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Health & Medical

Paiseec Mobility

60 reviews

5.060 reviews
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About Paiseec Mobility

Data updated
Website
paiseec.com
Category
Health & Medical
Location
United States
Status
Unclaimed
Last 12 months
60 reviews
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Is Paiseec Mobility legit?

Paiseec Mobility (paiseec.com) has a 5.0 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher. Last updated 2026-08-10.

What people say

J
Jeanette Cannella · 1 review · Experienced 2026-07-21 ·

Bought two Paiseec scooters to replace…

Bought two Paiseec scooters to replace mobility scooter that were getting too heavy to lift. My husband and I love our new scooters! Easy to pick up and the batteries are so light in weight. We use them for our trips to Disney. Just completed a 5 night stay there and the scooters performed like a dream!! Batteries lasted all day! So happy with our purchase

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KC · 1 review · Experienced 2026-07-21 ·

Super lightweight, powerful, two thumbs up

I just got the Q5 and decided to jump in the deep end and take it camping without putting it through its paces. It was great. More than capable of zipping up sloped terrain covered in debris/leaf litter around the campsite. Whenever it was extra rough or uneven, I would just kick it into high gear, but then I'd have to lower the gear again whenever it flattened back out because it had too much get up and go. It was easily lifted and fit into the back of the car, the person helping me remarked how light it was. The battery lasted a good 24 hours of me taking it up and down the slope around the campsite, to the bathroom and back, and some pretty off-road excursions. The only negative (because it folds horizontally instead of vertically) are the the footrests permanently extend out in front of the chair, even when they are folded up out of the way of your feet, so you can't easily swing your legs to the sides and when you stand up those things are on either side of your feet and get in the way a bit. I ended up leaving them off for a good portion of the time to make it a little easier to navigate. I got this to replace a top of the line lightweight foldable from a few years ago and it is 15 lbs. lighter, more powerful, and I feel like the battery lasts longer. I was a little afraid this was going to disappoint and the reviews were fluff, but so far it's really great. I will come back and update if things change.

Reply from Paiseec Mobility2026-08-05

Thank you so much for sharing your Q5 experience! 😊 We’re thrilled to hear it handled your camping adventure so well and gave you more freedom to explore. We truly appreciate your detailed feedback and will keep your suggestions in mind as we continue improving. 💙

c
customer · 2 reviews · Experienced 2026-07-23 ·

It arrived very quickly

I ordered the W1 wheelchair and an extra battery. I’ve had scooters for the past 15 years, but they are harder to get around in tight places. Like stores on vacation. Elevators , you either try to back in or back out . I found it difficult especially when people are standing there making sounds because it’s taking too long. This I can turn around just about anywhere without a problem. I’m Looking forward to taking it on vacation or anywhere. And going places alone which I couldn’t do with my scooters . Plus It arrived very quickly. The joystick is easy but takes a bit to get used to it . But I can get around my house which I could never do in my scooter. I would recommend it to anyone with mobility issues. I’ve have rheumatoid arthritis since I was a child . I’m Now 60, and I can’t walk far or stand for long periods. Plus I always had to have someone load and unload my scooter. This is giving me my independence and freedom back that I had lost for a little while. 😊😊😊😊

S
Scott K. · 1 review · Experienced 2026-08-04 ·

I purchased the Paiseec L5 foldable…

I purchased the Paiseec L5 foldable mobility scooter to take on an upcoming cruise. I choose this model for its advertised lightest weight, compared to other brands. I am ultimately disappointed, as being disabled, I still have problems lifting the folded unit into the rear of my SUV by myself. I only wish that the product videos are produced showing elderly, or disabled people demonstrating the loading and unloading procedures, instead of seemingly healthy younger folks. Also, I had ordered the extra battery option, but was not informed until after unit was shipped that the extra battery was on back order. I hope it arrives before my cruise! As for the comfort, I wish the backrest was a bit taller, or maybe a bit adjustable. Long term sitting can get a bit uncomfortable. Another note, upon doing some research on how to attach a walker to the back of the seat, as I do need one when I exit the scooter, I found that there are attachment devices available, but they require a 1 inch under seat tube accessory receiver to hook into, which many other brands do have built in. I wish the L5 had this. In all though, I am very pleased with the build quality of the unit, and the customer service response to questions. I do recommend this unit.

Reply from Paiseec Mobility2026-08-05

Thank you for sharing your honest feedback! 😊 We truly appreciate your suggestions regarding loading, comfort, and accessories. We’re glad to hear you’re enjoying the build quality and our customer support. Your feedback helps us continue improving our products. 💙

J
Jules · 2 reviews · Experienced 2026-08-04 ·

Very helpful

Reply from Paiseec Mobility2026-08-05

Thanks for your support!

