Wondershare PDFelement (pdf.wondershare.com) has a 4.3 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 82% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 100% of negative reviews; 101 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
d
david williams · 9 reviews · Experienced 2025-09-24 ·
★★★★★
Purchased the life time product after…
Purchased the life time product after testing it. I received Version 10. 2 weeks later I get messages that I have to upgrade to version 12 for the same price I just paid. It's a complete scam and I am demanding a refund.
Plus the AI sucks it's generally useless.
Reply from Wondershare PDFelement2025-09-25
Thank you for your feedback and we sincerely apologize for the frustration and misunderstanding caused by our recent communication regarding the upgrade to PEV12.
To clarify the situation and resolve this for you personally, we strongly encourage you to please contact our Support team directly at [https://support.wondershare.com/].
Our team will be able to immediately review your account details and clarify the upgrade policy that applies to your purchase. You can also review the full details of our PEV12 upgrade program here: [https://pdf.wondershare.com/upgrade-pdfelement12-with-discount.html].
We want to ensure this is resolved fairly and promptly. Please reach out to us so we can assist you further.
I have different writting apps on my ipad.PDF element was ok until few days ago.No tech support from them,no phone support no nothing.Not a good quality service offered for the money paid
Reply from Wondershare PDFelement2025-09-15
Thank you for reaching out to us, and please accept our sincerest apologies for the extremely frustrating experience you've had trying to get support for PDF Element on your iPad.
You are absolutely right to expect responsive and accessible customer service for a product you've paid for. We are very sorry that we have not met that expectation, leaving you feeling unsupported. This is not the standard we wish to uphold.
To ensure your issue is resolved directly and promptly, please kindly contact us via the in-app Feedback so that we can further check this issue for you.
Thank you for your valuable feedback. It helps us identify where we need to improve. We hope to have the opportunity to assist you properly and restore your faith in our product.
This program works just as good as Adobe Acrobat professional and it is much cheaper to buy a license where one does not have to pay a monthly fee. That is what I do.
Reply from Wondershare PDFelement2025-09-11
Thank you for your positive feedback! We're thrilled to hear Wonder Element Pro meets your expectations and offers great value compared to Adobe Acrobat.
D
Duncan Ross · 1 review · Experienced 2025-09-10 ·
★★★★★
Frustrating to Use
While functionally the product is ok, the fact that you have to sign into Wondershare with name and password every time you use it is so frustrating I would simply not recommend the software. Completely unnecessary and annoying as hell. Many other pdf programs that don't have the sign in frustration that operate just as well or better.
Reply from Wondershare PDFelement2025-09-10
Thank you for taking the time to leave your review. We sincerely appreciate your honesty about both the functional quality of our software and your frustration with the login requirement.
We understand that having to sign in repeatedly can feel inconvenient. The sign-in is in place to ensure that your license is validated securely and to enable seamless access to your synced preferences and cloud features across devices. However, we recognize that this experience hasn't met your expectations for ease of use.
Basically, you’ll only need an Internet connection for software activation the first time you open PDFelement desktop software. After that, you’ll be able to work offline with ease. You’ll also be asked to log in periodically to verify your credentials every 30 days if you haven't used PDFelement during this period.
We are constantly working to improve our security and user experience, and your feedback is invaluable for that process.
If you continue to experience issues staying signed in, please contact us via in-app Feedback, and we will be happy to assist you personally.
Thank you again for your candid feedback.
Easy to use and suggest to add a function "Batch Edit" which is more convenient when a brunch of documents need to edit in the same way.
Reply from Wondershare PDFelement2025-09-03
Thank you for your 5-star review and valuable suggestion! We appreciate your feedback and will consider adding a "Batch Edit" feature in future updates.
M
Max · 1 review · Verified · Experienced 2025-09-01 ·
★★★★★
Easy to use program & well supported
Reply from Wondershare PDFelement2025-09-03
Thank you for your positive feedback! We're thrilled to hear you find the program easy to use and well-supported. Enjoy using Wondershare!
seamless conversion of documents to pdf. Or Pdf to word. Editing pdf is a little cumbersome.
Reply from Wondershare PDFelement2025-09-04
We're glad to hear that you are satisfied with the product! We strive to provide high-quality products and excellent customer service.
If you have any further questions or need assistance with anything else, please don't hesitate to reach out. We value your satisfaction and look forward to serving you again in the future.
Have a nice day!
I've used Wondershare to author and edit PDFs for a couple of years now. The final product have become marketable manuscripts for my small publishing press. It's easy to use and very versatile. Highly recommended for professional editors and copywriters.
Reply from Wondershare PDFelement2025-09-02
Thank you for your positive feedback! We're thrilled to hear Wondershare has been helpful for your publishing press. Your recommendation means a lot!
Affordable and does everything you need a .pdf editor to do.
Reply from Wondershare PDFelement2025-09-02
Thank you for your positive feedback! We're thrilled to hear you're satisfied with PDFelement's affordability and functionality. Your support means a lot!
It's a great competitor to the widely used PDF reader and editor. It offers very nice free tools and reasonable prices for the remaining options.
Recommended for everyday usage.
Reply from Wondershare PDFelement2025-08-29
Thank you for your positive feedback! We're thrilled to hear you're enjoying our PDF editor and AI tools. Your recommendation means a lot to us!
Thank you for your positive feedback! We're glad PDFelement is helpful for teaching. If you need assistance, feel free to contact us with your order reference number.
