Palisade Legal Group (palisadelegalgroup.com) has a 3.4 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Money & Insurance and its reputation is mixed. Opinions are polarized: 58% rate it 4 stars or higher while 27% give 1 star; The business has replied to 100% of negative reviews; 16 of them were added in the last 12 months. Last updated 2026-08-10.
They were amazing and accommodating to my disability.
Reply from Palisade Legal Group2025-05-28
We truly appreciate your kind words! It’s wonderful to hear that you had a great experience with us. Your feedback means a lot to our team and motivates us to keep delivering the best service possible.
We’re always here if you need anything, and we look forward to serving you again. If you ever have any questions or suggestions, feel free to reach out—we’d love to hear from you!
Thank you for being a valued part of our community.
s
stokespj · 7 reviews · Experienced 2025-05-27 ·
★★★★★
Deceptive company
DO NOT DO BUSINESS WITH THIS COMPANY!! Please read complaints on BBB to understand some common issues with them. I have paid over $8000 over the last two years and the majority of my accounts that i provided information for resolution are still left unpaid. They were not contacted by Palisade to resolve my debt which is a huge disappointment. Some of my accounts could have been completely paid off with the amount of money i have paid Palisade. I have not reached out to discuss this with Palisade, which is on me, because i am so angry. But i have discontinued payments; since then i’ve received emails ‘let’s get you back on track’ to ‘we’re going to have to cancel your contract’(several times) so cancel!! And refunds?? After reading other complaints, not really expecting one although i feel i’m entitled to one.
Reply from Palisade Legal Group2025-05-29
Thank you for your feedback. We understand your concerns and want to assure you that Palisade Legal Group is fully committed to providing high-quality services to our clients. We take great pride in maintaining the highest standards of service and customer satisfaction. Our team has reviewed your concern, and we are actively working to ensure a prompt resolution. We are also taking steps to improve our service quality to prevent similar situations in the future. We truly appreciate your patience as we address this.
If you have any additional details to share or if you need further assistance, please don’t hesitate to contact us directly at:
Phone: (949) 656-3891
Email: [email protected]
The negotiations have taken over a year and at least 8 phone calls, some lasting over an hour, and still trying to get things settled.
Reply from Palisade Legal Group2025-05-28
Thank you for reaching out and sharing your experience. Your feedback is important to us, and we want to make sure this is properly addressed.
Our team has reviewed your concern, and we are actively working to ensure a prompt resolution. We are also taking steps to improve our service quality to prevent similar situations in the future. We truly appreciate your patience as we address this.
If you have any additional details to share or if you need further assistance, please don’t hesitate to contact us directly at:
Phone: (949) 656-3891
Email: [email protected]
If you have any additional details to share or if you need further assistance, please don’t hesitate to contact us directly at:
Phone: (949) 656-3891
Email: [email protected]
We truly appreciate your kind words! It’s wonderful to hear that you had a great experience with us. Your feedback means a lot to our team and motivates us to keep delivering the best service possible.
We’re always here if you need anything, and we look forward to serving you again. If you ever have any questions or suggestions, feel free to reach out—we’d love to hear from you!
Thank you for being a valued part of our community.
I gave them two debts to settle they settled one immediately then instead of using money that I was putting in to my fund for both debts they took it upon themselves to pay theirselves off before settling my second debt which they settled two years later, My first debt they saved me 60% from what I originally owed my second debt they only saved me about 20% very poor at contacting you very poor at letting you know what's going on I don't recommend them.
Reply from Palisade Legal Group2025-05-27
Thank you for reaching out and sharing your experience. Your feedback is important to us, and we want to make sure this is properly addressed.
Our team has reviewed your concern, and we are actively working to ensure a prompt resolution. We are also taking steps to improve our service quality to prevent similar situations in the future. We truly appreciate your patience as we address this.
If you have any additional details to share or if you need further assistance, please don’t hesitate to contact us directly at:
Phone: (949) 656-3891
Email: [email protected]
m
m B · 1 review · Verified · Experienced 2025-04-17 ·
★★★★★
This was a scam through and through.
Reply from Palisade Legal Group2025-05-22
Thank you for your feedback. We understand your concerns and want to assure you that Palisade Legal Group is fully committed to providing high-quality services to our clients. We take great pride in maintaining the highest standards of service and customer satisfaction. Our team has reviewed your concern, and we are actively working to ensure a prompt resolution. We are also taking steps to improve our service quality to prevent similar situations in the future. We truly appreciate your patience as we address this.
