OTTUHR (ottuhr.com) has a 4.5 out of 5 rating on OK.one, based on 50 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. 86% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 100% of negative reviews; 47 of them were added in the last 12 months. Last updated 2026-08-10.
Exceptional experience from start to finish! The selection is truly unique, showcasing some of the most beautiful and timeless pieces I've ever seen. The customer service is top-notch - knowledgeable, responsive, and passionate about the art of watchmaking. Every question was answered with expertise and speed. I'm already eyeing future purchases and highly recommend this seller to anyone seeking a truly special timepiece. Five stars isn't enough - this seller deserves ten stars for their dedication to their This seller has the most unique pieces.
A great watch! Easy ordering and navigating the website. Fast shipping. Watch was beautiful. Works well. I will likely order again in the future. Thank you.
Ottuhr worked with me to get a watch that I wanted. My initial purchase, a dive watch, turned out to be not suited to my tastes. I was able to return it and find another watch that I prefer.
C
Chris · 3 reviews · Experienced 2025-08-25 ·
★★★★★
Excellent Work! Fair Price!
I received my watches back today, n excellent condition. There both work like new, and even look cleaner. Great and affordable service, will go through any of repairs through them.
Reply from OTTUHR2025-09-27
Thank You!
J
Joe · 4 reviews · Experienced 2025-08-24 ·
★★★★★
SCAMMER!! AVOID AT ALL COSTS!!
This "dealer" sold me a broken watch. They agreed to service the watch (as it came with a 1-year warranty) and sent me a shipping label. They received the watch and returned it back to me. Unfortunately, it was still broken with the same issue as before. I requested a full refund, with the understanding that I would return the watch.
They then issued me another return shipping label and received the watch back. They acknowledged the return of their watch but then decided they did not want to issue me a refund anymore.
It's been several weeks of radio silence and I'm still waiting.
ABSOLUTE SCAM!!
Reply from OTTUHR2025-09-27
Hi Joe,
A refund has been initiated through eBay. As you know we have left eBay and are currently awaiting the refund to fully process before logging out again. We apologize for the inconvenience, and have taken action to make sure your fully compensated.
Watch came better as described in the pictures, shipping was fast and prompt. I did have issues with the confirmation email, but all problems were solved. Will do business with again!
Reply from OTTUHR2025-08-21
Thank You! We fixed the confirmation emails, and hope you enjoy the watch.
A
Aly Notarnicola · 1 review · Experienced 2025-07-15 ·
★★★★★
I bought a beautiful watch from Ottuhr
I bought a beautiful watch from Ottuhr. Its in amazing condition and the seller was wonderful. Easy to communicate with. Smooth sale and would definitely buy from them again!
Reply from OTTUHR2025-08-21
Thank You Aly!
M
Melissa · 1 review · Experienced 2025-08-02 ·
★★★★★
Great customer service!
Great customer service! Have bought several watches from them, and they’ve helped me buy watches not sold by them.
Reply from OTTUHR2025-08-11
Thank You!
C
Christopher D · 4 reviews · Verified · Experienced 2025-04-02 ·
★★★★★
The very expensive watch does not work
The very expensive watch does not work. Tried to contact OTTUHR but no response.
Reply from OTTUHR2025-04-22
Hi Christopher,
I believe the watch received a service, and is now on the way back to you.
Update - Watch needed a replacement battery. Our team performed a complimentary service on the movement and replaced the battery.
J
Jackson M · 1 review · Verified · Experienced 2025-04-02 ·
★★★★★
Love the customer service here
Love the customer service here. In my 3rd vintage watch from Ottuhr and counting, will continue to pass the word along about this site to my watch collecting buddies. Thanks again!
