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Animals & Pets

PangoVet

60 reviews

5.060 reviews
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About PangoVet

Data updated
Website
pangovet.com
Category
Animals & Pets
Location
United States · Roseville
Status
Unclaimed
Last 12 months
37 reviews
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Is PangoVet legit?

PangoVet (pangovet.com) has a 5.0 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Animals & Pets and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher; 37 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

R
Rita Miller · 3 reviews · Experienced 2025-11-20 ·

PangoVet was awesome

PangoVet was awesome. Recommendations made were followed for my very loved cat Chloe. She is doing well and I’m so pleased. I highly recommend.

Reply from PangoVet2026-01-05

Dear Rita, thank you kindly for your review. We are very happy to hear that Chloe is doing well. Best wishes from PangoVet team

D
David · 1 review · Experienced 2025-12-23 ·

Excellent Service

Dr. Marta Vidal-Abarca was excellent. She was knowledgable, thorough and empathetic. I would highly recommend her.

Reply from PangoVet2025-12-24

Dear David, thank you kindly for your review. We wish you all the best from PangoVet team!

J
Jeanne · 1 review · Experienced 2025-12-09 ·

Diabetic cat diagnosis made manageable…

My 8 year old male cat was diagnosed with diabetes and there is much to digest about managing that at home. Dr. Maja was very knowledgeable and thorough and gave me confidence that I can do this. Her advice was just what I needed. Her follow up was brilliant and it was a pleasure speaking with her.

Reply from PangoVet2025-12-09

Dear Jeanne, thank you kindly for leaving a review. Do not hesitate to contact us again so our vets can support you through these challenging times. Best wishes from PangoVet team

M
Mihaela T · 18 reviews · Experienced 2025-12-01 ·

A vet you can trust!!

We needed a second opinion for our dog Jack, and this quick and easy video call help tremendously. We would 100% use them again if needed in the future.

Reply from PangoVet2025-12-04

Dear Mihaela, thank you kindly for your review. We wish you and Jack all the best, especially during the holiday season, from everyone at PangoVet.

L
Larry Jay · 1 review · Experienced 2025-11-24 ·

Very satisfied

Vet was on time for call, and listened attentively about my cat's gut issues. I am waiting for her emailed report about options. Well worth the very reasonable cost.

Reply from PangoVet2025-11-25

Dear Mr Jay, thank you for your review. We hope your cat is starting to feel better. Best wishes from PangoVet team

C
Cozette Vece · 2 reviews · Experienced 2025-11-17 ·

Dr Marta Vidal-Abarca 5 Stars!!!

Dr Marta Vidal-Abarca was friendly, knowledgeable, and extremely helpful when needing a second opinion for my dog Hank. She gave detailed advice for wound care, reviewed X-rays, and followed up after our appointment to check in. I highly recommend this service!

Reply from PangoVet2025-11-21

Dear Cozette, thank you for leaving a review. We are happy to hear that Dr Marta was able to help you and Hank, and we wish him a speedy recovery! Best wishes from PangoVet team!

B
Bria Milicevic · 2 reviews · Experienced 2025-11-11 ·

Dr.Marta Vidal-Abarca was extremely…

Dr.Marta Vidal-Abarca was extremely helpful, warm, and responsive to our questions and concerns about our cat and a possible infection. She is very knowledgable and available. We highly recommend her!

Reply from PangoVet2025-11-12

Dear Ms Milicevic, thank you for leaving a review. We are delighted to hear that you found our service helpful and hope your kitty is already feeling better! All the best from PangoVet team

R
Renato Gomes · 4 reviews · Experienced 2025-10-14 ·

Dr.Marta Vidal

Dr.Marta Vidal-Abarca was wonderful. She asked many questions in order to properly help me. She was also able to examine my little puppy through the video. Her approach was friendly and professional. I truly appreciate the plan she developed and her recommendations. I recommend d Dr.Marta without reservations.

Reply from PangoVet2025-10-15

Dear Renato, we kindly appreciate your review and are happy that Dr Marta could help you and your puppy! We hope they are already feeling better. All the best from PangoVet team

M
M W · 1 review · Experienced 2025-09-30 ·

Helpful second opinion

My cat had an aural hematoma and I was told should probably get surgery. Dr. Paolo Cuevas was helpful in that she confirmed the vets opinion and told me it was the best course of action,

Reply from PangoVet2025-10-07

Dear customer, thank you kindly for your review!

J
JustAnswer Customer · 2 reviews · Experienced 2025-10-02 ·

Dr. Platisa

Dr. Platisa was very knowledgeable and understanding of our situation with our new dog and gave excellent recommendations on how to handle his excitable/aggressive behavior.

Reply from PangoVet2025-10-02

Thank you kindly for your review and we are glad we could help! Do not hesitate to reach out and let us know how you're getting on. All the best from PangoVet team

S
Soomin Park · 5 reviews · Experienced 2025-09-18 ·

I'd highly recommend PangoVet to pet…

I'd highly recommend PangoVet to pet parents who are looking for an appointment from the comfort of their home, with a qualified veterinerian for their pet. I grew very concerned yesterday, upon noticing that my recently adopted cat is squinting in his left eye. As I read about the potential for serious issues that could develop if cats' eye conditions are left unexamined, I anxiously searched online for a quick check-up. Thankfully, I found PangoVet right away and was able to have a virtual consultation with a qualified veterinarian. She listened to my descriptions of his eye-related symptoms and about his existing health condition, examined his eye, and gave me solid professional advice on how to continue to care for him. I could tell that she really cared, and the visit put my anxieties about him at ease.

