PaperTrue is a global self-publishing company dedicated to turning manuscripts into beautifully published books. We provide complete, end-to-end book self-publishing services, including expert editing, professional cover design, flawless typesetting, and worldwide online distribution. Every step of the publishing process is managed by our team so authors can focus solely on their writing.Over the years, we have worked with hundreds of authors across genres, including fiction and non-fiction. We take full ownership of their publishing journey from the first draft to the final published book. Our goal is to ensure a smooth, stress-free experience while maintaining the highest standards of quality. Authors trust us because we deliver books they can truly take pride in.Whether you are a first-time writer or an experienced author, PaperTrue handles the entire publishing journey in a simple, transparent, and inspiring way. Your story deserves to be told beautifully, and we are here to make that a reality.
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Is PaperTrue legit?
PaperTrue (papertrue.com) has a 4.6 out of 5 rating on OK.one, based on 261 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 93% of negative reviews; 19 of them were added in the last 12 months. Last updated 2026-10-24.
Papertrue has helped me a great deal. I know that proofreading is not an easy task, but Papertrue has tried their best. I'm not completely satisfied with their works yet, but I think Papertrue is great. Thank you, Mike Swan. Keep up the good work!
Reply from PaperTrue2017-01-25
Dear Agus,
Thank you for your 4 star review. We really appreciate your encourage. We hope to serve you better next time so that you are absolutely and completely satisfied.
Regards,
The PaperTrue Team
Customer oriented and willing to make things work.
Folks, after a hiccup with an initial review the company made all efforts to reach out and ensure they did right by this customer. They are responsive and willing to make things correct. I would recommend these folks. Just ensure your requirements are clear at the onset to ensure clarity for everyone. Thank you PaperTrue!
Reply from PaperTrue2017-01-19
Dear Cort,
Greetings from PaperTrue!
Thank you so much for such a nice review. It was pleasure assisting you. We appreciate your support and patience. Please do try our services in future and refer to your friends.
Thank you for choosing PaperTrue!
Thanks and Best Regards,
Mike Swan
Director
www.papertrue.com
What a waste of money and time. The first edit I've got took much longer than expected (5 instead of 3 days of original estimate - which is very slow), and edits were unsatisfactory - majority of edits are mechanical and unnecessary, and there were noticeable errors not fixed.
Sure, the quality of edits can be low or may even be subject to interpretation, but the biggest problem with this experience was the lack of communication and then extreme rudeness of the agent. An agent basically kept yelling at me during a phone call. Definitely one of the worst service experiences in my life. I quickly realized it was a waste of time so I cut my cost, stopped interacting with them.
Please do not waste your money and time, and stick to more established businesses.
Reply from PaperTrue2017-04-27
Dear WR,
Greetings from PaperTrue!
At the outset, we would like to apologize for the experience that you had with our services.
We would like to inform readers on this platform that Mr. WR was adamant on changing the editor for the document that he had sent for editing. Although our sales executive was open to this idea, he was trying to convince Mr. WR to have a look at the edited document and decide if changing the editor was necessary at the first place. Our suggestion was disregarded by Mr. WR and our persistence to have Mr. WR look at the edited document instead may have rightly come across as rude and unprofessional. We realized this and profusely apologized for the behavior of our sales executive. We even had our CEO talk to him personally and apologize for our behavior. She immediately offered to have the document re-edited by an editor preferred by Mr. WR. Although we haven't received any response from him, we are still open to a complete re-edit.
Nonetheless, we apologize for our behavior and regret any inconvenience caused to Mr. WR. We are extremely serious about customer satisfaction as is evident from reviews on this platform talking about our prompt, friendly and helpful customer support.
Thanks and Best Regards,
The PaperTrue Team
I am working on my application for grad schools. I am not native English speaker. And of course, don't have much experience how to write good statement of purpose. Tess not only fixed my grammer erros but also added very good comments so that I can work on furhter to make it better. Thank you so much. I will keep working on it.
I'm a PhD student, and before my thesis presentation I must publish a paper.I submitted one but it was rejected because of the bad English; but after editing and proffread of paper true team i will do submission without any problème,
As a non native english speaker, writing is a very difficult task for me :), but I must made one to obtain master degree.
Papertrue helps me to make my dissertation more 'acceptable'. Thanks Papertrue!
I liked most of the recommendations and changes the editor suggested. One suggestion I didn't take because it didn't fit with the meaning of the content. But the others were good suggestions and the corrections were helpful.
PaperTrue delayed my paper so I expected good quality of document. However, my paper didn't change a lot (just changed few words). I'm frustrating why I paid $22 for editing just few words.
Reply from PaperTrue2016-04-21
Dear Hailey,
Greetings from PaperTrue!
We deeply regret that your paper was not delivered to you within the stated turnaround time. We are extremely serious and committed about our turnarounds. We ensure that every document is delivered on or before time as would be evident by hundreds of reviews on this platform. In rare events however, the editing time required is more than that estimated by our system. Furthermore, the additional requirements for your order may have resulted in a delay for which we are extremely apologetic.
We have analyzed the edited document and would like to state that a significant number of changes were made. We suspect that you needed heavy editing which a lot of our customers do not appreciate since it affects the integrity of the work. However, we would be glad to revise your document according to any new requirements that you have. Please get in touch with our team at [email protected] for a free revision!
Thanks and Best Regards,
The PaperTrue Team
I wish my citations would have been corrected with block citations.
Reply from PaperTrue2015-12-24
Dear Clara,
Greetings from PaperTrue!
Kindly get in touch with our support team at [email protected] and we will be happy to revise your document exactly according to your requirements.
Thanks and Best Regards,
The PaperTrue Team
Their editing and prices are amazing. I gave them a rough draft (really rough draft) and did not expect that my paper will barely have any editing marks or changes. For me, this is a good sign because I know that my papers will be great even at the first draft level. Having PaperTrue to make you realize that is amazing! If I believe that any of my papers need a whole edit, I will use PaperTrue services again.
For communication, this is the only website that I came upon that had a chat box to chat with people from the site. It made it easier to decide if I wanted to pay for the services.
Reply from PaperTrue2016-04-11
Dear Melissa,
Thank you for your lovely review.
Do come back soon! ^ ^
Regards,
The PaperTrue Team
Dear Yad,
Greetings from PaperTrue!
We are a little disappointed that we received only 4 stars. Do let us know if you require a free revision for your document.
Hope to be of help to you again!
Thanks and Best Regards,
The PaperTrue Team
PaperTrue proof-read my first book and it was the much needed support that a new-bie author requires. I loved the work that my editor did and will have no hesitation in recommending her to anyone. We had a few issues but they were quickly ironed out.
I will like to use their services again.
Reply from PaperTrue2015-06-30
Dear Parul,
Thank you for your lovely review! We are glad our services helped you to publish your book. However, we are a little disappointed that we got 4 stars (and not 5) after receiving so much of appreciation from you. Anyway, we thank you for your glowing review and hope to serve you better so we can get a 5 star next time!