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Shopping & Fashion

Peak Footwear

102 reviews

4.3102 reviews
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About Peak Footwear

Data updated
Website
peak-footwear.com
Category
Shopping & Fashion
Location
United States · Wilmington
Status
Unclaimed
Last 12 months
102 reviews
Replies to negative
87% (13/15)
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Is Peak Footwear legit?

Peak Footwear (peak-footwear.com) has a 4.3 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 83% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 87% of negative reviews. Last updated 2026-08-10.

What people say

D
Danielle Santos · 9 reviews · Experienced 2026-07-02 ·

Very comfortable

I got my shoes and when I put them on, they felt so good on my feet. I walked around the house for a little while to break them in, and then I went outside and walking on the gravel and I could feel it under my feet. That's the only thing that I don't like about it. I'm gonna contact and see if they sell the soles, i thought I had seen where they were offering 3 sets of soles . I've been wearing them also daily. And let me tell you, my walking feels more balanced. I don't have a fear of falling. I feel more in control of my walking. They are very comfortable My kids tease me all the time about my shoes , calling them water shoes. They are a good pair of shoes. If you wanna feel like you're walking barefoot without getting your feet actually dirty, I would get a pair. They're very comfortable

Reply from Peak Footwear2026-07-20

Hi Danielle, Thank you so much for sharing your detailed experience! We’re thrilled to hear that your shoes felt comfortable from the moment you put them on and that wearing them daily has helped you feel more balanced and confident while walking. Knowing they’ve made a positive difference in your comfort and stability truly means a lot to us. We also appreciate your honest feedback about walking on gravel and uneven surfaces. The barefoot design is intended to provide a more natural ground feel, and we understand that this may take some getting used to or may not be ideal for every surface. Your comments are valuable, and we’ll be sure to share them with our team as we continue improving our products. Thank you again for your thoughtful review and for recommending Peak Footwear. We’re so glad you’re enjoying your shoes, and we appreciate your support! Warm regards, The Peak Footwear Team

J
Jewels Johnson · 3 reviews · Experienced 2026-07-15 ·

Peak Shoe Comparisons

I had questions about the comparison among a number of different styles of Peak's shoes. I corresponded with Nikko of its Customer Support Team via a number of emails. I appreciate Nikko's patience with all my questions. He answered them promptly making good suggestions so I have a better understanding of which shoes would be best for me. I wish all customer support team members in any company would be as thorough, knowledgeable and provide overall great support. Thank you, Nikko!

Reply from Peak Footwear2026-07-20

Hi Jewels, Thank you so much for your wonderful feedback! We’re delighted to hear that Nikko provided such thorough, patient, and knowledgeable support while helping you compare our different shoe styles. Taking the time to answer questions and ensure our customers find the best fit is exactly the level of service we strive to provide. We’ll be sure to share your kind words with Nikko—they’ll be greatly appreciated. Thank you for your trust, your support, and for choosing Peak Footwear! Warm regards, The Peak Footwear Team

B
Bess Herman · 1 review · Experienced 2026-07-13 ·

Received my shoes and were tight and quality looked like they were purchased at the dollar store

Received my shoes and were tight om my feet. I was also not happy with the quality. I emailed the company for return policy and the best way to return. Well, it is free to return for another size. But they are not interested in giving refunds. I was told I could receive a new pair or get a credit to purchase later but if I wanted a refund I would have to pay return shipping and to keep in mind that their address is Asia! So I would not recommend purchasing from this company.

Reply from Peak Footwear2026-07-20

Hi Bess, Thank you for taking the time to share your experience. We’re sorry to hear that the shoes did not meet your expectations in terms of fit and quality, and that you were disappointed with the return and refund process. We understand how frustrating it can be when a product isn’t the right fit, especially if the return options are not what you expected. Your feedback regarding our return policy and shipping process is important to us, and we’ll be sure to share it with the appropriate team as we continue looking for ways to improve the overall customer experience. We appreciate you giving Peak Footwear a try and thank you for your honest feedback. Warm regards, The Peak Footwear Team