If you have any additional details to share or if you need further assistance, please don’t hesitate to contact us directly at:
Phone: (949) 656-3891
Email: [email protected]
Listen to my request when I had ask to consolidate my loans not argue for a reduction of money owed
Reply from Palisade Legal Group2025-05-21
Thank you for reaching out and sharing your experience. Your feedback is important to us, and we want to make sure this is properly addressed.
Our team has reviewed your concern, and we are actively working to ensure a prompt resolution. We are also taking steps to improve our service quality to prevent similar situations in the future. We truly appreciate your patience as we address this.
If you have any additional details to share or if you need further assistance, please don’t hesitate to contact us directly at:
Phone: (949) 656-3891
Email: [email protected]
W
Wayne Lewis · 1 review · Verified · Experienced 2025-05-14 ·
★★★★★
as far as my case
as far as my case, they have delivered on the accts we had in play and when there are legal matters they are on top of that too (note: make sure you as the client keep them informed of all actions that come to you in mail as well)
Reply from Palisade Legal Group2025-05-20
We truly appreciate your kind words! It’s wonderful to hear that you had a great experience with us. Your feedback means a lot to our team and motivates us to keep delivering the best service possible.
We’re always here if you need anything, and we look forward to serving you again. If you ever have any questions or suggestions, feel free to reach out—we’d love to hear from you!
Thank you for being a valued part of our community.
Exactly doing what you are here to do. Helping those with finance problems.
Reply from Palisade Legal Group2025-05-20
Thank you so much for sharing your positive experience with us! We’re thrilled to hear that you were pleased with our service. Your feedback not only motivates us but also reinforces our commitment to delivering excellent service every time.
We truly appreciate your continued support and look forward to assisting you in the future. Should you need anything, whether it’s questions or further assistance, we’re always here to help!
Thank you again for being a valued part of our community.
We truly appreciate your kind words! It’s wonderful to hear that you had a great experience with us. Your feedback means a lot to our team and motivates us to keep delivering the best service possible.
We’re always here if you need anything, and we look forward to serving you again. If you ever have any questions or suggestions, feel free to reach out—we’d love to hear from you!
Thank you for being a valued part of our community.
H
Howard Charles · 1 review · Experienced 2025-05-13 ·
★★★★★
BEWARE your credit will fall quickly
This company starts out ok and they let all your debt go into collections and then they negotiate and charge you over 27% and that make what they say they saved me more than the original debt and I got a legal papers for a debt that was settled by an attorney and the one taking me to court and they had the nerve to charge me for settling it I cancelled my agreement with palisade and today I get a call from someone at lendify trying to get me to say great stuff about palisade legal group and I said they are a piece of crap charging me for a settlement they never helped with before they took over my credit score was over 780 and 3 years later it is in the 300s I advise everyone to beware before you use them
Reply from Palisade Legal Group2025-05-16
Thank you for reaching out and sharing your experience. Your feedback is important to us, and we want to make sure this is properly addressed.
Our team has reviewed your concern, and we are actively working to ensure a prompt resolution. We are also taking steps to improve our service quality to prevent similar situations in the future. We truly appreciate your patience as we address this.
If you have any additional details to share or if you need further assistance, please don’t hesitate to contact us directly at:
Phone: (949) 656-3891
Email: [email protected]
Thank you so much for sharing your positive experience with us! We’re thrilled to hear that you were pleased with our service. Your feedback not only motivates us but also reinforces our commitment to delivering excellent service every time.
We truly appreciate your continued support and look forward to assisting you in the future. Should you need anything, whether it’s questions or further assistance, we’re always here to help!
Thank you again for being a valued part of our community.
The program is fine and very helpful, however, I was disappointed how the end of my program was handled. Until I called to inquire, I was unaware that my program had ended. I had $1000+ left in escrow, I had 3 unsettled accounts, and automatic withdrawls were cancelled. Not a very good ending to a 4 yr relationship. Also, I was supposed to end the program with a credit card account to roll the balances into to start rebuilding my credit. The program fell short of what I was promised.
