Packsify App (packsify.com) has a 4.8 out of 5 rating on OK.one, based on 113 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 75% of negative reviews. Last updated 2026-08-11.
It was a bit difficult to begin with but Gryff was patient and we were able to get it sorted. Thank you
Gryff will be glad this one stuck the landing. A bumpy start that ends sorted is exactly the outcome we want, and patience on the way there is kind of the job 👍Thanks for the shout, Matt, and welcome aboard.
False information on Dark War Survival Blood Rose tanked 1 year of progress by luring me into buying blood rose and upgrading to 4 star for the false information about the extra troops stat, i have no way to fix this and completely hate what happened
Curtis, losing a year of progress over one upgrade is genuinely rough, and being angry about it is fair. We are already going back through our Blood Rose guide, because if the way we framed the 4-star breakpoint pointed you wrong, that is ours to fix. If you want to get into the detail, our dark-war-survival channel on Discord is where players work through this stuff, and we would rather sort it there than leave it here.
No complaints can be made
Thank you for your review! We're delighted to hear you had such a positive experience with our service. Your support means a lot to us, and we're glad everything met your expectations. Thank you for choosing Packsify, and we look forward to helping you again in the future!
Amazing, fast, trustworthy. Fast really fast amazing communicative support
Thank you for your review! We're delighted to hear you had such a positive experience with our service. Providing fast, reliable, and responsive support is always our goal. Thank you for your trust and support, we look forward to helping you again!
Very fast service and polite customer service 🙏🏻 great first impression
Thank you for your review! We're so glad your first experience with Packsify was a great one. It's wonderful to hear you were happy with our fast service and polite customer support. Thank you for your kind words, and we look forward to assisting you again in the future!
We had a little trouble at the beginning, because of something on my end. They stuck with me until we sorted out the issue. They worked hard to get my issue resolved, and even comped me the order to compensate! It wasn’t even their mistake! Will use again!
Thank you for your review! We're truly grateful for your kind words. It was our pleasure to work through the issue with you and make sure everything was resolved successfully. We're especially glad to hear you felt supported throughout the process. Thank you for your trust, and we look forward to helping you again in the future!
Good Saving wish you can improve the discounts
Thank you for your review! We're glad to hear you've been able to save money with our service. We also appreciate your feedback regarding discounts, and we're always looking for ways to provide even more value to our customers. Thank you for your support!
Excellent service! My rep was very patient with my first purchase 🤭
Thank you for your review! We're delighted to hear you had a great first experience with us. It's wonderful to know our team was patient and able to guide you through the process. Thank you for your trust and support, and we look forward to helping you again in the future!
First time user! The customer service was great and I’m looking forward to the benefits! Thank you Citadel for helping me place my first order!
Thank you for your review! We're delighted to hear that your first experience with Packsify was a positive one. It's great to know Citadel could help guide you through your first order and make the process smooth and easy. We appreciate your trust and look forward to helping you enjoy all the benefits to come!
Good service so far, no issue dealing with them, trustworthy app thanks
Thank you for your review! We're glad to hear you've had a smooth experience with our service so far. Building trust and providing reliable support are very important to us, and we're happy we've met your expectations. Thank you for choosing Packsify!
Very fast service. Customer service is great I hope they get a good salary
Thank you for your review! We're delighted to hear you were happy with both our delivery speed and customer service. Your kind words mean a lot to our team, and we'll be sure to share them. Thank you for your support, and we look forward to helping you again in the future!
As a test of the ethical and moral fortitude, I placed an order worth 20$ but put the price at 50$. I was billed for the 50$ price instead of being corrected down to 20$ All the claims of trust are bs Sorry guys, you failed on my second order Nabil
Hi Nabil, We're truly sorry that this experience left you feeling disappointed. After reviewing the order again, we can see why the situation was frustrating from your perspective. As soon as we noticed that the package price in the order didn't match the available in-game package, we reached out to clarify the details before proceeding. While our team acted based on the information available at the time, we understand that you expected a different approach, and we're sorry that the experience didn't meet the level of service you were hoping for. We especially appreciate that you continued to place orders with us afterward, despite your frustration. That trust is something we don't take for granted. Thank you for taking the time to share your concerns with us. Feedback like yours helps us improve both our processes and our communication, and we'll continue working to provide a better experience for all of our customers. We wish you all the best, and if there's ever anything we can help with in the future, we'll be here.
I've had wonderful customer service experience and after a few minor currency exchange problems everything has gone smoothly.
Thank you for your review! We're delighted to hear you had a wonderful experience with our customer service team. We're also glad the currency exchange issues were resolved and that everything has gone smoothly since then. Thank you for your patience and support, we look forward to assisting you again in the future!
I've had no issues at all and I am happy to support my favorite Evony You Tube creator, Mr. Yours.
Thank you for your review! We're glad to hear everything went smoothly and that you've had a great experience with our service. It's wonderful to know we could help you support your favorite creator. Thank you for your trust and support!
Started using packsify a few weeks ago and whilst it was quite daunting to have someone log on to my account, the support and discount on prices is very worth it. Best member is Aventurine for sure!
Thank you for your review! We're glad to hear you've been enjoying your experience with Packsify over the past few weeks. We understand that the process can feel unfamiliar at first, so it's great to know our support team helped make it worthwhile. We'll be sure to pass your kind words on to Aventurine. Thank you for your support!
No Problems, cheaper then ingame
Thank you for your review! We're happy to hear everything went smoothly and that you found great value with our service. Providing a reliable experience and competitive pricing is always our goal. Thank you for your support, and we look forward to helping you again in the future!
Thank you for your review! We're happy to hear Phoenix made such a positive impression! We'll be sure to pass along your kind words to him. Thank you for your support, and we look forward to helping you again in the future!
Fantastic customer service and seemless ordering. Have had no issues.
Thank you for your review! We're delighted to hear you've had a seamless ordering experience and that everything has gone smoothly. Providing reliable service and great customer support is always our goal. Thank you for your trust and support!
Great service, great communication and fast order.
Thank you for your review! We're glad to hear you were happy with the service, communication, and delivery speed. Your feedback means a lot to us, and we're pleased we could provide a smooth experience. We look forward to assisting you again in the future!
I must say - the Staff at Packsify are the most polite, helpful and swift bunch I’ve come across in Customer service 1000/10 Customer Service, Bravo Special thanks to “Phoenix” - great guy
Thank you for your review! We're truly honored by your kind words and your 1000/10 rating! It means a lot to hear that our team provided the level of service you were looking for. We'll be sure to pass your special thanks on to Phoenix, he'll be delighted to hear it. Thank you for your support!
113 reviews matching