get the reset email, but that dont work either.
Freaking useless!
n
nina lisna · 1 review ·
★★★★★
Wow amazing keren
C
Chad Smith · 7 reviews ·
★★★★★
They charged me $68 for no reason …
They charged me $68 for no reason without any approval or notice.
They advertise to play games for $1 - but then charge $70! What?
K
Karl Savant · 2 reviews ·
★★★★★
There was a glitch on my end that …
There was a glitch on my end that caused multiple subscription purchases. OnePlay was on it before I knew and made sure there was only one charge and declined the others. Plenty of games to keep me occupied and smooth, fast download speeds. I'd recommend this to my family, and no one is more important then them to me. Keep up the great work.
C
Customer · 7 reviews ·
★★★★★
I am satisfied.
d
dutaovidiuionel · 6 reviews ·
★★★★★
I'm still not sure I have a VIP status
I'm still not sure I have a VIP status, I'm not able to understand how to activate it. The PC software isn't synced with the site and it doesn't show me if I'm a VIP and I don't see the 2000 games promissed.
And the speed of the website and the client is extremely slow. This would be the last time I try this before the site is fixed.
D
DJE · 17 reviews ·
★★★★★
Intricate
It is difficult to set up as a vip. There is very little information you get through the process and you are in doubt if you have ever received a vip status.
I was about 3 years ago vip, and I can see today that they have not got new games since on the pc rental platform.
T
TheLorensen · 1 review ·
★★★★★
Bad Customer Service
Bought a game last month that were in store, then waited for about a week before texting them, as my purchase then was declined and told to try again, i did and waited half a month before texting them again, and the again my game were instantly declined.
P
Philip Dudt · 1 review ·
★★★★★
Oneplay drawbacks
Oneplay provided poor customer service by not validating my VIP membership for 10 days. Also, I didn't receive my code for Battlefield 3 Premium because they said they weren't able to receive payment for it (maybe my fault). Furthermore, i cannot download any games on the oneplay app because their network is slow.
L
Lewis Ryan · 2 reviews ·
★★★★★
Paid for an item and didn't receive.
Paid for an item and the order was denied without refunding the money. They have taken my money and not given me what I have paid for. I have tried to contact their support team multiple times but no response.Their support system is broken. I try to change my password and it keeps taking me back to the login page. Horrendous. Avoid. - I would never write anything bad about anything EVER! I really wanted the subscription service and I still do want it... but I cannot get past the payment stage!
A
Adolphus Hitmän · 1 review ·
★★★★★
Can't install or Start any games error …
Can't install or Start any games error "invalid Command line" then it starts downloading again support isnt answering 4 days in. Can't recommend using this platform
J
Juan · 1 review ·
★★★★★
Poor service
I can only strongly recommend NOT to buy anything in this platform. I have bought the "OnePlay VIP", which allows you to play any game from his rental section during a certain period of time. The process to buy in the web was not very user friendly but this is only the begginng.
Once you have pay, you have to install the programm "OnePlay" to download, install and play the games of his catalog. Now you can log in to OnePlay with your username (email) and your password. But sometimes it doesn't react and you have to click a few times the "log in" button until it reacts. Then if you want to install a game you have to go to the "Search" button and search the game, writting the name correctly because it doesn't has an intelligent search, it doesn't suggest you similar games. For example if you search for "stalker" you would not receive any answer because the correct name is "S.T.A.L.K.E.R". When you have find the game you have to log in again and start the download, but sometimes the download is stopped automatically without apparently no reason and you have to restart the download.
When the game is downloaded you can start the installation, which normally it is not a problem. Then theoretically you can start playing the game but in my experience you can have some issues like:
A pop-up window with a message error clicking over game.
In another cases the game is not installed in English language, like it happens to me with "Furi", which was in Japanese and it was a little hard to find the option of the language.
With the game "S.T.A.L.K.E.R.: Shadow of Chernobyl" I had to go to the games files and edit one of them to enable the Full-HD resolution.
Another games are in the library for less than a month like it happened with "Grim Dawn".
If you like to install mods in the game it can be a problem too. I tried it once with no success.
So as resumen, please avoid to buy anything until they improve their service. I give them 2 Stars because the price is very cheap but the service is too bad.