Reply from Palisade Legal Group2025-05-09
Thank you for reaching out and sharing your experience. Your feedback is important to us, and we want to make sure this is properly addressed.
Our team has reviewed your concern, and we are actively working to ensure a prompt resolution. We are also taking steps to improve our service quality to prevent similar situations in the future. We truly appreciate your patience as we address this.
If you have any additional details to share or if you need further assistance, please don’t hesitate to contact us directly at:
Phone: (949) 656-3891
Email: [email protected]
J
James L Hendrix · 11 reviews · Verified · Experienced 2025-04-30 ·
★★★★★
I feel heard and protected
Reply from Palisade Legal Group2025-05-08
We truly appreciate your kind words! It’s wonderful to hear that you had a great experience with us. Your feedback means a lot to our team and motivates us to keep delivering the best service possible.
We’re always here if you need anything, and we look forward to serving you again. If you ever have any questions or suggestions, feel free to reach out—we’d love to hear from you!
Thank you for being a valued part of our community.
I have a great experience and you have given me peace of mind
Reply from Palisade Legal Group2025-05-09
We truly appreciate your kind words! It’s wonderful to hear that you had a great experience with us. Your feedback means a lot to our team and motivates us to keep delivering the best service possible.
We’re always here if you need anything, and we look forward to serving you again. If you ever have any questions or suggestions, feel free to reach out—we’d love to hear from you!
Thank you for being a valued part of our community.
PLG personnel have been professional, polite and extremely helpful. I appreciate all that has been done on my behalf. Thank you.
Reply from Palisade Legal Group2025-05-09
We truly appreciate your kind words! It’s wonderful to hear that you had a great experience with us. Your feedback means a lot to our team and motivates us to keep delivering the best service possible.
We’re always here if you need anything, and we look forward to serving you again. If you ever have any questions or suggestions, feel free to reach out—we’d love to hear from you!
Thank you for being a valued part of our community.
I felt that the initial information was misleading, vague and I was advised positively on information for a service that caused me extra expense and was not needed. Rate that was charged on my balances extremely excessive. If you think that you can settle with lower balances then you should advise either way. Thank you. I realized I accepted the contract but it was very misleading from the start.
Reply from Palisade Legal Group2025-05-07
Thank you for reaching out and sharing your experience. Your feedback is important to us, and we want to make sure this is properly addressed.
Our team has reviewed your concern, and we are actively working to ensure a prompt resolution. We are also taking steps to improve our service quality to prevent similar situations in the future. We truly appreciate your patience as we address this.
If you have any additional details to share or if you need further assistance, please don’t hesitate to contact us directly at:
Phone: (949) 656-3891
Email: [email protected]
I dislike the customer service people who speak in broken english and speak very fast.
Reply from Palisade Legal Group2025-05-07
Thank you for reaching out and sharing your experience. Your feedback is important to us, and we want to make sure this is properly addressed.
Our team has reviewed your concern, and we are actively working to ensure a prompt resolution. We are also taking steps to improve our service quality to prevent similar situations in the future. We truly appreciate your patience as we address this.
If you have any additional details to share or if you need further assistance, please don’t hesitate to contact us directly at:
Phone: (949) 656-3891
Email: [email protected]
Customer service was nice enough, but I had a settlement offer mailed to me for much less than what PLG offered me. They were unable to ‘reach an agreement’ with my creditor before it was sent to collections, even though I had sent the settlement offer to them to accept on my behalf. Month fees were high and I ended up paying more than my debts when all of the service fees were added.
Reply from Palisade Legal Group2025-05-07
Thank you for reaching out and sharing your experience. Your feedback is important to us, and we want to make sure this is properly addressed.
Our team has reviewed your concern, and we are actively working to ensure a prompt resolution. We are also taking steps to improve our service quality to prevent similar situations in the future. We truly appreciate your patience as we address this.
If you have any additional details to share or if you need further assistance, please don’t hesitate to contact us directly at:
Phone: (949) 656-3891
Email: [email protected]
We truly appreciate your kind words! It’s wonderful to hear that you had a great experience with us. Your feedback means a lot to our team and motivates us to keep delivering the best service possible.
We’re always here if you need anything, and we look forward to serving you again. If you ever have any questions or suggestions, feel free to reach out—we’d love to hear from you!
Thank you for being a valued part of our community.
