For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Education & Training

PASS Program

60 reviews

4.760 reviews
Write a review

About PASS Program

Data updated
Website
pass-program.com
Category
Education & Training
Location
United States · Houston
Status
Unclaimed
Last 12 months
34 reviews
Replies to negative
75% (3/4)
Do you own PASS Program? Claim this profile for free and start replying to reviews.

Is PASS Program legit?

PASS Program (pass-program.com) has a 4.7 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Education & Training and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 75% of negative reviews; 34 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

M
Matthew Perez · 1 review · Experienced 2025-12-18 ·

Game Changing USMLE Course!

The PASS Program was a game changer for my USMLE Step 1 preparation. The structure, explanations, and high-yield pattern recognition helped me understand difficult concepts and build confidence. Thanks to this program, I was able to pass Step 1 successfully. A special thank you to Dr. Francis and Dr. Gaspar for the clear teaching, support, and motivation throughout the journey. I highly recommend PASS to anyone serious about passing Step 1!

c
claudia guevara · 1 review · Verified · Experienced 2025-11-12 ·

Amazing program

Amazing program, you get MORE than what you pay for! I highly recommend!

Reply from PASS Program2025-12-17

Thank you for your feedback!

P
Philanderratrn · 7 reviews · Verified · Experienced 2025-11-18 ·

Very Informative and Difficult!!!

Reply from PASS Program2025-12-17

Thank you for your feedback!

J
Janette Ramirez · 1 review · Verified · Experienced 2025-11-15 ·

Beyond teaching how to pass

I enjoyed every bit of the class more than I think is acceptable. More than teaching, Dr. Francis told us about his personal experiences, gave us advice, motivated us, and made us laugh! I came in there feeling like I wasn't smart enough but came out feeling empowered and worthy to enough to keep going! Shout-out to the OMM tutor who never made us feel bad for getting an answer wrong. He kindly helped us work through the answer without putting us down. I do have one feedback in regards to the OMT powerpoints. The powerpoint is emailed after the session is done. I understand that there are mostly drills on the slides that students shouldn't see beforehand since it defeats the purpose of the structure of the class. But that makes it harder to take notes on the slides that AREN'T the drill slides. As a result, when I am going back to study the slides there is key information that I wish I would've wrote down. For example, the reasoning behind a question or the mnemonics that students mentioned while online. I would appreciate a powerpoint before class without the drill slides and the complete powerpoint after class for completion. I am thankful for my hardships, the PASS program detour was beautiful. Thank you Dr. Francis and your entire team that makes it possible!

Reply from PASS Program2025-12-17

Thank you for the review, and we will keep your suggestion in mind! Good luck with everything!

M
Matthew D. · 1 review · Experienced 2025-11-10 ·

I had a fantastic experience with the…

I had a fantastic experience with the PASS Program. The instructors were incredibly supportive and knowledgeable, providing personalized guidance that made a real difference

Reply from PASS Program2025-12-17

Thank you for your feedback! Good luck with everything!

R
Ravneet Toor · 1 review · Verified · Experienced 2025-10-23 ·

The pass program was a till date the greatest learning experience …

The pass program was a good learning experience for me, Dr Francis changed my perspective about learning medicine in an entirely different way from understanding the basics to using that knowledge about normal to learn abnormal , truly enlightening for me to connect things I never knew I could relate before , so thankful for this opportunity to sit in classroom and learn from Dr Francis. 🙏

Reply from PASS Program2025-12-17

Thank you for your feedback!

M
Michael · 2 reviews · Verified · Experienced 2025-11-24 ·

Bank sided with me and refunded the full $2249.10. PASS Program lost the dispute (attempted to win, but lost). 1/5 stars.

