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Shopping & Fashion

OTTUHR

50 reviews

4.550 reviews
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About OTTUHR

Data updated
Website
ottuhr.com
Category
Shopping & Fashion
Location
United States
Status
Unclaimed
Last 12 months
47 reviews
Replies to negative
100% (5/5)
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Is OTTUHR legit?

OTTUHR (ottuhr.com) has a 4.5 out of 5 rating on OK.one, based on 50 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. 86% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 100% of negative reviews; 47 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

c
customer · 1 review · Verified · Experienced 2026-08-01 ·

Even better in person!

Even better in person! Received quickly and well packed, will be back again!

c
customer · 1 review · Verified · Experienced 2026-07-09 ·

I paid but my watch never arrived…

I paid but my watch never arrived despite my attempts to contact and solve the issue.

Reply from OTTUHR2026-07-26

Andre, we’re sorry this turned into such a frustrating experience. We replied to your first message on July 19, and you confirmed receiving that response that evening, but we then missed the follow-up we had promised within a day or two. We understand why that gap left you feeling ignored, and that part was our mistake. UPS never recorded receipt of the package, so we issued a full refund, and if the watch still arrives, it is yours to keep.

R
Ryan denils · 1 review · Verified · Experienced 2026-07-21 ·

Perfect!!!

Perfect! Watch arrived very well packed and exactly as described. Easy transaction and very fair price.

Reply from OTTUHR2026-07-26

Thank You!

c
customer · 1 review · Verified · Experienced 2026-07-04 ·

The watch came with a plastic watch…

The watch came with a plastic watch glass that wasn't mentioned. Completely disappointed.

Reply from OTTUHR2026-07-14

We're sorry this piece wasn't the right fit, and we've sent a prepaid return label with a full refund on its way. One clarification for anyone reading: the crystal is acrylic, the correct and original material for a vintage watch of this era, and our listing described it directly as "a tall domed acrylic crystal." Acrylic rather than glass is what the large majority of vintage watches wear from the factory. We're always glad to help a buyer find the right piece.

k
kira · 1 review · Verified · Experienced 2026-06-24 ·

thank you!!

very easy check out and ordering. super quick shipping time and very carefully packaged. gorgeous watch!!

Reply from OTTUHR2026-07-14

Thank You!

J
Jeff Rubenstein · 4 reviews · Verified · Experienced 2026-06-16 ·

got exacty what was described and super…

got exacty what was described and super service. nice people to deal with your simply not going to get screwed. you can rest easy

Reply from OTTUHR2026-07-14

Thank You!

C
Carmen Termini · 3 reviews · Verified · Experienced 2026-06-11 ·

Great service

Great service , easy purchase! Wonderful watch !

c
customer · 1 review · Verified · Experienced 2026-05-21 ·

Very fair pricing when factoring in…

Very fair pricing when factoring in service and warranty. Shipped extremely quickly and watch was as described

Reply from OTTUHR2026-07-14

Thank You!

K
Kenneth Holt · 2 reviews · Verified · Experienced 2026-05-15 ·

Beautiful piece!

A fine watch at fair price. Good communication, too. I’ll be back;)

c
customer · 1 review · Verified · Experienced 2026-05-06 ·

Great communication

Great communication, excellent product descriptions, and if you have more questions about the product, easy to ask over WhatsApp. Love my new watch!

J
Jim · 2 reviews · Verified · Experienced 2026-05-02 ·

Hamilton watch was as described

Hamilton watch was as described . Great vintage watch

s
smason · 2 reviews · Verified · Experienced 2026-04-09 ·

Great shopping experience

Great shopping experience! I purchased 2 watches which arrived as described and super quick. One watch was a bit small so I decided to return it. OTTUHR was quick to respond and provided a return shipping label. I would absolutely buy from them again!

c
customer · 1 review · Verified · Experienced 2026-03-27 ·

very easy

Took care of the transaction with no muss or fuss. Love the watch.

L
Laura · 2 reviews · Verified · Experienced 2026-03-30 ·

beautiful exquisite watch

beautiful exquisite watch! Excellent customer service and prompt delivery! Will indulge and purchase more as well as refer to so many others! Thank you!

c
customer · 1 review · Verified · Experienced 2026-02-28 ·

Quick responses and quality watch

Quick responses, prompt shipping, and received a beautiful quality watch matching the website description.

R
Rich · 1 review · Verified · Experienced 2026-03-04 ·

Great communication and item…

Great communication and item description. Am very happy with the purchase. Fast shipping, too.

m
mike levin · 1 review · Verified · Experienced 2026-02-28 ·

more knowledgable vintage watch collectors will recognize the desireability of lesser known brands

I have a small vintage collection. Drawn to OTTUHR by virtue of the lesser known but high quality brands featured. Also, the finest watch descriptions on a sales site that I have ever read

A
Adeline · 1 review · Verified · Experienced 2026-02-20 ·

Very good seller

Very good seller, amazing watch !! Fast shipping and well packaged. Good communication with the seller. I'm thrilled with my watch.

Reply from OTTUHR2026-03-08

Thank you so much, glad the watch found a great home!

j
jonathan alvarado · 2 reviews · Experienced 2026-01-27 ·

On the 27th of January I ordered a…

On the 27th of January I ordered a watch, a week later there was no update so I wrote Garret and he said he was about to message me that the watch had an issue and I could exchange get a refund or wait for it to get fixed, I chose to exchange he sent me a confirmation and tracking number, it’s now February 16 and ups has not received the package. I tried emailing, texting his WhatsApp, I been checking my email every day and even the spam folder just in case but nothing. He’s been ignoring me , almost feels like I got scammed, all the good reviews on here I’m starting to think they’re fake. I wouldn’t trust this kid. Yes, a kid.

Reply from OTTUHR2026-03-08

Thank you for the feedback, A full refund was processed on February 16th. We apologize if we missed any of your messages, but at no point were you ignored or scammed, the situation was disclosed upfront. You originaly asked us to send the watch once repaired, and later asked for a different watch. A separate order was created and then picked up by UPS. Every review on this page is from a real customer with a real experience. OTTUHR is built on transparency, which includes catching problems and making them right rather than shipping a watch that doesn't meet our standards. As for the "kid" comment, OTTUHR is operated by a small group of collectors and was founded by a professional in horology with years of experience in vintage watch authentication and servicing.

S
Sean - customer · 1 review · Verified · Experienced 2026-02-08 ·

Was able to get a hard to find vintage…

Was able to get a hard to find vintage Nivada at a great price and in amazing condition. It’s running really well and it’s nice to have the warranty too. Highly recommend!

Reply from OTTUHR2026-02-20

Thank you Sean!