D
Dennis Bermuda · 12 reviews · Experienced 2026-07-28 ·

This is an awesome product.

This is an awesome product. Needed this scooter and found what we needed. Very great website, easy search and ordering, checkout a breeze and fast shipping/delivery. 100% recommend these products. Thank you!!!

Reply from Paiseec Mobility2026-08-04

Thank you for your wonderful review! We’re so happy to hear you had a great shopping experience and that the scooter meets your needs. We truly appreciate your recommendation and support! 😊

P
Pam McNelly · 1 review · Experienced 2026-07-28 ·

Great Scooter and Value

Very pleased from ordering to using the scooter. I have already shared with several people about ordering one.

Reply from Paiseec Mobility2026-08-04

Thank you so much for your kind words! We’re thrilled to hear you’re enjoying your scooter and truly appreciate you sharing Paiseec with others. Your support means a lot to us! 😊

J
Jenn · 1 review · Experienced 2026-07-21 ·

Very pleased with my purchase

Very pleased with my purchase. Shipping was so quick, unboxing was very easy & using my new chair has been great.

Reply from Paiseec Mobility2026-08-04

Thanks for sharing!

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LINDA LAWRENCE · 3 reviews · Experienced 2026-08-03 ·

Love my scooter!!!

Reply from Paiseec Mobility2026-08-04

Thanks for your support!!!

M
Marlow · 1 review · Experienced 2026-07-31 ·

Very good response to all my questions.

Very good response to all my questions

Reply from Paiseec Mobility2026-08-03

thanks for your kind review!

F
Frank · 1 review · Experienced 2026-07-27 ·

My D3 review…

Customer service was fast answering any questions I had before my purchase. I purchased a D3 refurbised to use as an extra spare scooter.Its lighter than my others. I wanted something I could handle. I'm I'm a 75yo male 6' 275#. 2 thingsI wish it had a little bit more leg room and ability to charge batteries on board. I tried out in my driveway and as far as I'm concerned Its a 5 star. It came packaged well I couldn't tell if it was ever taken out of the box before.

Reply from Paiseec Mobility2026-07-31

Thank you for your 5-star review and valuable feedback! We're so glad you're enjoying your D3. We truly appreciate your suggestions and hope you have many great rides ahead!

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David W. Dandridge Jr. · 7 reviews · Experienced 2026-07-30 ·

I love my new scooter

I love my new scooter. The accessibility, the ease of putting it in and taking it out of my car makes life so much easier for me. This was definitely a great choice.

Reply from Paiseec Mobility2026-07-31

Thanks for your support!

E
Ezra · 1 review · Experienced 2026-07-25 ·

A perfect purchase

My Q3 power chair came very well packaged and protected. I opted for a 2nd battery for peace of mind and that arrived the same day in a separate well packaged box. The chair comes with a very nice charger and a small tool kit with everything you need for the chair. I also received a water bottle holder with attaches very well to the armrest with 2 Velcro straps, the bottle holder is also insulated and can be tighter at the top to secure any drink. I am very satisfied with my chair.

Reply from Paiseec Mobility2026-07-28

Thank you for your wonderful review!

M
Mrs. M · 2 reviews · Experienced 2026-07-11 ·

Outstanding I am over the moon

Outstanding I am over the moon. The super quick delivery, the way it was packaged, easy assembly. Super cute and compact. It has a little getty up so you need to take your time. It is a little heavy but I get assistance. I even gave her a name. I would highly recommend this product.

Reply from Paiseec Mobility2026-07-28

Thank you so much for your wonderful review! We're thrilled to hear you're enjoying your scooter and that the delivery, packaging, and setup exceeded your expectations.

A
Adriana Fuentes · 1 review · Experienced 2026-07-28 ·

I love my Paiseec W1

I love my Paiseec W1. I received it just in time before going to a work conference and I am beyond impressed. I can maneuver through crowds easily. Its surprisingly fast and the controllers are easy to use. I was able to withstand sitting in it for hours at a time. I was able to go down a slope without any issues. I absolutely love my W1.

Reply from Paiseec Mobility2026-07-29

Thank you for sharing your experience! 💙 We’re so happy to hear the W1 made your conference trip easier and more comfortable. 😊

F
Frank · 1 review · Experienced 2026-07-08 ·

Fast delivery

Fast delivery, great prices, and well designed product.