Reply from PangoVet2025-09-19

Dear Soomin, thank you so much for such a detailed and kind review. We are very happy that we could put you at ease and provide home care instructions for your cat. Hopefully, your kitty is feeling better already. All the best from PangoVet team.

G
Gracie Arreguin · 1 review · Experienced 2025-09-02 ·

Absolutely amazing experience!

Absolutely amazing experience!! I was very nervous about my kitten being ill and I was soothed by this zoom call. it’s very worth the money! I am so glad this service was recommended to me so that I didn’t immediately have to spend hundreds of dollars at an emergency vet.

Reply from PangoVet2025-09-10

Dear Gracie, we are so happy to hear that you found using our service helpful and our vet managed to ease your worries. We hope your kitten is feeling better. All the best from PangoVet team

R
Robert Remer · 1 review · Experienced 2025-09-07 ·

Dr. Cuevas’s animal’s Guardian Angel

Dr. Paola Cuevas was exceptionally patient, attentive, and understanding while I was explaining my concerns, fears and worries about our cat, Tiger. She explained, very clearly and thoroughly, exactly what was causing Tiger to excessively groom herself. She didn’t speak over me, answered every single question, and advised us of what we needed to do to help Tiger. We’ve ordered the items that Dr. Cuevas suggested in order to help Tiger. Thank you, Dr. Cuevas, for easing our fears, worries and concerns about Tiger.

Reply from PangoVet2025-09-08

Dear Robert, thank you for such a thorough and kind review. We are happy to hear you enjoyed speaking with Dr. Paola and that she was able to help you and your cat Tiger. Keep us posted on your progress. Best wishes from PangoVet team

N
Naomi Hensley · 1 review · Experienced 2025-09-07 ·

Very knowledgeable and kind

Very knowledgeable and kind. Very good information given. It was a blessing

Reply from PangoVet2025-09-08

Dear Naomi, thank you for your review and please do not hesitate to reach out again in the future, if there would be a need. All the best from PangoVet team

S
SAM · 1 review · Experienced 2025-08-27 ·

Extremely reassuring

Extremely helpful. Got an appointment within 30 minutes and I met with Dr. Cuevas who acknowledged the problems my cat was having and after asking a few more background questions, gave me detailed explanations for every reason why my cat was struggling to use the litter box. For 20 minutes, she answered every question I had and gave me recommendations on how to decrease the chances of this happening again. I was then encouraged to visit a vet as soon as possible. When the call was over, I was later sent a summary report which contained links to information that was relevant to understanding my cat's health more. Overall it was cost friendly, informative, comforting and saved myself from further distress. Will be referring here for consultations again.

Reply from PangoVet2025-08-28

Thank you for your review and we are glad Dr. Cuevas helped you understand your cat's behavior and health better. Do not hesitate to reach out in the future. Best wishes from PangoVet team

K
Kirsti Harefallet · 9 reviews · Experienced 2025-07-12 ·

Great alternative to a physical vet visit

Easy to schedule, good in depth conversation, great summary afterwards that is helpful to remember key points. And my cat was happy not to have to go in a car to the vet.

Reply from PangoVet2025-08-19

Dear Kirsti, thank you for leaving your review, we kindly appreciate it and hope to see you and your kitty again in the future, if a need arises. Best wishes from PangoVet team

E
Emily Rideout · 1 review · Experienced 2025-08-12 ·

It was such a wonderful experience to…

It was such a wonderful experience to use virtual vet services. Dr Cuevas was very friendly and helpful. I was nervous using this but I have elderly cat and needed advice. It was super easy to book and it was within the hour I logged on! I’m very glad I found and used this. I will definitely use again.

Reply from PangoVet2025-08-14

Dear Emily, thank you for your review and we look forward to seeing you again. All the best from PangoVet team

M
Mike Del Ninno · 1 review · Experienced 2025-08-08 ·

Great Second Opinion

Our cat recently experienced severe weight loss. After a trip to our local vet, we reached out to PangoVet for a second opinion. I uploaded all our previous lab tests, and an overview of our situation. Our scheduled 20-minute Zoom conference with Dr. Paola Cuevas was very helpful. She even took another 10 minutes to answer additional questions. Her written post analysis was spot on and provided a detailed plan to discuss with our next local vet visit. These included several specific tests not initially suggested by our local vet visit. If you're looking for a general second opinion, and a suggested follow up plan for your pet, I highly recommend PangoVet, and especially Dr. Cuevas.

Reply from PangoVet2025-08-09

Dear Mike, thank you kindly for such a thorough review, and we are happy that Dr Paola could help you and your cat. Do not hesitate to reach out again in the future. All the best from PangoVet team

A
Anna Highsmith · 1 review · Experienced 2025-08-06 ·

So quick and helpful

So quick and helpful! I was able to get an appointment within the hour, and the vet (Dr Paola Cuevas) was so kind, helpful and patient. She clearly loves animals and was able to reassure me. She told me what symptoms to watch for, when I should seek in-person vet care, and gave me all the information I needed to feel well informed and able to take of my dog. I’m super grateful that this service exists. And now I know not to let my dog eat unripe tomatoes in the garden! I feel like a bit of an idiot, but I’m so grateful for the prompt and reassuring meeting.

Reply from PangoVet2025-08-14

Dear Anna, thank you for leaving your review. We are happy that you found our service useful and hope to see you again in the future. All the best to you and your pooch from PangoVet team

B
Ben Cummings · 5 reviews · Experienced 2025-07-27 ·

First time user

Dr. Paola and PangoVet were extremely helpful, knowledgeable, and professional. This was my first time using an online vet service and I was pleasantly surprised.

Reply from PangoVet2025-08-03

Dear Mr Cummings, thank you for leaving a review. We are available if you need to use our services again in the future. Wishing you and your pet all the best from PangoVet.