The team went above and beyond
The team went above and beyond, was quick and clear on communication, and solutions oriented on-site. Will absolutely be a repeat customer.
About One World Rental
Data updated- Website
- oneworldrental.com
- Category
- Construction & Manufacturing
- Location
- United States · Cedar Knolls
- Status
- Unclaimed
- Last 12 months
- 9 reviews
- Replies to negative
- 100% (1/1)
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Is One World Rental legit?
One World Rental (oneworldrental.com) has a 4.6 out of 5 rating on OK.one, based on 11 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 9 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
I’ve been working with OWR for several…
I’ve been working with OWR for several years, and their reliability and support have been a key part of our event delivery, ensuring Eventscase clients receive the best experience. A special mention to James and Faisal, who consistently go the extra mile — especially when timelines are tight and it matters most.
Fantastic experience
We recently used OWR for an event requiring multiple different types of hardware alongside some of our own bespoke software. This has proven difficult for providers to assist with in the past but OWR were extremely professional, knowledgeable and attentive to our needs from the outset. The equipment arrived on time, was in excellent condition, and worked flawlessly throughout the event. Their support team was knowledgeable and on hand to assist with any queries. This took a lot of stress out of the process, allowing us to focus on delivering a great event for our customers without worrying about what was happening in the background. I would highly recommend OWR to anyone needing reliable and high-quality tech solutions; we will undoubtedly partner with them again, especially for some of our larger events where its imperative to have professional events assistance on site.
OWR Review
Dealt with OWR since Covid. Helped us deliver multiple clinics across North East London as well as events including our AGM. Can not fault them, from operations, to customer service, no task was too big. They really do go the extra mile. I recommend them to all our customers and clients.
Reply from One World Rental2026-04-14
Hi Asad, We really appreciate you taking the time to share your feedback, and value the longstanding relationship we have. It’s great to know you had a positive experience with our team and services. Delivering a seamless, high-quality service is always our goal. We look forward to working with you again in the future. The One World Rental Team
Very impressed
Very impressed - top notch service, very efficient, responsive & excellent value for money. I would 100% recommend One World Rental without any hesitation.
Reply from One World Rental2026-04-14
Hi James, Thank you for your feedback! We’re really pleased to hear that you found our service efficient, responsive, and great value for money. Delivering a seamless experience is exactly what we strive for, so it’s great to know that came through. We truly appreciate your recommendation and look forward to supporting you again on future events. The One World Rental Team
Superb business to deal with
Superb business to deal with. Impeccible communication and really well presented delivery.
Reply from One World Rental2026-04-14
Hi Malcome, We’re delighted to hear you had a positive experience with your Account Manager and the delivery was well presented. Maintaining high standards across every touchpoint is something we take great pride in, so it’s great to see that reflected in your experience. We look forward to working with you again soon. The One World Rental Team
World leaders for this industry
Finding One World Rental has been such a benefit to our company. We conduct in person training across the globe and I know I can rely on them to deliver there product on time and in full. The team are very responsive to quote requests and the customer service is second to none. I would not hesitate them to any industry professionals looking to hire technical equipment.
Reply from One World Rental2026-04-14
Hi Toby, We’re delighted to hear that we’ve been able to support your global training programmes reliably. Delivering on time and in full is exactly what we pride ourselves on. It’s also great to know our responsiveness and customer service have made a positive impact on your experience. We truly appreciate your recommendation and look forward to continuing to support you on events around the world. The One World Rental Team
All good things
Lots of positive experiences dealing with OWR, but to summarize neatly for those reading: they’re easy to work with. 10/10 on communication and professionalism regardless of who we speak to at OWR, and a special shout out to our current partner lead James Higgins.
Reply from One World Rental2026-04-14
Hi William, Thank you for the positive feedback, we truly value the relationship we have. We will be sure to pass your feedback onto James. We look forward to continuing to support you moving forward. The One World Rental Team
Unreliable service and poor follow-through
Unreliable, confusing process, and no accountability. We rented a branded iPad floor stand for an event in London and paid around £800 (including the stand and custom vinyl design). Unfortunately, the experience was poor from start to finish. - Pricing confusion: the first quote was €270.19, but it suddenly jumped to €564.43 for a different model after we’d already started the process. - Missed deadline: despite several assurances, the branded stand didn’t arrive in time for our event. - Wrong product: we were sent a white “universal” stand—the exact one we’d declined because it didn’t look premium enough. - Compatibility issues: after more back-and-forth, a black stand arrived with an old iPad whose battery barely worked. - Endless follow-ups: we had to chase for e-sign links, payment info, delivery updates, and timelines multiple times. - After-the-fact delivery: the branded stand turned up only on the last day of our event, when it was no longer useful, and the company used this to justify not refunding us. - No goodwill: despite the missed deadline and the extra work on our side, the company refused any refund or commercial gesture, citing their internal costs. If your event relies on timing, reliability, or proper branding, I’d recommend looking elsewhere.
Reply from One World Rental2025-11-24
Dear Sandoor, Thank you for your feedback. We're genuinely sorry to see that you had a disappointing experience and left us a 1-star review. We take feedback very seriously, and I can see your Account Manager has been in touch to investigate the issues you have raised to us. It is noted an offer of compensation was raised when we initially received your feedback. We usually receive very positive feedback from our customers, so it’s unfortunate that we didn’t meet your expectations on this occasion. Thank you for taking the time to share your feedback, which we will take onboard to further improve our services. Kind Regards, One World Rental
Amazing 5* Service from Adam & Ense…
Amazing 5* Service from Adam & Ense from the moment we contacted them to the end result. they couldn't have been any more helpful and we would thoroughly recommend this company highly.....all at Glitz
Card reader hire for charity fundraiser
We hired Zettle card readers for a charity fundraising event. The whole process was flawless, from initial contact and quotation from Julius, the ordering process was very starightforward including changing quantities of equipment, the equipment arrived exactly when it was supposed to via a reliable courier, all in perfect working order, and the returns process was very straightforward. Very impressed!