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Legal Services & Government

Online Divorce

77 reviews

4.177 reviews
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About Online Divorce

Data updated
Website
onlinedivorce.com
Category
Legal Services & Government
Location
United States · Newark
Status
Unclaimed
Last 12 months
77 reviews
Replies to negative
100% (10/10)
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Is Online Divorce legit?

Online Divorce (onlinedivorce.com) has a 4.1 out of 5 rating on OK.one, based on 77 user reviews collected here. It is listed under Legal Services & Government and its reputation is good. 74% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

T
T Parker美国 · 4 reviews · Experienced 2026-04-29 ·

Freedom from a loveless marriage

Want ease and speed which this process promises

Reply from Online Divorce2026-05-05

We’re grateful that you took the time to leave us a review. Thanks a lot!

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Steven Kehler美国 · 2 reviews · Experienced 2026-04-26 ·

Very easy to navigate.

Reply from Online Divorce2026-05-05

Thank you! Your positive feedback is much appreciated.

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Helen Gallegos美国 · 1 review · Experienced 2026-04-06 ·

The experience from start to finish was quite fast

The experience from start to finish was not seamless on my part. But with the help of the staff at OnlineDivorce.com, made it through with minimal mistakes and redo’s. The instructions are quite literal. Don’t forget to add the state of your drivers license or ID.. great service and great staff

Reply from Online Divorce2026-05-05

Your feedback means a lot to our team. Thank you for taking the time to leave us this review!

C
Cyretha美国 · 3 reviews · Experienced 2026-04-15 ·

QUICKNESS

Honest, helpful, and easy to do without any hassles.

Reply from Online Divorce2026-04-20

We can’t wait to share your 5-star review with our team. They’ll be thrilled!

B
Bobbi Gatrell美国 · 1 review · Experienced 2026-04-13 ·

Very easy to navigate

Reply from Online Divorce2026-04-20

We’re so grateful that you took the time to leave us a review.

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Shelbie Hartford美国 · 1 review · Experienced 2026-04-10 ·

good

easy to navigate

Reply from Online Divorce2026-04-20

Thanks for the review!

R
Roxanne K Fox美国 · 1 review · Experienced 2026-04-06 ·

Simple easy to complete and purchase

Reply from Online Divorce2026-04-07

We really appreciate you sharing your review of our service. Thank you!

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Steve S美国 · 1 review · Experienced 2026-03-19 ·

I just completed the questionnaire, fraud

I just completed the questionnaire, and they charged me 200$. I was just trying to see what the process would look like. I received no service or documentation from them as I didnt complete the questionnaire, and immediately told them I didnt want their services and to refund the 200$. They said since I completed their questionnaire (most of it was left blank as I was just looking), they said their service was provided, and they would not refund the money. This website is a scam. Main point of contact was their case manager, Karina, who is a nightmare. Don't expect any help from this company, its the fast food of online divorce websites.

Reply from Online Divorce2026-04-02

Thank you for taking the time to share your feedback. We regret to learn that your recent experience did not meet your expectations. Providing high-quality service is very important to us, unfortunately, as no contact information was provided with your review, we are unable to reach out to you directly to address your concerns. Should you be willing to discuss your experience further, we would greatly appreciate the opportunity to better understand the situation and work toward a resolution. Please feel free to contact us at your convenience. Thank you again for your feedback. It is invaluable to our efforts to continually improve our services.

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Zen Bastard美国 · 4 reviews · Experienced 2026-03-12 ·

Awful.

Update: i gave them contact details, never heard back. I have a number of objections. 1 - they make it seem like the $399 fee is going to cover everything. It doesn't. For example, they slide a $40/mo subscription in there and, additionally, there ends up being another $500ish in fees to the government. 2 - support provided - often late, and often with attitude. I got someone on the phone once and she was clearly annoyed. Mind you, I was looking to have a good experience here, not a problem. One of the responses I got to forms I submitted once was also incorrect. It stated that the Notaries license had expired since they signed the papers so i had to have it redone. That is in fact incorrect - as long as the license was valid when they did it, the notarization is valid. 3 - the paperwork is extremely confusing, and they are functionally no help. Someone apparently reviews it somewhere, but you can't speak to them. Who you can speak to is a person somewhere - Latin America I believe - who reads what they wrote but aren't an expert themselves. This service is a joke. And AI has made it obsolete.

Reply from Online Divorce2026-04-02

Thank you for taking the time to share your feedback. We’re sorry to hear that your recent experience didn’t meet your expectations. Providing a high level of service is very important to us. Unfortunately, since no contact information was included with your review, we’re unable to reach out directly to learn more or assist further. We’d truly appreciate the opportunity to better understand what happened and work toward a resolution. Please feel free to reach out to us at your convenience so we can look into your experience and assist you further. Thank you again for your feedback—it plays an important role in helping us improve.

