Palisade Legal Group (palisadelegalgroup.com) has a 3.4 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Money & Insurance and its reputation is mixed. Opinions are polarized: 58% rate it 4 stars or higher while 27% give 1 star; The business has replied to 100% of negative reviews; 16 of them were added in the last 12 months. Last updated 2026-08-10.
We truly appreciate your kind words! It’s wonderful to hear that you had a great experience with us. Your feedback means a lot to our team and motivates us to keep delivering the best service possible.
We’re always here if you need anything, and we look forward to serving you again. If you ever have any questions or suggestions, feel free to reach out—we’d love to hear from you!
Thank you for being a valued part of our community.
L
Luis G · 2 reviews · Experienced 2025-06-24 ·
★★★★★
They Don't do what they say.
I thought everything was taken care of. Evidently, only 3 out of 4 accounts were being settled. I started with Palisade in 2023. I received a summons from the court recently, and called Palisade. I was told there was no need to respond, that it would be taken care of. I took them at their word and now, I am, by default (because I did not show up as instructed by Palisades), being sued by Upgrade for $10,672.58. About 1 month ago, We talked on the phone and the representative suggest I increas. my monthly payment. i told him I would think about it but not sure. I received an esign document but never signed it for approval. Today, my bank account was debited for the additional money that I never approved of. I'm on a fixed income due to a medical retirement, LBD Parkinson, and I can no longer afford these unexpected issues.
Reply from Palisade Legal Group2025-06-30
Thank you for reaching out. We appreciate the opportunity to address your concerns. Unfortunately, we were unable to locate your file using the name provided.
We would love the chance to review your concerns in detail and work toward improving your experience. Please reach out to us directly at:
Phone: (949) 656-3891
Email: [email protected]
We truly value your feedback and hope to find a resolution that meets your expectations.
discussion
Thank you so much for sharing your positive experience with us! We’re thrilled to hear that you were pleased with our service. Your feedback not only motivates us but also reinforces our commitment to delivering excellent service every time.
We truly appreciate your continued support and look forward to assisting you in the future. Should you need anything, whether it’s questions or further assistance, we’re always here to help!
Thank you again for being a valued part of our community.
Getting my debt taken care of in a relatively short time. I can retire in 18 months without having to worry about any of this.
Reply from Palisade Legal Group2025-06-27
Thank you so much for sharing your positive experience with us! We’re thrilled to hear that you were pleased with our service. Your feedback not only motivates us but also reinforces our commitment to delivering excellent service every time.
We truly appreciate your continued support and look forward to assisting you in the future. Should you need anything, whether it’s questions or further assistance, we’re always here to help!
Thank you again for being a valued part of our community.
J
Jesus A Renovato · 4 reviews · Verified · Experienced 2025-06-24 ·
★★★★★
Thanks for help me and God bless you
Reply from Palisade Legal Group2025-06-25
Thank you so much for sharing your positive experience with us! We’re thrilled to hear that you were pleased with our service. Your feedback not only motivates us but also reinforces our commitment to delivering excellent service every time.
We truly appreciate your continued support and look forward to assisting you in the future. Should you need anything, whether it’s questions or further assistance, we’re always here to help!
Thank you again for being a valued part of our community.
DEBT FREE...sez it all!! Very satisfied with the help,understanding and advice l needed to get thru this whole new experience...l would recommend Palisade Legal Group to anyone needs this type of help. Thank you x100!!!
Reply from Palisade Legal Group2025-06-24
We truly appreciate your kind words! It’s wonderful to hear that you had a great experience with us. Your feedback means a lot to our team and motivates us to keep delivering the best service possible.
We’re always here if you need anything, and we look forward to serving you again. If you ever have any questions or suggestions, feel free to reach out—we’d love to hear from you!
Thank you for being a valued part of our community.
Thank you for reaching out and sharing your experience. Your feedback is important to us, and we want to make sure this is properly addressed.
Our team has reviewed your concern, and we are actively working to ensure a prompt resolution. We truly appreciate your patience as we address this.
