PC Protect (pcprotect.com) has a 4.5 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 45 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
S
Sarah Grage · 5 reviews · Experienced 2026-07-19 ·
★★★★★
Tried to make me pay for an included product already purchased stating it was an add-on
The protection and VPN work as they are suppose to, they do their job. But after 6 months suddenly my VPN would let me connect, saying I had to upgrade as it is an add-on. ?? Umm, no i purchased a 12 month subscription which included VPN but if I wanted the add-block that was an add on. I didn't purchased this.
I contacted there online support and went back and forth repeating myself and being told over and over again that no its an add on and purchased the add on. No, I sent them the invoice which I explained they should have all this information at their finger tips, also my subscription history and no add on purchased, nothing of the sort. Double checking their website and yes, confirming that VPN is indeed included in the 12 month subscription. They continued to tell me other wise until I advised them that anti virus companies are well known for these illegal tactics.
And surprisingly within moments i was advised they will reactivate my add on VPN ( which as per their website isn't an add on at all)
The only reason I'm with them, is because they are the only company that offer a VPN that will run on my old windows 7.1 computer, when it finally dies, and I upgrade I'll certainly be using another company
Reply from PC Protect2026-07-20
Hello Sarah,
We appreciate you taking the time to share your review with us. Your feedback is valuable, and we thank you for providing us with this information. We apologize for any issues you are experiencing.
Our team has reached out to you directly. Kindly check both your spam and inbox for confirmation.
Kind regards,
PCProtect Customer Care Team
P
Philip Himschoot · 2 reviews · Experienced 2026-06-12 ·
★★★★★
Clear and easy interface
Clear and easy interface. Very good protection of your PC.
Hello Customer,
We appreciate you taking the time to share your review with us. Your feedback is valuable, and we thank you for providing us with this information. We apologize for any technical issues you are experiencing.
Our team has reached out to you directly. Kindly check both your spam and inbox for confirmation.
Kind regards,
PCProtect Customer Care Team
I find this software to be extremely easy to use. Issues that were trouble some became very fixable once PC Protect was installed. I have no doubt that my home computer is well protected. I feel good about upgrading to a better version.
wj
I have been with PC Protect for a couple of years and they have kept my computer up and running smoothly. No problems at all...They are a fine company!! Today my old computer died yesterday so I have downloaded it on to my new one...
F
Francis Edward · 3 reviews · Verified · Experienced 2026-01-06 ·
J.A. · 4 reviews · Verified · Experienced 2025-12-10 ·
★★★★★
They promote protection
They promote, facilitate and enable.
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Paul · 3 reviews · Verified · Experienced 2025-12-09 ·
★★★★★
I am not Tech savvy and was worried…
I am not Tech savvy and was worried about protecting my information and using my computer for banking, buying and selling stuff. To be confident I needed to understand what I was getting to meet my needs. PC Protect is just that; clear and understandable with the protection that gives me confidence. Kia Ora.
Mike · 11 reviews · Verified · Experienced 2025-11-25 ·
★★★★★
PC Protect
Having being bombarded by a certain other security company. I tried to log on and find out more about what they were saying but was unable.
I checked my PC protect account and at first could not activate the protection I needed, so checked my account, knowing that I had paid for another year recently. Thinking that I had been scammed I reloaded the PC protect app and ran a complete scan. All seems well. We place our entire trust in these companies to do their job and I have a lot of faith in PC protect
