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Animals & Pets

Pawp

64 reviews

4.864 reviews
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About Pawp

Data updated
Website
pawp.com
Category
Animals & Pets
Location
United States · New York
Status
Unclaimed
Last 12 months
64 reviews
Replies to negative
100% (4/4)
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Is Pawp legit?

Pawp (pawp.com) has a 4.8 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Animals & Pets and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

S
Shellie Snyder · 2 reviews · Verified · Experienced 2026-07-30 ·

The dr was very helpful and was kind…

The dr was very helpful and was kind and understanding

Reply from Pawp2026-07-30

The kindness clearly came through, and that matters just as much as the advice itself. Glad the doctor took good care of you both.

M
Marisa Morgan · 1 review · Verified · Experienced 2026-05-06 ·

My LVT Ann was absolutely amazing

My LVT Ann was absolutely amazing. She kept me calm offered amazing advice and seemed like she genuinely cared about my senior kitty

Reply from Pawp2026-07-31

Staying calm for a senior cat's care, offering guidance that actually helped, and making it feel personal, that's a rare combination. We'll make sure she knows this reached us.

c
customer · 3 reviews · Verified · Experienced 2026-07-28 ·

So far I find it great

So far I find it great. Highly recommend.

Reply from Pawp2026-07-29

Simple, but it says everything we need to hear. Appreciate you passing along the recommendation.

L
Lisa Henderson · 1 review · Verified · Experienced 2026-07-28 ·

They where able to set my mind at ease.

Reply from Pawp2026-07-29

A racing mind, a little reassurance, exactly what that chat was there for.

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lldsabrina · 3 reviews · Verified · Experienced 2026-05-21 ·

I would and do constantly recommend…

I would and do consistently recommend their services to everyone i know or who will listen. I personally don't know what I would do without them and will make sure that I never go without having them with me at all times as they have been there for me and my girls (1- Rottweiler/pit mix 1 1/2 years, my - Labrador/ boxer mix 9 months and our once feral siamese cat mb 2 1/2 years) They are the best

Reply from Pawp2026-07-29

A rottweiler mix, a lab/boxer mix, and a rescued feral siamese, three very different personalities under one roof, and you keep Pawp on call for all of them. That's the kind of loyalty we don't take lightly. Here's to many more years with your whole crew.

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Magen Majors · 1 review · Verified · Experienced 2026-07-27 ·

My first experience …

So nice to have an easy first option for veterinary care before needing to go to the vet.

Reply from Pawp2026-07-28

Having that easy first option matters, especially before a vet visit even enters the picture. Glad Pawp could be the simple starting point here.

D
Danielle Rowley · 1 review · Verified · Experienced 2026-02-17 ·

The vet was clear with their answers…

The vet was clear with their answers and gave me all the information I needed. Thank you!

Reply from Pawp2026-07-28

Clear answers and all the information you needed, that's the goal every time. Thank you for the kind words.

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Shane Suthers · 1 review · Verified · Experienced 2026-07-28 ·

The personal care and veterinary advice…

The personal care and veterinary advice over a chat was an incredible blessing.

Reply from Pawp2026-07-29

When something feels off with a pet, chat with an actual vet on the spot changes everything. Glad it landed that way for you.

M
Miranda C. · 1 review · Verified · Experienced 2026-07-26 ·

The veterinarians are amazing

The veterinarians are assisting and understanding. They have helped me immensely with all my concerns. Great experience with each one I have interacted with.

Reply from Pawp2026-07-29

Every concern met, every time, by someone who actually listens. That's not luck, that's a pattern. Thanks for giving each of them a shot.

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GALINDA · 8 reviews · Experienced 2026-07-21 ·

The app is relatively easy to use and…

The app is relatively easy to use and performed as advertised. There are obviously things it cannot do - like a needle biopsy - but the guidance we received was solid and there were no hiccups.

Reply from Pawp2026-07-27

Solid guidance, no hiccups, and an experience that matched expectations. That's exactly what we set out to deliver. Glad it worked well for you, and we appreciate you understanding what we can and can't do from a distance.

D
Dawn Kelley · 1 review · Verified · Experienced 2026-07-27 ·

She was very helpful

She was very helpful, although not being able to prescribe any medication isn't very helpful. All she could do was recommend me going to my regular vet.

