The status stay the same after days
The status stay the same after days, they don't answer you with email I'm waiting after my package AM096507295CN
About Parcel Monitor
Data updated- Website
- parcelmonitor.com
- Category
- Electronics & Technology
- Location
- Singapore
- Status
- Unclaimed
- Last 12 months
- 10 reviews
- Replies to negative
- 16% (11/69)
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About this business
Millions of consumers rely on Parcel Monitor's free parcel tracking to monitor the status of their parcels across more than 1,000 carriers globally on a single platform.
Written by the business, not verified by us.Is Parcel Monitor legit?
Parcel Monitor (parcelmonitor.com) has a 1.6 out of 5 rating on OK.one, based on 82 user reviews collected here. It is listed under Electronics & Technology and its reputation is poor. 79% of reviews are 1 star, a relatively high share; The business has replied to 16% of negative reviews; 10 of them were added in the last 12 months. Last updated 2026-10-24.
What people say
USELESS
Tracking is INACCURATE and even if you sign up for updates you DO NOT get any! But you do get your email sold to spammers. Parcel Monitor DOES NOT MONITOR! It does NOT RETAIN TRACKING NUMBERS OR DELIVERY INFO SO EVERY TIME YOU LOG IN YOU MUST MEMORIZE AND HAVE THE TRACKING NUMBER?!?! It also may inform you that your package was delivered ONE TO TWO DAYS LATER! USELESS COMPANY
Reply from Parcel Monitor2023-09-19
Hey TC, we're sorry to hear of your experience. We at Parcel Monitor take our users' privacy seriously and adhere to personal data regulations in processing all personal information. If there are any concerns about your personal data, please reach out to us via our website. Regarding the tracking experience, we would love to find out more about the issue you faced. Would you be able to provide us with your tracking number so that we can further investigate?
When I track my parcel it shows…
When I track my parcel it shows delivered but I don’t receive anything or code number now from where I can receive my package
My tracking hasn't updated in 11 days
My tracking hasn't updated in 11 days. i assume from the other reviews i am not receiving my parcel. Dreadful tracking service!
Scam
Scam, information takes ages to load, that's impossible with 300 Mbps, and then the site comes up with some nonsense info to make you give them more and more info. AVOID.
no results, just ads.
just a fake website that keeps you waiting while showing you ads.
Not as advertised
Be aware if you try this service, 1) it is not free, they will ask for your payment source and charge you and 2) It doesn't really track your package. Just stick with the tracking offered by the delivery service you are using, UPS in my case, and call it a day.
Reply from Parcel Monitor2023-09-19
Hey Kait, we're sorry to hear of your experience. Parcel Monitor is a completely free tracking service for consumers, and we will never ask for your payment information. Do ensure that you are tracking on our official website www.parcelmonitor.com
Stole my parcel 100% DONT ever use them…
Stole my parcel 100% DONT ever use them they a fraud company who scam you I paid £140 for a iPhone and somehow says parcel not found then said deliverd to who I don’t know but it certainly wasn’t me so I’ll be contacting them and the police and international fraud inquiries as this is a joke
Eight minutes in and the swirly is…
Eight minutes in and the swirly is still swirling. Utterly useless.
Fake info all around
Scam website
When you input a tracking number, it takes you to a loading page where it starts saying things like "Finding your carrier", "locating your parcel", "getting latest information"... all the steps that look like they are actually doing something and bring your hopes up. Then "Parcel not found". Wow, it takes 1 minutes and so many steps to find out. Thanks to it! PS. Sarcasm apart, those "loading status" are just fake and I have no idea why they did it.
Garbage website
Garbage website. Doesn’t even track your package just another bs company
SCAMMERS AND THIEVES
IT HAS BEEN 1 WEEK SINCE THEY PUT MY PARCEL ON THE SO CALLED TRUCK .02 MAY 2022 Proceeding to carrier facility 3:39 PM Parcel data submitted to carrier 3:37 PM. IT DON`T TAKE 1 WEEK TO ARRIVE AT THE CARRIER FACILITY. OR T O UPDATE THE SITE. N THEY NEVER ANSWER THEIR PHONES ALWAYS SAY AFTER HOURS ATTENDANT. THEY NEED TO FIX A LL PROBLEMS . I BELIVE THEY ARE SCAMMERS N THIEVES.