I filed a credit card dispute that was ruled in my favor: I received a full refund of $2249.10. Upon reviewing evidence from both parties, the bank issued me a total refund of $2,249.10, NOT EVEN PARTIALLY siding with the PASS Program! Note: banks can, and often do, issue partial refunds or nothing refunded at all. Purchase made: August 3rd Course start date: August 4th Claim opened (by myself): September 12th Claim successfully resolved (bank): November 25th The PASS Program attempted unsuccessfully to win this dispute. Based solely on my personal experience, I rate the PASS Program course a 1/5. I believe strongly that I found over 100 factual errors that undermined the quality and usefulness of the course. I emailed the program about specific errors, but they didn't acknowledge any errors I found. Sirolimus is NOT a tyrosine kinase inhibitor. I said sirolimus is an mTOR inhibitor. I also found wrong classification regarding the urease/oxidase/catalase algorithm that is important for you to know, but the PASS Program ignored this in my email too. I received no acknowledgement of any errors I caught, no apology, and no mass notification sent out to the class to correct their errors. If you don't believe the errors I caught, my review on Google includes a screenshot of their own public FaceBook page stating (incorrectly) that clostridium and listeria are gram-negative cocci. No, they're gram-positive rods! Would you trust someone who told you listeria is a gram-negative cocci? Also, I personally believed that the professor(s)' teaching times failed to reasonably approximate the advertised teaching times. I can objectively say that the professor was late to teaching on the majority of days. On Day #2 of the course, the Zoom host hadn't started the meeting yet. I called the office a few times, but nobody answered. I also emailed them. The following quote is from the PASS Program's email response at 6:29am (PST): "You aren't getting an answer because the office is still closed. Also, the class has not started yet. They are still finishing up Morning Questions. They should be starting shortly." No warning, no apology. Imagine waiting anxiously ~30 minutes on the second morning of class, not knowing why the host hasn't started the Zoom meeting or if maybe you're using the wrong Zoom link. It turns out he was teaching something else in a different Zoom room! Again, he was late many times. I have proof of this; the PASS Program can't deny the professor's late starts on most days. Furthermore, the PASS Program refused to ship me my books (I have proof via email), despite the physical books being advertised at the time of purchase. When I purchased the course on August 3rd, I received an automated welcome email (on August 3rd); this email included a statement that my books would be shipped within 48 hours. However, on August 4th, after I contacted the PASS Program regarding the shipment, I received an email that included the following: "To obtain a physical copy, you will have to purchase it separately." However, I was legally entitled to receive the books in the physical format. The bank sided in my favor, so you can interpret the bank's decision for yourself. In my opinion, banks don't easily refund $2249.10 to a customer, especially considering the gap between the course start date (August 4th) and dispute filing date (September 12th). The PASS Program submitted a lengthy response document with thousands of words and many pages of screenshots, but the bank didn't take their side at all. LEGAL DISCLAIMER: This review reflects solely my personal experience and honest opinion as a former customer of the PASS Program. Statements pertaining to the billing dispute and final resolution are objective and accurate, and pertain exclusively to my experience with the merchant. Potential consumers should conduct their own research and form their own conclusions about the program. EDIT on 12/17/2025 1 -- The program responded to my review, stating "[I] have repeatedly harassed [them] over the last 6 months and left all the negative reviews [I] could." This is a vague, unsupported claim. My review here is objectively backed. 2 -- The program's response includes the following: "I would address your points, but that was already discussed in the email..." No, the program didn't respond to the vast majority of issues I raised. Can the program please defend its mistakes? I found a handful of issues. I never received any specific response when I said sirolimus is an mTOR inhibitor, which contradicted their PowerPoint slides. 3 -- "our payment processor sided with us on that dispute, too." A payment processor CANNOT override or reverse an issuing bank’s final chargeback decision. The bank sided with me, not PASS; I won.

Reply from PASS Program2025-12-17

Michael, you have repeatedly harassed us over the last 6 months and left all the negative reviews you could. I would address your points, but that was already discussed in the email you CC'd random school admin, who had nothing to do with this and had never heard of you before. And just for the record, our payment processor sided with us on that dispute, too. So, if what you are saying is true, everybody got what they wanted, and we are even more confused as to why you are still harassing us. We wish you the best, regardless... take care!

T
Travis Kincaid · 5 reviews · Experienced 2025-10-05 ·

I joined the PASS Program

I joined the PASS Program, and it's been really helpful. The resources are easy to follow, and the support from the team makes learning much easier. It feels well-organized, and I've already seen some progress in my skills. Definitely worth checking out.

Reply from PASS Program2025-12-17

I am glad you enjoyed our program! Good luck with everything!

c
customer · 4 reviews · Verified · Experienced 2025-02-13 ·

This all want to pass the boards.All…

This is all what you want to pass the boards.It is all about Understanding not memorizing.

Reply from PASS Program2025-12-17

Thank you for your feedback!

J
Jazmin Candelario · 2 reviews · Experienced 2025-10-11 ·

My time at the PASS Program has been truly life-changing

My time at the PASS Program has been truly life-changing. Dr. Francis teaches medicine in a way that makes sense and reignited my love for the field of medicine at a time when I was beginning to lose hope in my own abilities. His method works — and if you’re open to his approach, you will succeed. The PASS staff and team are equally incredible. They are patient, encouraging, and genuinely believe in every student’s potential. The on-site drills were especially helpful, offering practical strategies to retain and apply medical concepts effectively. Beyond academics, the environment at PASS was a safe and supportive place to learn. The community of students here is one of the biggest reasons I chose to stay after the program. These are lifelong connections — people who understand your journey and help you grow, both academically and mentally. I can honestly say I wouldn’t have made it this far in my medical journey without the people and community at PASS. If you’re unsure whether this program is right for you, reach out to one of the PASS students — any of us would be happy to share our experiences and answer your questions.

