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Electronics & Technology

Patriot Mobile

202 reviews

4.6202 reviews
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About Patriot Mobile

Data updated
Website
patriotmobile.com
Category
Electronics & Technology
Location
United States · Grapevine
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
50% (6/12)
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Is Patriot Mobile legit?

Patriot Mobile (patriotmobile.com) has a 4.6 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. 88% of reviews are 4 stars or higher and 2% are 1 star; The business has replied to 50% of negative reviews. Last updated 2026-08-10.

What people say

即使对于非技术人员来说也非常简单

即使对于非技术人员来说也非常简单。 Patriot 客户服务告诉我从 Ve****n 切换了两部手机。无痛!我的计划的费用是另一个计划的一半,提供相同的服务,但有乐于助人、友好的代表!毫无疑问,立即切换!

D
Damion Lafortune · 1 review · Verified · Experienced 2026-07-29 ·

I could understand every word and we’re efficient

I see God doing amazing work within the company

Reply from Patriot Mobile2026-08-04

Thank you so much for your kind review! We are grateful for your encouragement and for recognizing our customer service team. At Patriot Mobile, we strive to treat every member with the love of Christ and to honor our Lord, Jesus Christ, in all we do. It means a lot that you value our support of our Veterans and our commitment to Christian conservative causes. Patriot Mobile Team

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Richard Weik · 2 reviews · Verified · Experienced 2026-07-29 ·

Always available and patient and I have…

Always available and patient and I have had no issues at all. Highly recommend them.

Reply from Patriot Mobile2026-08-06

Thank you for taking the time to share your experience. We are pleased to know your service has been consistent and that our team has provided friendly, responsive help whenever needed! Quick assistance with minimal wait time is a priority for us. We are grateful for your support as we continue to stand behind Christian conservative causes and values. Patriot Mobile Team

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Geoff · 7 reviews · Verified · Experienced 2026-07-29 ·

Great service

Reply from Patriot Mobile2026-08-07

Thank you so much for your 5-star review! We’re grateful to hear your overall service has been excellent! At Patriot Mobile, we work hard to provide reliable service while standing strong for Christian conservative values. Thank you for choosing us! Patriot Mobile Team

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Walz Farms · 1 review · Verified · Experienced 2026-07-29 ·

Great help

Great help Nice to have clearly speaking and English speaking people on the phone

Reply from Patriot Mobile2026-08-06

Thank you so much for sharing your experience! Every Patriot Mobile agent you speak with is based right here in the United States; we never use overseas call centers. Our team works hard to provide clear, friendly, and helpful service. We appreciate you standing with us as we seek to glorify God and defend the values this nation was founded on. Patriot Mobile Team

S
Susan Brintnall · 1 review · Verified · Experienced 2026-07-29 ·

Great people to work with.

Reply from Patriot Mobile2026-08-06

Thank you for your wonderful feedback! We are so glad to hear that everyone you spoke with was helpful and friendly. Providing attentive service is very important to us. Along with delivering a great experience, we are committed to supporting Christian conservative causes and values. We appreciate you choosing Patriot Mobile and look forward to continuing to serve you. Patriot Mobile Team

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Rebecca Neibauer · 2 reviews · Verified · Experienced 2026-07-29 ·

A Perfect score!

American voices answering the phone with Excellent customer service. We love you guys.

Reply from Patriot Mobile2026-08-06

Thank you for the awesome feedback! We're so glad our customer service team was exceptional. Every one of our U.S.-based agents is committed to helping members feel supported and heard. Knowing that you experienced that is encouraging. Thank you again! Patriot Mobile Team

T
Theresa · 5 reviews · Verified · Experienced 2026-07-29 ·

Aligned Values!

Reply from Patriot Mobile2026-08-07

We appreciate you sharing your experience! Upholding Christian values and delivering exceptional service rooted in conservative principles is at the core of Patriot Mobile’s mission. It’s a privilege to have earned your trust and support. Thank you again! Patriot Mobile Team

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Sharon Cumming · 1 review · Verified · Experienced 2026-07-29 ·

My phone service is wonderful!

My phone service is wonderful!! Knowing that Patriot shares my values makes this a perfect relationship. I love you guys!