Reply from Pawp2026-07-28

Glad she took good care of you both, even if a prescription wasn't on the table this time. Medication decisions do need to go through your regular vet, since Pawp's team handles guidance and triage rather than prescribing. Glad she pointed you in the right direction, and if anything about the visit still feels off, drop us a line at [email protected].

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Lois Pollard · 1 review · Verified · Experienced 2026-07-27 ·

Prescription visit with Dr Natalie was…

Prescription visit with Dr Natalie was perfect for my service dogs needs. Everything went very well and it was so easy to communicate with the doctor. Thank Paup for making my life easier!

Reply from Pawp2026-07-28

Dr. Natalie clearly knew exactly what your service dog needed, and hearing that the communication felt easy makes this one a joy to read. Glad Pawp could take a little weight off your plate.

G
Greg · 4 reviews · Verified · Experienced 2026-07-25 ·

Professional, efficient and friendly!

Super friendly, professional and efficient! I did this service as an add-on from Walmart+ and it's absolutely worth it- I am a high anxiety pet owner so being able to check things with someone at almost no cost is super comforting. Really helps me determine if I need to go to the vet or if I can just hang tight.

Reply from Pawp2026-07-27

High anxiety pet owner + a sick or uncertain pet = a stressful combo, and that's exactly the kind of situation we built Pawp for. So glad the Walmart+ add-on brought you here. Knowing you can get a real answer without the guesswork (or the copay) is the whole point.

D
Debby · 1 review · Verified · Experienced 2026-07-24 ·

Caring and detailed

Samantha was detail oriented and made quick recommendations. She was very empathetic.

Reply from Pawp2026-07-27

Samantha is exactly the kind of person you want in your corner when something feels off with your pet. Detail-oriented and fast with her thinking, but never rushed in her care. Really glad she came through for you.

M
Maricela Diaz · 1 review · Verified · Experienced 2026-07-24 ·

Excellent communication

Excellent communication! Relief to have easy help!

Reply from Pawp2026-07-27

Quick, easy access to real help, exactly when you need it. Glad the communication hit the mark!

L
Louis R Martin Jr. · 2 reviews · Verified · Experienced 2026-07-25 ·

We have a little jack cheese Shih Tzu…

We have a little jack cheese Shih Tzu mix little boy and he started to have these Weezy coughing episodes worse than he’s ever had them and it frightened us a bit the veterinary tech was knowledgeable. She was concerned she was appropriate and very, very kind and in good and patient with us and I appreciate it very much. She took a very, very heavy load off my mind. .

Reply from Pawp2026-07-27

Those wheezy episodes are genuinely scary, especially when they're worse than usual. Hearing that the weight lifted off your mind is exactly what we hope for. Your boy is lucky to have someone so attentive watching over him.

H
Hector Sustaita · 3 reviews · Verified · Experienced 2026-07-25 ·

Dr was very helpful

Dr was very helpful. She asked a lot of questions to make sure she was giving me the correct assessment. Would likely high use Pawp again as response time and appointment was instant.

Reply from Pawp2026-07-27

Instant access to a doctor who actually takes the time to ask the right questions, that's a combination worth coming back for. Glad the assessment hit the mark, and that the experience from start to finish felt seamless.

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Michael Munoz · 1 review · Verified · Experienced 2026-07-24 ·

Very helpful and patience Dr Mauricio

Reply from Pawp2026-07-27

Dr. Mauricio will love hearing this. Patience goes a long way when you're worried about your pet, and it sounds like he delivered exactly that.

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Sue York · 1 review · Verified · Experienced 2026-07-24 ·

The vet was very helpful and took the…

The vet was very helpful and took the time to hear my concerns. She checked out things with pictures and videos. She gave suggestions for treatment. I was very appreciative of her time and attention to my dog.

Reply from Pawp2026-07-27

Hearing that your dog got that kind of thorough, attentive care is exactly what we hope for every visit. Taking the time to really look things over, pictures and videos included, makes such a difference. Glad she could give you a clear path forward.

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Audrea Key · 1 review · Verified · Experienced 2026-07-23 ·

Pawp is the best

Pawp is the best. Saves you the trip of going to the actual vet office from the convenience of your home. The staff was great and very helpful.

Reply from Pawp2026-07-27

Getting answers without leaving home makes such a difference, and we love that came through in your experience. The staff will be glad to hear you felt well taken care of. Thanks for the kind words!