Reply from PASS Program2025-12-17

Thank you for your feedback! Good luck with the rest of your journey!

J
James Aboagye · 1 review · Verified · Experienced 2025-08-16 ·

AMAZING PROGRAM

The overall experience has been great. The program really breaks down medicine in a way where you are able to organize and understand medicine differently. He empowers you and helps you believe in yourself, and your capability to know the medicine the correct way. The testimonials throughout the program also kept you motivated and remind yourself that you can do it and not to give up!!!

Reply from PASS Program2025-12-17

Thank you for your feedback! Glad you enjoyed the course!

F
Fabiola Pierre · 1 review · Verified · Experienced 2025-06-23 ·

The PASS Program is life changing

The PASS Program is life changing. You learn great strategies and learn how to organize the concepts you’ve learned in a way that is actually easier to retrieve. Everyone here believes in your success and are invested in your future. This program has shaped me in a way that attending medical school alone wouldn’t do.

Reply from PASS Program2025-12-17

Thank you for your feedback! Good luck with your journey!

I
Ivan · 1 review · Experienced 2025-08-08 ·

You have to trust the process to see results

This isn't a traditional board prep program. If you come expecting the same thing as other board prep courses, you may be in for a rude awakening. It's a boot camp for rewiring your brain to make connections and master the basics. You can read about patterns and algorithms all day but Dr. Francis and PASS will help you understand how it all comes together so you don't have to memorize a million details. Unlearning takes time so I wouldn't suggest to anybody to take their exam right after the program, but, because of this program, I was able to think and reason my way into passing STEP 1 and STEP 2. This program will give you the tools you need to succeed, but you have to trust the process.

Reply from PASS Program2025-12-17

Thank you for your feedback! We are glad you enjoyed the program!

A
Anonymous · 1 review · Verified · Experienced 2025-07-14 ·

Love

Dr. Francis is God sent. The best!

Reply from PASS Program2025-08-24

Thank you for your kind words and take care!

S
Sergei Takhtay · 1 review · Verified · Experienced 2025-06-26 ·

Live online PASS Program

Dr. Francis has a very engaging method of teaching that keeps you focused on the topic throughout the hours. Further more he helps his students organizetheir thoughts by breaking down the physiology of normal.

Reply from PASS Program2025-08-24

We are glad you enjoyed the program. Good luck with the rest of your journey!

J
Jeffrey Reyes Villa · 1 review · Verified · Experienced 2025-06-07 ·

I really like the Pass program as it makes learning fun interactive and easy

I really like the Pass program as it uses fundamentals to build on complex topics. The class really makes the information easy to understand and all the lectures are very interactive and fun! I really love learning from the PASS program professors.

Reply from PASS Program2025-08-24

We are happy to hear you found the program beneficial. Thanks for the review!

Y
Yolanda · 5 reviews · Verified · Experienced 2025-05-18 ·

Really enjoyed the great lectures and…

Really enjoyed the great lectures and learnt so much!!

Reply from PASS Program2025-08-24

Thank you for your review!

M
Minal Cheema · 1 review · Experienced 2025-03-05 ·

I would recommend PASS program in Person!

I think PASS program is a great environment, with supportive professors, tutors, staff, and fellow students as well as a good amount of resources with accessible formats. Dr. Francis teaches you how to restructure your learning and learn to organize information and answer questions in a stressful situation. This is especially valuable for Step 1, which is foundational for Step 2. Being in person makes all the difference and the support here is what makes it especially worth it!

Reply from PASS Program2025-08-24

We are glad to hear you enjoyed the program. Take care and good luck with everything!

A
Anon · 1 review · Verified · Experienced 2025-04-12 ·

Would not recommend

The lecturer went on multiple tangents every lecture. You are better off getting a tutor who will hold you accountable.

Reply from PASS Program2025-08-24

We are sorry you did not enjoy the program. We still wish you the best of luck moving forward!

J
JAIME ALBERTO VILLA · 1 review · Verified · Experienced 2025-04-07 ·

I like that the course is very personalized

I like that the course is very personalized. I love the morning questions seccions. On the other hand, I never recived my course book

Reply from PASS Program2025-08-24

Thank you for your honest review!