P
Paula Awe · 7 reviews · Experienced 2026-07-12 ·

I had an issue with my order with a…

I had an issue with my order with a missing item and Edward was able to help me in a timely manner and with in a day problem solved and shoes arrived quickly. Thanks Edward

Reply from Peak Footwear2026-07-18

Hi Paula, Thank you so much for your kind feedback! We’re delighted to hear that Edward was able to quickly resolve the issue with your missing item and ensure your shoes arrived promptly. Providing timely and dependable customer service is something we take great pride in, and we’ll be sure to share your appreciation with Edward. Thank you for your support and for choosing Peak Footwear! Warm regards, The Peak Footwear Team

L
Lisa Dobbins · 1 review · Experienced 2026-07-15 ·

I love them!

I love them!! I have tight Achilles andmy feet and legs do not hurt like they used to.

Reply from Peak Footwear2026-07-17

Hi Lisa, Thank you so much for your wonderful feedback! We’re thrilled to hear that you love your shoes and that they’ve made such a positive difference in your comfort. Knowing that your feet and legs feel better while wearing them is incredibly rewarding to hear. We truly appreciate your support and hope you continue enjoying every comfortable step! Warm regards, The Peak Footwear Team

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'Drae · 7 reviews · Experienced 2026-07-14 ·

Great customer service !

There was a bit of issue with the size I ordered due to post surgery swelling. Lyza exhibited great customer service assistance in the return process vs new purchase option. Thanks again Lyza, I appreciate the prompt email responses.

Reply from Peak Footwear2026-07-17

Hi, Thank you so much for sharing your experience! We’re sorry to hear about the sizing issue, but we’re delighted that Lyza was able to provide prompt, thoughtful support and help you explore the best solution for your situation. We’ll be sure to share your kind words with her—she’ll be thrilled to know she made a positive difference. Thank you for your patience, your trust, and for choosing Peak Footwear. We wish you a smooth and speedy recovery! Warm regards, The Peak Footwear Team

L
L.G. · 2 reviews · Experienced 2026-07-15 ·

Although these shoes are Great

Although these shoes are Great. I do think that your tracking and information after the order leaves LOTS to be Desired. I ordered another 3 pair and I have no idea when they will arrive or any information on the order. The tracking app is an absolute Joke.

Reply from Peak Footwear2026-07-17

Hi, Thank you for your feedback and for your continued support. We’re delighted to hear that you think the shoes are great, and we truly appreciate you placing another order with us. We’re sorry to hear that the tracking experience has been frustrating. We understand how important it is to receive clear and timely shipping updates, and we appreciate you sharing your concerns. Feedback like yours helps us identify areas where we can improve our communication and tracking experience for our customers. Thank you again for your honesty and for giving us the opportunity to do better. We truly value your support and hope your new pairs arrive soon! Warm regards, The Peak Footwear Team

L
Linda L. · 2 reviews · Experienced 2026-07-05 ·

Happy Feet

Two pairs of shoes ordered and received within a week. Love wearing these shoes; they ease my neuropathy a lot without pain or discomfort. I've noticed balance improvement which has given me confidence in walking. My experience has been super!

Reply from Peak Footwear2026-07-17

Hi Linda, Thank you so much for sharing your wonderful experience! We’re thrilled to hear that your order arrived quickly and that you’re loving your new shoes. It’s especially rewarding to know they’ve been comfortable to wear and have helped improve your walking confidence. We truly appreciate your kind words and are so grateful for your support. Thank you for choosing Peak Footwear, and we hope you continue enjoying every comfortable step! Warm regards, The Peak Footwear Team

B
Barbara · 5 reviews · Experienced 2026-07-15 ·

I love not having sore feet at the end…

I love not having sore feet at the end of the day.

Reply from Peak Footwear2026-07-17

Hi Barbara, Thank you so much for your wonderful feedback! We're thrilled to hear that your feet feel great at the end of the day. Knowing that our shoes are helping keep you comfortable throughout your day is exactly what we strive for. We truly appreciate your support and hope you continue enjoying every comfortable step! Warm regards, The Peak Footwear Team

L
LINDA PAQUETTE · 19 reviews · Experienced 2026-07-15 ·

Love these shoes

These are the best shoes! They are very comfortable and I got several compliments on them!! I have even ordered another pair in white. Great value for the price!!!!