Reply from Paiseec Mobility2026-07-29

thanks for your kind words

D
Daniel Paris · 1 review · Experienced 2026-07-27 ·

L5, good scooter with significant drawbacks…

I purchased the Paiseec through the on-line retailer Mobility Scooters Direct. The Paiseec L5 is a great little scooter with many positive qualities that makes it a great scooter for many people. I really loved it. Unfortunately, it has several negative qualities that ultimately made it not the right scooter for me due to my physical disability, and I unfortunately had to return the scooter. Let’s start with the many positives. It is very light, looks great, and folding and unfolding is a simple one hand operation. It has great range and a neat battery set up with it in the seat making changing it simple. The top speed of 5 mph is real (I speedometer verified) and makes the scooter fun to drive but at top speed hold on with both hands! The seat is well made and feels ergonomic. The frame also really does have a shock absorbing function, the scooter does not feel much worse over the bumps than my other scooter (a Pride Victory Platinum) with it’s shock absorbers! It is an inexpensive scooter that is definitely not a cheap or even inexpensive feeling build. Now to the negatives. There are 2 design flaws. The first is just inconvenient. The emergency stop button is redundant, very easy to activate accidentally and does not add much stopping speed. Any benefit is probably outweighed by the time it takes to hit the button. If it is hit at the wrong time, it could be a bad situation. It requires turning the key off and on or using the NFC again to reset. Now to the really bad design flaw. When folded with the seat on (with battery especially), the scooter is badly over balanced and tips, falling easily towards the seat side at the slightest touch. This also makes it much harder to pull the scooter behind suitcase style. With the seat off, this issue goes away, so if one can transport the scooter with 2 hands it is no big deal. For myself with 4 back surgeries, I have a cane in my other hand and need a scooter that can help support my other hand when folded (I use a rollator at other times). It is a concern there is nothing about this on the website, but only in the manual does say very clearly only “strong” individuals should fold and pull with the seat on. I was still willing to keep the scooter, even with it breaking down once after about 2 weeks of owning. The scooter died and I received an E6 error that the electromagnetic brake must be set before driving. Meanwhile I had been driving on simple, flat road tarmac for 15 minutes before the error. This brings us to the main issue, and that is the company Paiseec itself. The company is in China, all communication is by email, all shipping is direct from China. There was no phone tech support. It took a day to receive the first response after the breakdown, the answer was rather insultingly along the lines of “there is a lever in the back called the electromagnetic brake that must be set correctly.” In all fairness, the second response from Paiseec was to replace the scooter. My final strike was how long it took to even ship the replacement. It was 11 days since the initial call following the breakdown, and they still had not shipped the replacement scooter. I still think this is a great travel scooter for the money. Even with all the issues, I would have kept it but with my physical disability, it is just not manageable when folded. For others, it is a scooter that I would recommend, keeping the issues with contacting the company in mind.

Reply from Paiseec Mobility2026-07-28

Thank you for your detailed feedback and for sharing your experience with the L5. We sincerely apologize that it didn't fully meet your needs. Your comments are very valuable to us, and our after-sales support team will be reaching out to you shortly to follow up and assist with your concerns.

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Cheryl · 4 reviews · Experienced 2026-07-23 ·

This battery operated wheelchair has…3 different modes

This battery operated wheelchair has been wonderful for us. It’s compact enough to fit in the back of out Jeep and Honda Fit. While it does take both of us to lift it in the trunk, that has been totally manageable. It is incredibly easy to maneuver and provides a smooth ride. We’ve been impressed how well it handles on different surfaces It runs at different speeds We got the wheelchair for my husband, and it truly changed what he’s been able to do. He’s now able to go places that used to be difficult or not possible for him and the freedom and confidence it gives is priceless. Highly recommend if you’re looking for a battery operated wheelchair that’s practical for every day life, portable and great for indoor and outdoor use We leave the wheelchair in the back of the car and just bring the battery in to charge. Holds a charge and shows you the battery life remaining. Has 3 different modes. One mobilized, one to use it as a walker and one to have someone push you Great product

Reply from Paiseec Mobility2026-07-24

Thank you so much for your thoughtful review! We're thrilled to hear the wheelchair has given your husband more freedom and made everyday outings easier. Your support means a lot to us, and we wish you both many more comfortable and enjoyable journeys ahead! 😊

A
Amanda · 1 review · Experienced 2026-07-22 ·

Accessibility at its finest

Shipping time is very quick. It is so lightweight I can get it in and out of my car without assistance. Its truly everything you could want in an on-the-go electric wheelchair.

Reply from Paiseec Mobility2026-07-23

thanks for sharing!

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Jaime · 1 review · Experienced 2026-07-14 ·

This company is the real deal

This company is the real deal! They produce quality products with people in need in mind. I received great customer service and received my chair in a timely manner. I would recommend this company to all who is in need of a sturdy and quality product.

Reply from Paiseec Mobility2026-07-22

Thanks for your support! 💙