M
Marlene美国 · 8 reviews · Experienced 2026-03-19 ·

Pretty easy up to now

Well I haven't started any process yet but upto now I see is pretty easy.

Reply from Online Divorce2026-04-02

We're glad to hear your start up was easy. If you have any questions or run into anything along the way, please don’t hesitate to reach out. We’d be more than happy to take a look at your account and help make sure everything goes smoothly from start to finish.

C
Colman美国 · 2 reviews · Experienced 2026-03-07 ·

I want my money back immediately

I want my money back immediately. It's reprehensible that you advertise $199 and funnel users through your "check eligibility" process and then force them into another $399 for the services they thought they already paid for. Your FAQ that explicitly states "HOW MUCH DOES ONLINEDIVORCE COST?" SAYS NOTHING ABOUT THE $399 CHARGE. I'm not doing business with you.

Reply from Online Divorce2026-03-17

Thank you for your feedback. We’re sorry to hear about your experience and would appreciate the opportunity to help resolve the situation. We could not find an account associated with this review. Please reach out to us directly with your contact information so we can learn more about what happened and assist you further. We look forward to speaking with you soon.

K
Karissa美国 · 2 reviews · Experienced 2026-02-26 ·

To upgrade to platinum it should take…

To upgrade to platinum it should take off the $199 that I already paid so now I'm not upgrading Why did they put this review in my ex's name when I'm the one who bought and started the process? This is a waste of money.

Reply from Online Divorce2026-03-10

Thank you for the positive feedback!

M
Malissa Orozco美国 · 1 review · Experienced 2026-01-11 ·

Misleading advertising abd outrageous fees

I reached the part where it said this service would help with filling & getting a signature from the spouse due a fee. The fee is another $399. Way too much after I just paid $200 for just paperwork. Im a bit angry now. Another half effort site waiting to rip you off. Misleading advertising & ridiculous fees just to free myself from someone I haven't lived with in years.

Reply from Online Divorce2026-02-20

The start up fee covers the preparation of your divorce documents and support to help with your questions. We strive to be upfront about what is included at that price point. There are other options available to add on and they are completely optional and are offered so our customers can choose the level of support that best fits their needs.

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Laura美国 · 5 reviews · Experienced 2026-02-06 ·

The people at online divorce were…STELLAR

The people at online divorce were absolutely wonderful. They made a stressful and scary time so much better. They have great communication and compassion. They were very timely as well. I am very grateful for these humans.

Reply from Online Divorce2026-02-20

Thank you so much for your incredibly kind words. We’re truly honored that you trusted us during such an important and emotional time in your life. Divorce can feel overwhelming, and knowing that our communication, compassion, and timeliness helped ease that stress means more to us than you know.

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Lora Falotico美国 · 5 reviews · Experienced 2025-12-01 ·

I was concerned at first when filing my…

I was concerned at first when filing my divorce with this company but after reading the reviews I decided to file. I am very happy I did. First Customer Service is outstanding. I called several times and everyone I got to talk to was very knowledgeable and warm and friendly. There is one customer service agent that went out of his way to help me and his name is Jason. I would differently recommend this company. This is a recent update from this last review onlinedivorce I got my documents to me on December 7th instead of December 12 so I am very pleased with that. I am handicapped so it was very hard to follow the instructions. They give you sample pages to follow to transfer to the original copy’s that have to be signed it would be nice if they just put sticky notes on originals were to sign. I just mailed forms back to company hope it is filled out alright. If not there will send you more of the same forms to be filled out again and you will have to pay more money. I will keep you updated

Reply from Online Divorce2025-12-10

Thanks a lot for your kind words and for sharing your 5-star review with the rest of our community.

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Sean Cronley美国 · 2 reviews · Experienced 2025-09-17 ·

Great support

This site has been very helpful with great support from their team! They very helpful when I was confused about some of the terminology and process being my first time going through this which is not fun. They are a great source to go through instead of dealing with a lot of legalities and lawyers when you don't have a lot of money to do so. I highly recommend this site when you're not sure how to proceed with such a life altering event. Thanks to all my team members who helped me along the way!

Reply from Online Divorce2025-10-13

We’re so happy to hear you had a great experience at Online Divorce. Your review made our day! Our whole team works very hard to keep our customers happy.

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Tammy Meyer美国 · 1 review · Experienced 2025-09-24 ·

Great reviews

Great reviews! I know I can trust this service after reading all of the positive things customers before me have said. Easy to answer questions that were easy to understand. Affordable. Convenient. Doing things online will help me and my spouse avoid hefty legal fees and standing in a court room before a judge. Stress Free! :D

Reply from Online Divorce2025-09-30

We’re grateful that you took the time to leave us a review. Thanks a lot!