Millions of consumers rely on Parcel Monitor's free parcel tracking to monitor the status of their parcels across more than 1,000 carriers globally on a single platform.
Written by the business, not verified by us.Parcel Monitor (parcelmonitor.com) has a 1.6 out of 5 rating on OK.one, based on 82 user reviews collected here. It is listed under Electronics & Technology and its reputation is poor. 79% of reviews are 1 star, a relatively high share; The business has replied to 16% of negative reviews; 10 of them were added in the last 12 months. Last updated 2026-10-24.
Been over 30 days and I can't get a update. Last time I saw an update was in April, it's now almost June!!! And why can't I find an email address to contact this company?? I'm starting to feel like this is a scam!!
I know exactly where my parcel is 😀💯👍
Thank you for the positive review Kenny! Glad that you found Parcel Monitor's tracking service useful. :)
My parcels have NOT BEEN DELIVERED #463588 yet your email says Delivered. To whom & Where was it delivered to I have made an official complaint to Fraud Australia Find my 3 Parcels ASAP I hope it never happens to anyone else 3 months of After Ship f***ing me around now your Company
I have not received my order yet and it’s been a month. It was originally coming from China and I went and tracked and it said it was here in my home Town at the sorting facility then next day said delivered. However it was not and I have not idea whom To contact?
Great tracking experience - they sent me email updates about my parcel any time there are any changes.
Thank you for the positive review Joey! Glad that you found Parcel Monitor's tracking service useful. :)
Great service, by now I use it for any shipment, avoiding the loss of time on the official sites as each shipment is saved and you just need to refresh the page to get the information about the packages in real time. It may happen that it can't find the courier automatically (especially with those less known), in this case just search manually: it's all very easy and fast. In conclusion I'm very satisfied, especially because it's free :)
Thank you for the positive review Albe! Glad that you found Parcel Monitor's tracking service useful. We are currently working on further improvements to the site and hope it'll make your experience an even better one in the future. :)
I am trying to track my parcel all it gives it was scanned over a week ago no other update cant seam to find any contact details to message them
Package shows delivered yesterday however it was not! Spending my day now trying to find where my package REALLY is expecially after it now has all bit ruined my anniversary
I tried parcel monitor spas I was awaiting two parcels from China and wasn’t use who the courier was,. I input the details and it immediately picked up details of one parcel at a Royal Mail centre and I was most impressed. That was in the evening. When I came down next morning it was showing that the Peterborough sorting office(I live in Cambridgeshire) so I was delighted but within ten minutes it had updated to say the psrcel was due to be delivered to an address in Brazil. I didn’t know what to think. Fortunately an. Hour later Royal Mail came and delivered the parcel. I notice however that parcel monitor still shows it as being delivered to. Brazil. Very strange
Did and said what they would do. Most impressed with this company. Thank you Parcel Monitor Joanne McAree
Thank you for the kind words Joanne! Glad that you found Parcel Monitor's tracking service useful. Feel free to let us know if there's anything we can improve on to further enhance your tracking experience.
Never had a problem, it is my main source for tracking parcels
Great to hear that Matt, thank you for using Parcel Monitor's tracking service! Feel free to let us know if there's anything we can improve on to further enhance your tracking experience.
They're ok. The fact that you can't send a parcel to any address that has a 'special' character in the wording is a joke and that their character limit for address names is tiny is a major flaw that's easily fixed but their customer service don't care so...
Been sitting in China for 10 days LY533172466CN
My item is 20 minutes away from me (In Connecticut) and they said my item was in GEORGIA... How high is this website?
Sending a UK parcel from Bolton to Ilkeston, near Derby. For some reason when I enter the Parcelforce reference number, my parcel has apparently reached the delivery centre in ….. "Scott Depot, Putnam, West Virginia, United States Of America". Completely wrong and completely different to Parcelforce's own tracking, the Parcel Tracker app, the Parcel2Go app and the Parcels app., all of which show the correct details.
Hi Chris, sorry to hear that. Based on your tracking number, Parcel Monitor retrieves the latest shipment updates directly from logistics carriers so you shouldn't be seeing a different result from Parcel Force. Your feedback is important to us and we would love to find out more about the issue you faced. Would you be able to provide us with your tracking number so that we can further investigate?
Am trying to get through and speak to someone...status says they have package, but wrong address. Have waited 5 weeks. Just can’t get through to talk to someone
Hi Kristie, thank you for using Parcel Monitor to track your parcel. Based on your tracking number, Parcel Monitor retrieves the latest shipment updates directly from logistics carriers. We are not affiliated to the shipping company responsible for packing and shipping your parcels, and therefore have no control over the status of your parcel. Do check in directly with the shipping company, and feel free to leave a review of your shipping experience on www.parcelmonitor.com when you're done with tracking your parcel. Hope this clarifies!
It was used to be a good site that tracked parcels of all origins. Now, it only tracks those with free stat sharing. They nerfed their service. Still I'm gonna give it 4 stars for what they did for me.
Hi Ali, thank you for using Parcel Monitor's parcel tracking service! Since we launched Parcel Monitor in 2016, we have expanded our capabilities to allow consumers to track parcels from across 600+ carriers around the world. We have not imposed any limitations since then - hope this clarifies!
Nonsense website - keeps you holding 'finding your parcel', 'finding its location' 'preparing output' and so on and so on until eventually 'parcel not found'. Foolish
Hi there, I'm sorry to hear that. Based on your tracking number, Parcel Monitor retrieves the latest shipment updates directly from logistics carriers. If you did not manage to find your parcel on Parcel Monitor, it is likely that the shipping company has yet to update on their end as well. Nevertheless, we are working to improve the user experience on our website. We hope that you will have a better experience next time.
At first I thought it was great as I send parcels internationally and it's good to get detailed information on one site and it also stores the tracking numbers. However, it is not that accurate - the visual "tick" system was showing parcels as delivered/ i thought great! No need to think about that parcel now. But I soon realised that this wasn't always the case - it was delivered to the next postal depot in the receiving country not the customer's address. You need to look at your visual display - its not working properly. I have given 3 stars as I think it can be improved. I will not be signing up to anything looking at a recent review of selling off private information - illegal in EU
Hi Janet, thanks for the feedback! We are always looking for ways to improve and will look into how we can provide users with a better visualization of parcel tracking results. On your second point, we would like to clarify that we do not sell any personal or private information on our platform and comply with personal data regulations in the EU (i.e. GDPR). We only use the data as required for you to track your parcel(s) and to send email updates (if you have opted in).
A very good site you get real information about your item very well detailed and true. And they keep you informed at various stages if you sign up for updates. I found more about my parcels than the royal mail site.
Thank you for the positive review Julia! Glad that you found Parcel Monitor's tracking service useful.
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