Reply from Peak Footwear2026-07-17

Hi Linda, Thank you so much for your amazing feedback! We're thrilled to hear that you love your shoes and find them so comfortable. It's wonderful to know you've received so many compliments—and even better that you've already ordered another pair in white! We're honored by your support and are delighted that you feel they're such a great value. Thank you for choosing Peak Footwear, and we hope you continue enjoying every comfortable step! Warm regards, The Peak Footwear Team

H
Hilda Mojica · 5 reviews · Experienced 2026-07-14 ·

I love the style the comfort the…

I love the style the comfort the support that he gives me in the price. Everyone questions me I tell them order it. It’s worth the price.

Reply from Peak Footwear2026-07-15

Hi Hilda, Thank you so much for your wonderful feedback! We’re thrilled to hear that you love the style, comfort, support, and value of your shoes. It means so much to us that you’re recommending Peak Footwear to others and sharing your positive experience. Your support and confidence in our products truly mean the world to us. Thank you for being part of the Peak Footwear family, and we hope you continue enjoying every comfortable step! Warm regards, The Peak Footwear Team

T
Tammy · 1 review · Experienced 2026-07-12 ·

Pink is not pink

I like the shoes well enough but the color is misrepresented in the product description as white and pink but it is actually an ugly tan color (and white). The picture in the description also shows pink and white. They are not pink and white in real life. Their solution to my problem was to give me 30% off my next order or to ship the tan color shoes back to China at my own expense. Unacceptable. I do not recommend this company. There are many competitors that are just as good out there and hopefully they have better customer service and more accurate descriptions of their product colors.

Reply from Peak Footwear2026-07-13

Hi Tammy, Thank you for taking the time to share your feedback. We’re sorry to hear that the color of the shoes did not match your expectations based on the product description and images. We understand how disappointing it can be when a product differs from what you anticipated. We also regret that the resolution offered did not meet your expectations. Your comments regarding product representation, return options, and overall customer experience are important to us and will be shared with the appropriate team as we continue working to improve our products and services. We appreciate your honest feedback and thank you for giving Peak Footwear a try. Warm regards, The Peak Footwear Team

K
Kimberly · 5 reviews · Experienced 2026-07-13 ·

Lyza great customer service!!!

Lyza was very helpful and help solve the issue fast! I really appreciate how kind she was! This is the second time I’ve ordered from them and I will keep ordering!

Reply from Peak Footwear2026-07-15

Hi Kimberly, Thank you so much for your wonderful feedback! We’re thrilled to hear that Lyza was able to resolve your issue quickly while providing such kind and helpful service. We’ll be sure to share your kind words with her—they’ll mean a lot! It’s especially rewarding to know this is your second order and that you plan to keep ordering from us. Thank you for your continued trust and support—we truly appreciate having you as part of the Peak Footwear family! Warm regards, The Peak Footwear Team

M
Martin P Lock · 9 reviews · Experienced 2026-06-29 ·

The fit is perfect for my large feet

The fit is perfect for my large feet. The wide toe box is great.

Reply from Peak Footwear2026-07-15

Hi Martin, Thank you so much for your wonderful feedback! We're thrilled to hear that the fit is perfect for your feet and that you're enjoying the roomy wide toe box. Providing comfort and a natural fit is one of our top priorities, so it's great to know your shoes are meeting your expectations. We truly appreciate your support and hope you continue enjoying every comfortable step! Warm regards, The Peak Footwear Team

P
Pauletta McIntosh · 2 reviews · Experienced 2026-07-13 ·

Appreciation:

I would like to say you support team has been wonderful in correcting my order. Clearly it was my accident that caused the mishap but you very quickly solved the issue. Thank you very much for your quick and efficient response.

