Great costumer service
Reply from Peaches Boutique2026-07-08
Thank you. We appreciate your business.
About Peaches Boutique
Data updated- Website
- peachesboutique.com
- Category
- Shopping & Fashion
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 200 reviews
- Replies to negative
- 73% (8/11)
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About this business
Peaches Boutique has been in Chicago for over 35 years helping people find their dream dress. We offer tons of Prom dresses that will fit your price range needs. We carry over 20,000 dresses during our peak season and feature reputable designers such as Sherri Hill, Mori Lee, Jovani and Ellie Wilde. We not only carry prom dresses but we also carry dresses that will be perfect for your Quinceanera, Sweet 16, Bat Mitzvah, Winter Formal, Homecoming, Wedding guest and many more. We have a 20,000-square-foot store that stocks over 20,000 dresses. That's right, you will not find anyone else out there that carries that much stock, especially an online retailer. We register all the dresses sold at Peaches and maintain our motto of not selling the same dress in the same color to the same event.We have nearly every prom dress in every size and color from every prominent dress designer. This is extremely important in the prom industry because it has such a short selling season. If you are in a pinch in March or April looking for the hottest-selling style, Peaches will have that gown for you because we order a huge quantity to begin with. No one wants to take a chance on ordering a dress and waiting 10 weeks to receive it! Most girls want to try their dress on and be able to take it home that same day to show off to their family and friends. At Peaches, that is exactly what you can do!Peaches is unique in that we dedicate 90% of our floor space to prom dresses. Many online stores only stock one-size samples and do not even have a brick-and-mortar, not PEACHES. We like to think of ourselves as a tremendous retail store that warehouses all styles, sizes, and colors. Whatever your event may be: Quinceneara, Sweet Sixteen, Pageant, Prom, Homecoming, Engagement, Wedding, and any other event, Peaches will have the dress of your dreams!While shopping for your perfect dress, our Peaches staff is fully trained to provide the best customer service imaginable. Our staff is fluent in Spanish and they will pamper you like a princess and make you look perfect from head to toe. At Peaches, the staff understands what styles are the most figure-flattering for your body. We carry gorgeous gowns in every size imaginable, from sizes 0-30 IN STOCK! Whether you are searching for a curve-hugging mermaid dress, an elegant A-line style, or a Cinderella-style ball gown, we'll find the perfect dress for you! We carry stunning shoes and every accessory imaginable (earrings, necklace sets, bracelets, tiaras, headbands, and much more!).We also provide alterations. The same day you purchase your dress, you can get pinned for alterations and not have to worry about finding a seamstress that you do not know and trust.Peaches knows how important prom night is for you and that is why we strive to maintain our motto of never selling the same dress in the same color to the same event.Check out our website to see the latest styles in dresses we have to offer. Thank you for choosing Peaches Boutique!#peachesboutique #prom #promdresses
Written by the business, not verified by us.Is Peaches Boutique legit?
Peaches Boutique (peachesboutique.com) has a 4.6 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 73% of negative reviews; Reviews mostly discuss Product, User experience, Quality. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly friendly and polite staff for being extremely helpful, welcoming, and accommodating throughout all the personal dress fitting sessions. People also highlight the huge selection of gorgeous formal dresses, outstanding product quality, and remarkably fast delivery times that consistently exceed customer expectations. Some reviewers were not happy with certain aspects, noting that a few items unfortunately arrived with unexpected flaws, surface damage, or missing accessories. Consumers also mentioned that specific sales consultants occasionally appeared distracted, slightly overwhelming, or not entirely present during their store visits.
Auto-generated from all reviews of this business. For reference only.What people say
The young lady by the name of Maria was…
The young lady by the name of Maria was extremely awesome. She brought a lot of dresses and styles to me. Gave me help when needed. She has great customer service values.
Reply from Peaches Boutique2026-06-30
Thank you for sharing your 5 Star experience. We appreciate your business.
Shayan AliPakistan · 2 reviews · Experienced 2026-06-30 ·
More improve our company 😉
Reply from Peaches Boutique2026-07-01
Please reach out to us at [email protected] for further assistance. Thank you.
it's so awesome..
so awesome... lots of choices of dresses and various colors. shipping prices are also affordable and even free for some choices.. THE BEST
Reply from Peaches Boutique2026-06-28
Thank you so much for your review!
PhantomIndia · 1 review · Experienced 2026-06-21 ·
Best I said best.....
Reply from Peaches Boutique2026-06-28
Thank you!
Completely Satisfied! Highly Recommend
I was desperately searching for the dress I purchased in my area and online. I finally found it on Peaches Boutique's website with exactly what I was looking for! Not only did they have it in stock, but it was also delivered in less than a week! I am overjoyed by my experience with Peaches and would highly recommend it to anyone looking for a formal dress!