If you have any additional details to share or if you need further assistance, please don’t hesitate to contact us directly at:
Phone: (949) 656-3891
Email: [email protected]
A
Anton · 5 reviews · Experienced 2025-06-20 ·
★★★★★
Worst financial decision you will EVER make!!!
I have been with Palisade since June 2023 and have never missed a payment or paid late. They were supposed to negotiate 4 accounts, 2 mine and 2 belonging to my wife. They also had us pay extra for the Veritas Legal Plan in case we ever got sued. We signed for $930.58 a month to settle the 4 accounts, they told me that was all we had to do, just make sure that amount went off until the end of the term and they would do the rest.
They only negotiated 2 of the 4 accounts and got us sued on the other 2. They settled so the 2 settled accounts took up our entire monthly payment so there was no room to negotiate the other two.
When we got sued on the 1st account, the Veritas Legal plan did not help us at all, despite us making several calls to Palisade Legal Group during the 20 days the court allowed for our representation to act on our behalf. We had provided all legal documents as we received them. They did NOTHING, despite us having paid a total of $1,740 for the Veritas Legal Plan. After this and after we had to negotiate with the creditor ourselves, we cancelled the Veritas Legal Plan and requested a refund from Palisade Legal Group. In the court case the creditor received a default judgment since Palisade or Veritas Legal Plan never represented us and we had to negotiate with them ourselves paying court costs, additional fees and the worst case scenario settlement.
Zero refund has been made to us from these wasted funds for the Veritas Legal Plan, and we requested this over 6 months ago.
This month they withdrew our payment as usual but still have not paid anything over to the creditors on the 2 accounts that were settled. The 1st creditor's payment was due on the 9th.
They sent an email last night 11:08PM on a Friday night (so I can't call until Monday), informing that they: "are transitioning your account from Palisade Legal Group to Concordia Legal Advisors." I do not and did not consent to this. My final payment is supposed to occur on 7/2/2026. I want to continue with the agreement until this is done and do not want to deal with ANY new fees or companies. I requested an email response.
Reply from Palisade Legal Group2025-06-23
Thank you for reaching out. We appreciate the opportunity to address your concerns. Unfortunately, we were unable to locate your file using the name provided.
We would love the chance to review your concerns in detail and work toward improving your experience. Please reach out to us directly at:
Phone: (949) 656-3891
Email: [email protected]
We truly value your feedback and hope to find a resolution that meets your expectations.
discussion
My 3 accounts were settled and yet I am paying the same amount to you for the same amount of time and no one can explain to me where that extra money is
Reply from Palisade Legal Group2025-06-23
Thank you for reaching out and sharing your experience. Your feedback is important to us, and we want to make sure this is properly addressed.
Our team has reviewed your concern, and we are actively working to ensure a prompt resolution. We truly appreciate your patience as we address this.
If you have any additional details to share or if you need further assistance, please don’t hesitate to contact us directly at:
Phone: (949) 656-3891
Email: [email protected]
We truly appreciate your kind words! It’s wonderful to hear that you had a great experience with us. Your feedback means a lot to our team and motivates us to keep delivering the best service possible.
We’re always here if you need anything, and we look forward to serving you again. If you ever have any questions or suggestions, feel free to reach out—we’d love to hear from you!
Thank you for being a valued part of our community.
D
David Smith · 3 reviews · Verified · Experienced 2025-06-18 ·
★★★★★
Very professional and polite
Very professional and polite. I was able to get my questions answered and was overall satisfied. Just a suggestion would be to send email updates to clients when progress is made in negotiations and not just when a settlement is reached.
Reply from Palisade Legal Group2025-06-19
Thank you so much for sharing your positive experience with us! We’re thrilled to hear that you were pleased with our service. Your feedback not only motivates us but also reinforces our commitment to delivering excellent service every time.
We truly appreciate your continued support and look forward to assisting you in the future. Should you need anything, whether it’s questions or further assistance, we’re always here to help!
Thank you again for being a valued part of our community.