Reply from Peak Footwear2026-07-15

Hi Pauletta, Thank you so much for your kind words! We’re delighted to hear that our support team was able to quickly and efficiently help correct your order. We understand that mistakes can happen, and we’re always happy to assist whenever we can. Your appreciation means a great deal to us, and we truly value your support. Thank you for choosing Peak Footwear! Warm regards, The Peak Footwear Team

T
Tom Shiber · 7 reviews · Experienced 2025-09-09 ·

The company is a scam'

The company is a scam'. We have sent this info many times. Do not deal with them.If you have similar issues report them to BBB and Amazon. They will do absolutely nothing to help the situation. Hopefully a class action suit can be started to put these scumbags out of business with Amazon etc. I am contacting my attorney to see what other options we have.

Reply from Peak Footwear2026-07-13

Hi Tom, Thank you for taking the time to share your feedback. We’re sincerely sorry to hear that you’re feeling this frustrated and that your experience has not met your expectations. We understand your concerns regarding your order and the resolution process, and we regret that you feel your previous communications have not addressed the issue to your satisfaction. We take all customer concerns seriously and would appreciate the opportunity to review your case once more. Please contact our customer support team at [email protected] with your order details or previous correspondence so we can investigate your situation further. We value your feedback and remain committed to working toward a fair resolution whenever possible. Warm regards, The Peak Footwear Team

S
Swi · 1 review · Experienced 2026-07-09 ·

They are just ok

They are just ok. Bought 2 pairs and might try n return the pair I haven't worn 🤷🏼‍♀️

Reply from Peak Footwear2026-07-11

Hi Swi, Thank you for taking the time to share your feedback. We appreciate you giving our shoes a try, and we're sorry to hear they didn't fully meet your expectations. If you're considering returning the unworn pair, our customer support team would be happy to assist you and answer any questions about the return process. Your feedback is valuable to us as we continue working to improve our products and customer experience. Thank you again for your honest review. Warm regards, The Peak Footwear Team

G
Gloria Gaines · 5 reviews · Experienced 2026-06-28 ·

I was extremely impressed and surprised…

I was extremely impressed and surprised with how my feet felt when I slipped these shoes on! They have become my favorite shoes to wear now. I made the mistake of sharing my black pair with my niece 😕 So I had to order another pair. I am tempted to purchase two more, but not sure what color I want.

Reply from Peak Footwear2026-07-09

Hi Gloria, Thank you so much for your wonderful feedback! We’re thrilled to hear that your shoes became your favorite from the moment you slipped them on. It’s always rewarding to know they’re providing the comfort you were looking for. We had to smile when you mentioned sharing your black pair with your niece—that’s a true compliment! 😊 We’re so glad you enjoyed them enough to order another pair, and we hope you have fun choosing your next color. Thank you for your continued support and for being part of the Peak Footwear family! Warm regards, The Peak Footwear Team

B
Bauer · 3 reviews · Experienced 2026-07-08 ·

Cleaning instructions

My question was answered in a timely manner and was very helpful.

Reply from Peak Footwear2026-07-09

Hi Bauer, Thank you for your kind feedback! We’re so glad to hear that your question was answered promptly and that you found our response helpful. Providing timely and reliable customer support is always our priority. We truly appreciate your support and thank you for choosing Peak Footwear! Warm regards, The Peak Footwear Team

V
Valerie Whitney · 1 review · Experienced 2026-06-08 ·

I am 75 years old and I have never had comfortable shoes

I am 75 years old and I have never enjoyed a pair of shoes so much. I tried many different types of shoes and I was already uncomfortable. I have a bunion and my barefoot shoes do not irate it at all. My toes would cramp in regular shoes and now I can wiggle my toes and they don’t cramp. In addition, I do not trip or stumble like I did before. Am so glad I finally decided to give these shoes a try. Best decision.

Reply from Peak Footwear2026-07-11

Hi Valerie, Thank you so much for sharing your wonderful experience with us! We’re truly delighted to hear that your Peak Footwear has made such a positive difference in your comfort. It’s especially rewarding to know that your bunion feels more comfortable, your toes have the freedom they need, and that you’re feeling more confident with every step. Hearing that these are the most enjoyable shoes you’ve ever worn and that trying them was one of your best decisions truly means the world to us. Thank you for your trust, your kind words, and for being a valued member of the Peak Footwear family. We wish you many more comfortable and happy walks ahead! Warm regards, The Peak Footwear Team