Reply from Patriot Mobile2026-08-06

Thank you for choosing Patriot Mobile! We are committed to providing reliable coverage and respectful support from real Americans who truly care. We are grateful that you recognize our dedication to patriotic values and advancing Christian conservative causes. We look forward to continuing to serve you! Patriot Mobile Team

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Nick Brewer · 2 reviews · Verified · Experienced 2026-07-29 ·

The only thing is that the internet…

The only thing is that the internet could be better! After you use the the limit to the"unlimited" internet, it throttled way down, more than it did with att

Reply from Patriot Mobile2026-08-04

Thank you for your feedback. Our plans include unlimited talk, text, and data, but data speed may be reduced after the plan's high-speed limit is reached. We're happy to switch you to our America Network at no cost for a less intense throttle. Also, data plan upgrades are available if needed. Please call 972-PATRIOT (option 2) so we can review your account and help you! Patriot Mobile Team

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Lewis Brown · 1 review · Verified · Experienced 2026-07-27 ·

I don't like auto-pay

I don't like auto-pay. I have been hacked on a company site and they got my card. I'm considering dropping Patriot. Like what you support most of the time. Service is not always great.

Reply from Patriot Mobile2026-08-04

Thank you for your feedback. Shortly after Patriot Mobile was founded in 2014, we transitioned to AutoPay as our standard payment method to reduce billing issues and create a smoother experience for our members. While AutoPay cannot be disabled, we can adjust your due date to better fit your needs. You can also make early payments anytime through MyAccount. If you need any assistance, our friendly customer service team is always happy to help! Patriot Mobile Team

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Paul · 1 review · Verified · Experienced 2026-07-29 ·

Service works great every where I go…

Service works great every where I go from Texas to Nevada and everywhere in between. Even in California. Never an issue. Interfacing with company, billing everything great. Good company. Great ethics.

Reply from Patriot Mobile2026-08-07

Thank you for the positive review! It's wonderful to hear that your coverage across America has been excellent. We are also encouraged to know that your experience with Patriot Mobile's USA-based support has been flawless! We are grateful for your support as we continue to support Christian conservative causes and values. Patriot Mobile Team

C
Christian Pedersen · 2 reviews · Verified · Experienced 2026-07-29 ·

Terrible Communication

The phone I ordered was on back order, but wasn't told that or communicated with. I reached out to them and they told me it was on back order and but they wouldn't give me an ETA. I told them I needed the phone before I went out of town - no response. Then, UPS tried to deliver it while I was out of town. Just a complete disaster for me.

Reply from Patriot Mobile2026-08-04

Thank you for taking the time to share your feedback. We’re very sorry to hear about the challenges you experienced with your phone order and the lack of communication throughout the process. We understand how frustrating it must have been to be waiting for a device, especially with upcoming travel plans, and not have the information you needed. We apologize that we did not provide the level of communication and support you expected. Your feedback is important, and we’re sharing your concerns with the appropriate teams as we continue working to improve our ordering and communication processes. We appreciate you bringing this to our attention and giving us the opportunity to learn from your experience. Thank you for considering Patriot Mobile, and we hope to have the opportunity to provide a better experience in the future. Patriot Mobile Team

J
Johnny Urias · 5 reviews · Verified · Experienced 2026-07-29 ·

Outstanding service and mission

I love the service and the pillars they support, and they speak English.

Reply from Patriot Mobile2026-08-06

Thank you for sharing your experience! We’re grateful you recognize our commitment to Christian values and our focus on putting America first. It’s wonderful to hear you’re enjoying reliable cell coverage and clear communication with our English-speaking representatives. God bless! Patriot Mobile Team

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Kari Serrao · 1 review · Verified · Experienced 2026-07-29 ·

Exceptional customer service

Reply from Patriot Mobile2026-08-06

Thanks for the awesome review! We’re so glad you had a positive experience with our team. Helping you and showing that we truly care is what we strive for every day. It’s great to know that we came through. We’ll keep working hard to provide the same level of service every time. Patriot Mobile Team

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MS Teacher · 8 reviews · Experienced 2026-07-30 ·

Seems like a good company; difficult to transfer service

Pros: Price, US company and US-based customer service, cell reception (so far), customer service reps - when you can reach them - are polite, knowledgeable and professional. Cons: Activating/transferring service - I was misinformed about the activation process. Instead of being given the option to speak with a rep, I reached an automated message that told me to complete the activation process online. The online process had glitches, and I was initially unable to reach a person to assist. I finally connected with a person, who transferred me to the activation department. He was able to complete my transfer of service.

Reply from Patriot Mobile2026-08-04

Thank you for sharing your experience. We are grateful for your support and happy that our USA-based team was able to help. While the transition was not perfect, we are always working to improve. Your feedback means a lot as we continue supporting Christian conservative values and offering meaningful service. Patriot Mobile Team