Thank you so much for sharing your positive experience with us! We’re thrilled to hear that you were pleased with our service. Your feedback not only motivates us but also reinforces our commitment to delivering excellent service every time.
We truly appreciate your continued support and look forward to assisting you in the future. Should you need anything, whether it’s questions or further assistance, we’re always here to help!
Thank you again for being a valued part of our community.
S
Susan M · 4 reviews · Verified · Experienced 2025-06-11 ·
★★★★★
Helpful customer service people
Reply from Palisade Legal Group2025-06-19
We truly appreciate your kind words! It’s wonderful to hear that you had a great experience with us. Your feedback means a lot to our team and motivates us to keep delivering the best service possible.
We’re always here if you need anything, and we look forward to serving you again. If you ever have any questions or suggestions, feel free to reach out—we’d love to hear from you!
Thank you for being a valued part of our community.
R
ROBERT · 2 reviews · Verified · Experienced 2025-06-10 ·
★★★★★
Helpful!
Thorough, effiient, more than helpful!
Reply from Palisade Legal Group2025-06-18
We truly appreciate your kind words! It’s wonderful to hear that you had a great experience with us. Your feedback means a lot to our team and motivates us to keep delivering the best service possible.
We’re always here if you need anything, and we look forward to serving you again. If you ever have any questions or suggestions, feel free to reach out—we’d love to hear from you!
Thank you for being a valued part of our community.
I always get the help I need with phone calls! Also they are very conscious of security and I am who I am.
Reply from Palisade Legal Group2025-06-17
We truly appreciate your kind words! It’s wonderful to hear that you had a great experience with us. Your feedback means a lot to our team and motivates us to keep delivering the best service possible.
We’re always here if you need anything, and we look forward to serving you again. If you ever have any questions or suggestions, feel free to reach out—we’d love to hear from you!
Thank you for being a valued part of our community.
Thank you for reaching out and sharing your experience. Your feedback is important to us, and we want to make sure this is properly addressed.
Our team has reviewed your concern, and we are actively working to ensure a prompt resolution. We truly appreciate your patience as we address this.
If you have any additional details to share or if you need further assistance, please don’t hesitate to contact us directly at:
Phone: (949) 656-3891
Email: [email protected]
Thank you so much for sharing your positive experience with us! We’re thrilled to hear that you were pleased with our service. Your feedback not only motivates us but also reinforces our commitment to delivering excellent service every time.
We truly appreciate your continued support and look forward to assisting you in the future. Should you need anything, whether it’s questions or further assistance, we’re always here to help!
Thank you again for being a valued part of our community.
Thank you so much for sharing your positive experience with us! We’re thrilled to hear that you were pleased with our service. Your feedback not only motivates us but also reinforces our commitment to delivering excellent service every time.
We truly appreciate your continued support and look forward to assisting you in the future. Should you need anything, whether it’s questions or further assistance, we’re always here to help!
Thank you again for being a valued part of our community.
I was getting monthly calls, not any more. They were calling me during the work day & it's very hard for me to take a call during this time. I have not heard from anyone for a few months except to do this review. I probably should have made it 2 stars but the people I've talked to have been very nice.
Reply from Palisade Legal Group2025-06-17
Thank you for reaching out and sharing your experience. Your feedback is important to us, and we want to make sure this is properly addressed.
Our team has reviewed your concern, and we are actively working to ensure a prompt resolution. We truly appreciate your patience as we address this.
If you have any additional details to share or if you need further assistance, please don’t hesitate to contact us directly at:
Phone: (949) 656-3891
Email: [email protected]
I shouldn’t be receiving letters saying I’m being sued if my creditors are aware of what’s going on. Extremely disappointing
Reply from Palisade Legal Group2025-06-17
Thank you for reaching out and sharing your experience. Your feedback is important to us, and we want to make sure this is properly addressed.
Our team has reviewed your concern, and we are actively working to ensure a prompt resolution. We truly appreciate your patience as we address this.
If you have any additional details to share or if you need further assistance, please don’t hesitate to contact us directly at:
Phone: (949) 656-3891
Email: [email protected]
