Palisade Legal Group (palisadelegalgroup.com) has a 3.4 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Money & Insurance and its reputation is mixed. Opinions are polarized: 58% rate it 4 stars or higher while 27% give 1 star; The business has replied to 100% of negative reviews; 16 of them were added in the last 12 months. Last updated 2026-08-10.
Vary very bad service I enrolled more than two years ago still I have one account doesn’t settle. My credit score go down everything horrible in this service. I don’t recommend in this service anyway
Reply from Palisade Legal Group2025-05-07
Thank you for reaching out and sharing your experience. Your feedback is important to us, and we want to make sure this is properly addressed.
Our team has reviewed your concern, and we are actively working to ensure a prompt resolution. We are also taking steps to improve our service quality to prevent similar situations in the future. We truly appreciate your patience as we address this.
If you have any additional details to share or if you need further assistance, please don’t hesitate to contact us directly at:
Phone: (949) 656-3891
Email: [email protected]
My account was sent to court for non-payment. The attorney handled this and was very nice. But it never should have gotten to this point. When I signed with you I was made to believe everything was handled and good. Noone said it takes months or longer to settle accounts!
Reply from Palisade Legal Group2025-05-06
Thank you for reaching out and sharing your experience. Your feedback is important to us, and we want to make sure this is properly addressed.
Our team has reviewed your concern, and we are actively working to ensure a prompt resolution. We are also taking steps to improve our service quality to prevent similar situations in the future. We truly appreciate your patience as we address this.
If you have any additional details to share or if you need further assistance, please don’t hesitate to contact us directly at:
Phone: (949) 656-3891
Email: [email protected]
We truly appreciate your kind words! It’s wonderful to hear that you had a great experience with us. Your feedback means a lot to our team and motivates us to keep delivering the best service possible.
We’re always here if you need anything, and we look forward to serving you again. If you ever have any questions or suggestions, feel free to reach out—we’d love to hear from you!
Thank you for being a valued part of our community.
H
Helen · 1 review · Verified · Experienced 2025-04-25 ·
★★★★★
My experience with Palisades Legal…
My experience with Palisades Legal Group has been great! They explain things to you that you don’t understand! When you call and get someone different each time, they can tell you anything about your case!! Everyone has been very kind & professional!!!
Reply from Palisade Legal Group2025-05-06
We truly appreciate your kind words! It’s wonderful to hear that you had a great experience with us. Your feedback means a lot to our team and motivates us to keep delivering the best service possible.
We’re always here if you need anything, and we look forward to serving you again. If you ever have any questions or suggestions, feel free to reach out—we’d love to hear from you!
Thank you for being a valued part of our community.
I consolidated a lot of debts. This program so far has been working out for me if you can't or don't want to declare bankruptcy.
The biggest asset for me has been for a creditor who would not negotiate and took me to court...the small extra money I put in monthly to this agency account for legal fees was well worth it! I was assigned an attorney who really helped me thru the process! (Thanks Melissa!)
That being said ...they aren't "magic" and going to clear all your debts ..you must keep up on what's going on and be sure to respond to their emails and phone calls (to which they promptly respond)!
I've been working with them for awhile now...I can promise you they are reputable...but again realize YOU are still a part of this process ..
Reply from Palisade Legal Group2025-05-06
We truly appreciate your kind words! It’s wonderful to hear that you had a great experience with us. Your feedback means a lot to our team and motivates us to keep delivering the best service possible.
We’re always here if you need anything, and we look forward to serving you again. If you ever have any questions or suggestions, feel free to reach out—we’d love to hear from you!
Thank you for being a valued part of our community.
Some representatives do a poor job of explaining things. This is especially apparent when coming to important decisions, which nearly lead to a grave mistake at one point. We're not savvy to the procedures and jargon used in the legal world and that unfortunately lead to not handling things optimally on our end and one decision we nearly made that would have created much hardship. In general, things could've been communicated better, but you do have some unsatisfactory representatives that lead me to call again as I was so confused. 4 stars because of the outcome.
Reply from Palisade Legal Group2025-05-06
We truly appreciate you taking the time to share your feedback! It’s always wonderful to hear when our customers have a great experience, and your kind words mean the world to us.
If there’s ever anything we can do for you, or if you have any ideas on how we can serve you even better, we’d love to hear from you. We’re always here to help and look forward to help you again.
Thanks again for your support, it really makes a difference!
Always kept apprised of how my account is progressing always respectful and kind.
Reply from Palisade Legal Group2025-05-06
We truly appreciate your kind words! It’s wonderful to hear that you had a great experience with us. Your feedback means a lot to our team and motivates us to keep delivering the best service possible.
We’re always here if you need anything, and we look forward to serving you again. If you ever have any questions or suggestions, feel free to reach out—we’d love to hear from you!
Thank you for being a valued part of our community.
No matter when I call I always get an answer with politeness and courtesy. Way to go everyone .
Reply from Palisade Legal Group2025-05-06
We truly appreciate your kind words! It’s wonderful to hear that you had a great experience with us. Your feedback means a lot to our team and motivates us to keep delivering the best service possible.
We’re always here if you need anything, and we look forward to serving you again. If you ever have any questions or suggestions, feel free to reach out—we’d love to hear from you!
Thank you for being a valued part of our community.
We truly appreciate your kind words! It’s wonderful to hear that you had a great experience with us. Your feedback means a lot to our team and motivates us to keep delivering the best service possible.
We’re always here if you need anything, and we look forward to serving you again. If you ever have any questions or suggestions, feel free to reach out—we’d love to hear from you!
Thank you for being a valued part of our community.
