Arrived early and perfect fit
Arrived early and perfect fit. Heavy duty quality parts.
About Orion Motor Tech
Data updated- Website
- orionmotortech.com
- Category
- Vehicles & Transportation
- Location
- United States · California Lake Forest
- Status
- Unclaimed
- Last 12 months
- 27 reviews
- Replies to negative
- 71% (5/7)
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Is Orion Motor Tech legit?
Orion Motor Tech (orionmotortech.com) has a 4.5 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. 87% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 71% of negative reviews; 27 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Excellent customer service.
Problem resolved and Satisfied
Reached out to Orion Support via E-mail when a part failed on a Orion tool. Orion responded within 24 hours and a resolution was reached within 48 hours. Cudos to Orion Support for the quick response and resolution. Orion tools have been great to use and very happy with the resolution.
fast shipping
good product at a great price perfect fit for 2022 Escape
No vibration like the other brand I…
No vibration like the other brand I bought.
All direction were very detailed on how…
All direction were very detailed on how replacing my kit
Everything went well
Everyone was really easy
I asked for a part and they responded…
I asked for a part and they responded quickly.
Fast Delivery
My equipment arrived earlier than projected and in great shape. The pricing is very competitive.
Nice product
Orion Motor Tech stands by their warranty
Orion Motor Tech stands by their warranty. I had to have the slide screw replaced on my bearing kit after many years of use. No hassles whatsoever.
Great product
I ordered this automotive smoke machine because of the price it has flow gauge and pressure gauge it is well made it comes with all the accessories you need even comes with oil you put in the machine
SCAMMERS:
SCAMMERS: I purchased a sewer camera from this company. The sewer camera led lights do not work on the new unit. They keep giving me a run around asking for irrelevant data that doesn’t exist.This company wrote a fake address for their business in California. Buyer Beware. I will be filing criminal charges against them.
Reply from Orion Motor Tech2025-05-21
Dear Phil, Thank you for bringing your concerns to our attention. We deeply regret the frustration and inconvenience you’ve experienced, and we’re committed to resolving this matter urgently and transparently. 1. Addressing the LED Light Issue: First and foremost, please accept our heartfelt apologies for the malfunctioning LED lights on your new sewer camera. This is not the quality you deserve, nor the experience we aim to provide. To resolve this immediately: • Please reply to our email or send your order number to [email protected], and we will reinvestigate the case before further action is taken. We will ship a brand-new replacement unit to you *within 24 hours* at no additional cost, if the unit is confirmed to be defective. • If preferred, we also offer a full refund. 2. Streamlining Support & Clarifying Documentation Requests: We acknowledge that our communication fell short of your expectations. If you can give us another chance, we will try to identify gaps in our process and retrain our team to prioritize clarity and efficiency after reviewing your case. 3. Transparency About Our Business: We take allegations of false business information extremely seriously. While our headquarters are indeed based in California. Here is our official website: https://orionmotortech.com/pages/contact-us. We understand your frustration and appreciate your patience as we work to make this right. Please let us know your preferred solution, and we’ll act swiftly. Best regards, OrionMotorTech Customer Service
Very nice delivery and good quality
Pneumatic caliper tool
Customer service was professional and responsive. Parts arrived within promised time and everything went well.
Well made
Well made, with clear instructions. Great purchase!
Offered solutions!!
Quick responses. Different solutions offered to remedy my situation which was my own fault.
Great price
Great price. Pump is good quality. The schrader valve tool is rusted and other parts look like they were thrown in the case.
Great customer support
The cheapest one on eBay
Purchased on eBay and it arrived quickly. Cheapest heater I could find. Ran it at altitude for 4 nights straight without any problems. Considering another one as a backup.