Great costumer service....
Great costumer service..... and item that i ordered came out perfect and exactly as i wanted it. I have already placed another order.
Paperweight Country (paperweightcountry.com) has a 4.9 out of 5 rating on OK.one, based on 26 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher. Last updated 2026-08-10.
Great costumer service..... and item that i ordered came out perfect and exactly as i wanted it. I have already placed another order.
The name tags are quality products, the website is easy to navigate and the turnaround is quick.
Folks- i was able to speak with a representative at one point. She was great. However, your website is clunky. I had to call to find out how to order an idem without customization..she explained it well, but the fact that i couldnt just order on the phone while i had her didnt do much for me. i went to the site and ordered as directed..but them i had to return multiple times just to finalize and eventually place the order. I just dont have time for that. I want to order a product in one sitting and know that its on its way. I hope you can clean it up a little bit. I will try again at some point.. best wishes
Hello and thanks for the review. We apologize that you found the website "clunky", but our website is tailored toward customers ordering customized items, not blank items as you ordered. We don't offer blank items on our site at this time, so ordering a blank item will be a little more involved since a discount is applied.
I was pleased with my order and it arrived as expected.
I received exactly what I ordered, and am very happy with the quality and speed of my purchase.
Excellent product, great price and prompt delivery. Thank you!!
Perfect! Thank you for letting me know what I ordered was out of stock, Fortunately, we could wait. Time wasn’t critical since he presentation would be virtual this year so, we could schedule it whenever they arrived.
I was very impressed with Yevonne. She walked me through the ordering process and was very helpful. I am also very happy with the paperweight. The only thing that I was not happy about was the shipping cost. I hope when I order several that the cost isn't as high per paperweight.
Hello, Thank you for your review! The shipping rates are supplied directly from UPS and USPS based on the weight of your order and the destination zip code. Thanks for your order and we're happy that you're pleased with our customer service and the paperweight.
Awesome! Easy to order, arrived exactly when scheduled. All were correct and beautiful!
Your company produced a quality product. With the gold letter on the black marble base, the paperweights were outstanding. Company produced in excellent time. Products arrived safely and in a timely manner.
It came just as I designed it. I needed it quickly too for a celebration we are having next week.
AS A RETURN CUSTOMER... IT WAS VERY EASY TO PLACE ORDER AND RECEIVED IT WHEN THEY SAID I WOULD GET IT.
This is the fourth time I have used Paperweight Country for graduation gifts. The service has always been excellent and the products I received (engraved crystal paperweights) all turned out well. They are unique personal gifts - I will definitely be ordering from Paperweight Country in the future.
I have used Paperweight Country 3 times now for awards for my team. Great service and quality products.
I ordered a personalized diamond paperweight for my parents 60th wedding anniversary. I cannot wait to make the presentation. It is absolutely beautiful. It was extremely easy to work with customer service on the artwork. It arrived in a timely manner. I am very pleased. I wholeheartedly recommend Paperweight Country!
Bought these to give as gifts to our outgoing board members. The paperweights arrived on time and far exceeded my expectations. They are great! Amazing Service. Thank you so much.
Michele was great to work with. Very helpful in getting order to me on time.
Great product delivered on time, at the right price, error-free! Thanks!
26 reviews matching