Thank you so much for sharing your positive experience with us! We’re thrilled to hear that you were pleased with our service. Your feedback not only motivates us but also reinforces our commitment to delivering excellent service every time.
We truly appreciate your continued support and look forward to assisting you in the future. Should you need anything, whether it’s questions or further assistance, we’re always here to help!
Thank you again for being a valued part of our community.
M
Michael Russell · 1 review · Verified · Experienced 2025-04-28 ·
★★★★★
Worst debt consolidation company ever
It takes way too much time for them to settle debts. 2 of the enrolled took over a year. Repeat emails because no one follows through with anything. They ask me to do repeat tasks because they are flat out incompetent.
Reply from Palisade Legal Group2025-04-29
Thank you for reaching out and sharing your experience. Your feedback is important to us, and we want to make sure this is properly addressed.
Our team has reviewed your concern, and we are actively working to ensure a prompt resolution. We are also taking steps to improve our service quality to prevent similar situations in the future. We truly appreciate your patience as we address this.
If you have any additional details to share or if you need further assistance, please don’t hesitate to contact us directly at:
Phone: (949) 656-3891
Email: [email protected]
I'm very happy with Palisade. They have helped us so much. I would highly recommend them.
Reply from Palisade Legal Group2025-04-30
We truly appreciate your kind words! It’s wonderful to hear that you had a great experience with us. Your feedback means a lot to our team and motivates us to keep delivering the best service possible.
We’re always here if you need anything, and we look forward to serving you again. If you ever have any questions or suggestions, feel free to reach out—we’d love to hear from you!
Thank you for being a valued part of our community.
Thank you so much for sharing your positive experience with us! We’re thrilled to hear that you were pleased with our service. Your feedback not only motivates us but also reinforces our commitment to delivering excellent service every time.
We truly appreciate your continued support and look forward to assisting you in the future. Should you need anything, whether it’s questions or further assistance, we’re always here to help!
Thank you again for being a valued part of our community.
Great working with the staff. They are helpful, prepared and professional.
Reply from Palisade Legal Group2025-04-29
We truly appreciate your kind words! It’s wonderful to hear that you had a great experience with us. Your feedback means a lot to our team and motivates us to keep delivering the best service possible.
We’re always here if you need anything, and we look forward to serving you again. If you ever have any questions or suggestions, feel free to reach out—we’d love to hear from you!
Thank you for being a valued part of our community.
They kept me informed on everything going on, on my count. They kept going when a debt collector was being hard to work with and was finally able to get it taken care of.
Palisade was very easy to work with.
Reply from Palisade Legal Group2025-04-28
We truly appreciate your kind words! It’s wonderful to hear that you had a great experience with us. Your feedback means a lot to our team and motivates us to keep delivering the best service possible.
We’re always here if you need anything, and we look forward to serving you again. If you ever have any questions or suggestions, feel free to reach out—we’d love to hear from you!
Thank you for being a valued part of our community.
Slow to resolve loans and small payments to seem like they don’t want to settle quick this way they can get their money.
Reply from Palisade Legal Group2025-04-29
Thank you for reaching out and sharing your experience. Your feedback is important to us, and we want to make sure this is properly addressed.
Our team has reviewed your concern, and we are actively working to ensure a prompt resolution. We are also taking steps to improve our service quality to prevent similar situations in the future. We truly appreciate your patience as we address this.
If you have any additional details to share or if you need further assistance, please don’t hesitate to contact us directly at:
Phone: (949) 656-3891
Email: [email protected]
ALWAYS treated with dignity and respect discussing my financial standing with the creditors I have listed on my account. The Team has been WONDERFUL! Always friendly, always asking questions, always making me feel at ease. Having a financial problem with creditors is very disheartening and very stressful. I don't feel that way any longer. THANK YOU FOR ASSISTING ME!
Reply from Palisade Legal Group2025-04-29
Thank you so much for sharing your positive experience with us! We’re thrilled to hear that you were pleased with our service. Your feedback not only motivates us but also reinforces our commitment to delivering excellent service every time.
We truly appreciate your continued support and look forward to assisting you in the future. Should you need anything, whether it’s questions or further assistance, we’re always here to help!
Thank you again for being a valued part of our community.
The communication is minimal. I ask questions and there is no response or acknowledgment. A letter is no where to be seen. Very accustomed to a hard copy in the mail.
Reply from Palisade Legal Group2025-04-29
Thank you for bringing your communication concerns to our attention. We understand how important it is to stay informed throughout your debt settlement journey, and we regret that we did not meet your expectations in keeping you updated.
we are committed to ensuring that every client feels supported and well-informed at every stage of their journey. We are currently reviewing your case to identify where the communication gap occurred and will take immediate steps to improve updates moving forward.
Your feedback is invaluable to us, and we want to ensure we meet your communication preferences.
If you have any additional details to share or if you need further assistance, please don’t hesitate to contact us directly at:
Phone: (949) 656-3891
Email: [email protected]
We truly appreciate your kind words! It’s wonderful to hear that you had a great experience with us. Your feedback means a lot to our team and motivates us to keep delivering the best service possible.
We’re always here if you need anything, and we look forward to serving you again. If you ever have any questions or suggestions, feel free to reach out—we’d love to hear from you!
Thank you for being a valued part of our community.
knowing there is a light @ the end of the tunnel !
am grateful for employees that helped me through this process. been several years but almost paid off !!
Reply from Palisade Legal Group2025-04-28
We truly appreciate your kind words! It’s wonderful to hear that you had a great experience with us. Your feedback means a lot to our team and motivates us to keep delivering the best service possible.
We’re always here if you need anything, and we look forward to serving you again. If you ever have any questions or suggestions, feel free to reach out—we’d love to hear from you!
Thank you for being a valued part of our community.