Reply from Peaches Boutique2026-06-19
Thank you so much for giving us 5 stars.
Mostly happy, need more selection for quince accessories.
We worked with 2 different fitting girls and they were both wonderful. The dress is great...the ladies who help pin and the manager were all wonderful. Ultimately though we ended up with a dress that was slightly too short so we couldn't do the cupcake hoop and they didnt have an inbetween size. Also the extras , jewelry , shoes seem to be more geared to prom than quince and I was disappointed we had to go somewhere else for everything besides the dress. When we went to pick up dress after alteration, we had to go to a different location to try on because we still needed a hoop. It was obvious that we werent following the normal protocol even though I had called about it, I still read the irritation. But the sweet young lady who helped us had redeemimg qualities. And when I got the dress back from steaming it was missing a sequin in the front so I'll just have to cut off the matching one.... and it was sooooo wrinkled....it seemed like they put it in the bag before it had a chance to cool. Maybe they should have waited till I arrived to bag it up...? So now I had to invest in a professional steamer and will just steam it on location..it is a large dress and I likely would have wrinkled it anyway. My daughter is happy and you did bend over backward with the strap alteration, (though at first it seemed like they couldnt help, they ultimately found a solution) so overall happy. Thank you.
Reply from Peaches Boutique2026-06-03
Thank you for taking the time to share your experience. We appreciate your business.
The dress fit perfectly and was…
The dress fit perfectly and was beautiful
Reply from Peaches Boutique2026-06-01
Thank you for your feedback and your business.
Great service & a beautiful dress
Reply from Peaches Boutique2026-06-01
Thank you.
The prices and discounts were great!
Reply from Peaches Boutique2026-05-28
Thank you.
My daughter tried on tons of dresses…
My daughter tried on tons of dresses until she found “the one” and the girls helping her were phenomenal. The quality of my daughter’s dress is outstanding. My overall experience was great! All staff were very respectful, kind, and helpful.
Reply from Peaches Boutique2026-05-26
Thank you for your 5 star review. We appreciate your business.
One thing didn’t get fixed
Reply from Peaches Boutique2026-05-26
Please reach out at [email protected] for further assistance. We appreciate your business.
Absolutely gorgeous Jovani gown
Absolutely gorgeous gown! Arrived safely with no damage. It was exactly as described. I definitely recommend Peaches Boutique to anyone looking for a smooth and almost effortless transaction, fast shipping, and beyond immaculately built gown like the Jonvani gown we purchased. Thank you Peaches Boutique!!
Reply from Peaches Boutique2026-05-22
Thank you for taking the time to let us know. We appreciate your business.
Paulita J. ThompsonUnited States · 1 review · Experienced 2026-05-16 ·
The vibe guuuurl
The vibe guuuurl! If serious - everything was fine. Need only more options I guess
Reply from Peaches Boutique2026-05-19
Thank you.
Why I gave 3 stars instead of 5
I love the fact that Peaches 🍑 have a wide selection of dresses. You’re sure to come out with a dress sooner or later. But I was pretty nervous about receiving my daughter’s dress on time. I had to call them to see was the dress ready after alterations. Which was 7 weeks later. Also I was told that my daughters alterations would be a flat rate if $120. She only got the front of her dress hemmed. When I got to the counter the charged me an extra $40.
Reply from Peaches Boutique2026-05-18
Thank you for your business and the feedback. So sorry for any confusion.
Quincenera dress shopping
Going to the boutique for my daughter's first time there. She absolutely loved it. She said the workers were so friendly and personable. It did not feel overwhelming whatsoever and she found her dream dress for her quinceanera.
Reply from Peaches Boutique2026-05-18
Thank you for sharing your experience. We appreciate your business.
Peaches Boutique had an great selection…
Peaches Boutique had an great selection of gowns, shoes and accessories to make prom shopping a more easier experience for orom goers and parents.
Reply from Peaches Boutique2026-05-11
Thank you for your business and your feedback.
everything was pretty good
Reply from Peaches Boutique2026-05-11
Thank you.
Dress pickup after alterations was great
I came in to pick up my dress after alterations. The experience was great and the staff really seems to care about the little details.
Reply from Peaches Boutique2026-05-05
We appreciate your business and your feedback.
It's Too Much
The sales consultants are overwhelming. They don't really give you space and insist on going into the room with you vs your family member. They tell you to move away when you are there to help your child. The rule against taking photos is ridiculous. No one is trying to steal designs but having feedback from their friends is so important. The pricing is a little insane for prom dresses.
Reply from Peaches Boutique2026-05-05
We appreciate you taking the time to share your experience.
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