well i tried to contact parcel monitor…
well i tried to contact parcel monitor and could not , so that is a low mark on there customer service for a start , and an item i purchased that is being tracked by them fails to update and been a few months now
If I could leave 0 stars I would
If I could leave 0 stars I would. This site is nothing but an advertisement site. There is no tracking info on a package that is in transit. Waste of time
Parcel Monitor tracking a complete failure
For days now Parcel Monitor has been unable to mate my tracking numbers with any carrier. It doesn't matter whether its Ali Express, FedEx, UPS, USPS, etc. All come up orange even after repeated attempts and manually providing the carrier. Has become completely useless. Regional carrier OnTrac D10012648090940, D10012644842163 UPS 1Z05R66EYW26444954 Cainiao 4209810292612927005455000235057867, 4209810292748927005455000232098357 Cainiao/China EMS LY854755050CN Fedex 283034873052 Some are due midweek, some have been in the pipeline for a while. Later: I finally had a chance to play. I always enter your site at /track-it-online. If I feed numbers there, they come up orange. If I feed them individually on your main page, they appear as they should on the /track-it-online page. It's too soon to know if they properly update. This is just a workaround and a bit of a PITA. I hope you find the problem. Nope, still failing. It took 4 arbitrary numbers then the rest went orange.
Reply from Parcel Monitor2021-09-01
Hi Dale, sorry to hear about your experience. Could you provide us with the tracking number(s) that didn't work for you? Would love to find out more about the issue and improve the tracking experience for you and other users. - Parcel Monitor
Total scam
Total scam, item due from China, paid through Paypal so all my address details are there (no issues with anything else I've ever bought). Tracked the parcel all the way to the UK, only to find it was delivered to a different city!!! Edit to reply, you really need to learn customer service and not put the same generic reply to all customers. I have contacted them and they directed me to yourselves, and yet another suprise more generic responses pop up after every question
Reply from Parcel Monitor2021-08-26
Hi Simon, we understand it must be frustrating for you. To explain a bit further about how Parcel Monitor works, we are not a shipping company - we retrieve the latest shipment updates directly from logistics carriers based on your tracking ID. If you did not manage to find your parcel on Parcel Monitor, it is likely that the shipping company has yet to update on their end as well. For missing parcels, it'll be best to contact to the courier company directly. Hope this helps!
Ordered 2 items from China
Ordered 2 items from China. Supposedly monitored parcels with regular updates saying where it Supposedly was the it said arrived at Royal mail in Bellshill and they had tried to deliver them. When I contacted royal mail they hadn't a clue about any parcels. Definitely a scam will be reporting to the fraud squad.
Reply from Parcel Monitor2021-08-17
Hey Jackie, we understand it must be frustrating for you (we’ve been there as well). To explain a bit further about how Parcel Monitor works, we retrieve the latest shipment updates directly from logistics carriers based on your tracking ID. If you did not manage to find your parcel on Parcel Monitor, it is likely that the shipping company has yet to update on their end as well. For missing parcels, it'll be best to contact to the courier company directly. Hope this helps!
According to the records my parcel is…
According to the records my parcel is delivered. Not to me and not the address supplied by me.
Reply from Parcel Monitor2021-08-17
Hi Adriaan, I'm sorry to hear about your experience. To explain a bit further about how Parcel Monitor works, we retrieve the latest shipment updates directly from logistics carriers based on your tracking ID. If you did not manage to find your parcel on Parcel Monitor, it is likely that the shipping company has yet to update on their end as well. For more details relating to delivery issues, it'll be best to check in with your courier or merchant. Hope this helps!
1 so far
1 so far. The tracking seemed great but today it states my parcel is delivered but it was not! I tried the tracking number on other sites but it is not found so I don’t even know who the carrier is. And the parcel monitor website has no way to contact them for more info. Is this a scam??? My tracking number is 303775092379.
Reply from Parcel Monitor2021-08-17
Hey Olivia, sorry to hear about your experience. To explain a bit further about how Parcel Monitor works, we retrieve the latest shipment updates directly from logistics carriers based on your tracking ID. For more details relating to your shipment, particularly if you would like to confirm which carrier made the delivery, it'll be best to check in with the merchant directly. Hope this helps!
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