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Business Services

Peli UK

61 reviews

4.761 reviews
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About Peli UK

Data updated
Website
peliproducts.co.uk
Category
Business Services
Location
United States · Glossop
Status
Unclaimed
Last 12 months
32 reviews
Replies to negative
100% (3/3)
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Is Peli UK legit?

Peli UK (peliproducts.co.uk) has a 4.7 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 32 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

M
Martial Canterel · 2 reviews · Verified · Experienced 2025-01-27 ·

Quick shipping during an emergency

Reply from Peli UK2025-04-24

Thank you for taking the time to review- glad to see your order arrived promptly.

D
David · 5 reviews · Verified · Experienced 2025-01-02 ·

Quick fast delivery of a great product

Quick fast delivery of a great product. My rifles were well protected and arrived safely.

Reply from Peli UK2025-04-24

Great to hear David, get in touch if you need any further help!

M
Mr Jackson. Lewis · 8 reviews · Verified · Experienced 2025-01-02 ·

Love it.

The case came well packaged and on time. Love the colour and quality can’t wait use.

Reply from Peli UK2025-04-24

Thanks for taking the time to review!

L
Lydia Thorne · 2 reviews · Experienced 2024-12-28 ·

Swiftly dispatched and it is a quality…

Swiftly dispatched and it is a quality product but it is expensive for what it is.

Reply from Peli UK2025-04-08

Hi Lydia, Unfortunately, being a Peli Products distributor we have little control over pricing, however the cases are priced as a one-time purchase, equipped with a lifetime guarantee. These cases are designed to last a lifetime, hence the higher price range in comparison to competitors. If you have any further questions regarding pricing/products/lifetime guarantees, feel free to get in touch!

A
Andy · 3 reviews · Verified · Experienced 2024-11-25 ·

Excellent products

Excellent products, excellent service and always proactive communication. I'm never left using about my order,

Reply from Peli UK2025-04-07

We'll be sure to feed this back to our great customer service team, thanks Andy!

M
Mark Jones · 9 reviews · Experienced 2024-12-07 ·

Fit for purpose ++

Trusted products that I’ve relied upon for decades now, torches and cases. Tough and dependable. Speedy free delivery from Peli Uk.

Reply from Peli UK2025-04-07

Thanks for your loyalty over the years Mark. If you ever need a hand choosing future products don't hesitate to get in touch!

D
DanJ · 11 reviews · Verified · Experienced 2024-11-25 ·

All straightforward and easy

Reply from Peli UK2025-04-07

Thanks for taking the time to review!

E
Eliza Fletcher · 3 reviews · Experienced 2024-11-11 ·

Item arrived next day delivery

Item arrived next day delivery. But was the wrong colour.

Reply from Peli UK2024-11-25

Hi Eliza, We've checked our system and found no order placed by yourself recently. It's likely you've ordered from another Peli distributor and not Peli Products UK. We have requested further information in an attempt to locate the order but have had no response. We'd advise contacting the website you purchased from directly to help resolve this issue.

G
Gregg Bookham · 7 reviews · Verified · Experienced 2024-10-25 ·

Excellent Quality

Very solid and well made just as you would expect from Peli. Holds you cards and cash securely.

Reply from Peli UK2025-04-07

Thanks Gregg, do let us know if there's anything that would improve your experience/service/product from a 4 to 5 star!

T
Terry Duncalf · 3 reviews · Verified · Experienced 2024-10-25 ·

Peli inserts for a case

Ordered inserts for a case, everything fits perfectly and was delivered fast.

Reply from Peli UK2025-04-07

Thanks for the review Terry, glad we could help!

Y
Yvonne Clarke · 4 reviews · Experienced 2024-10-23 ·

Recently purchased a Pelican 1910 torch…

Recently purchased a Pelican 1910 torch and it doesn’t work already thinking this was a good make it’s going back

Reply from Peli UK2024-10-30

Hi Yvonne, It appears this review has been left on the wrong page. We are Peli Products (UK), Peli Products is the trading name in Europe of Pelican Products Inc of Torrance, California. We've checked our records and have no trace of a 1910 purchased by yourself. To assist you, we recommend contacting the retailer or website where the torch was purchased. They’ll be able to provide support, and you may also have warranty coverage through them.

F
Fred Williams · 1 review · Experienced 2024-10-14 ·

All is good

All is good, thank you!

P
Penelope Wood · 1 review · Experienced 2024-10-09 ·

Unauthorised marketing comms sent out…

Unauthorised marketing comms sent out to me - these reviews will be slanted in peli's favour so take them with a grain of salt

Reply from Peli UK2024-10-18

Hi Penelope, We’re disappointed to hear your comments. We take the authorisation of marketing communications seriously at Peli Products (UK) Ltd and, having checked our records, we have no record of your details on our data base, and therefore no emails sent from us. We did request your contact details to gain further insight but these have not been received. It is likely the communications may have been sent from one of the other Peli Case Distributors, and I can assure you it is not from Peli Products (UK) Ltd. Regarding our reviews, the majority are 'verified' i.e. they have reviewed post-purchase based on their experience with us. We trust that this gives an accurate reflection of the products and service we provide. Feel free to forward the unauthorised comms to us and we can help clarify the situation further if required.

P
P. Paxton-Harris · 18 reviews · Verified · Experienced 2024-09-24 ·

Great product

Great product. Reasonably priced.

c
colin smith · 4 reviews · Verified · Experienced 2024-08-27 ·

this is not my first Peli micro case ,

this is not my first Peli micro case , I would like to have purchased a smaller case . but this was the smallest they make , i needed max protection ,as my pervious (non peli ) case was run over by a van . so i needed pro protection.

Reply from Peli UK2024-10-18

Great to hear Peli could offer you the protection you need! Thanks for taking the time to review Colin.

L
Liz · 3 reviews · Verified · Experienced 2024-08-28 ·

Ease of ordering

Ease of ordering, prompt delivery

Reply from Peli UK2024-10-18

Thanks Liz!

c
customer · 114 reviews · Verified · Experienced 2024-08-28 ·

Excellent

Excellent, professional service. Great quality products.

Reply from Peli UK2024-10-18

Thanks for taking the time to review!

P
Paul McArdle · 3 reviews · Verified · Experienced 2024-07-26 ·

Quality & Quick!

Reply from Peli UK2024-10-18

Great to hear Paul!

J
James · 2 reviews · Verified · Experienced 2024-07-29 ·

Excellent service from point of order…

Excellent service from point of order until it was delivered within 48 hours.

Reply from Peli UK2024-10-18

Thanks James, glad you received it all quickly!

K
Kieran · 14 reviews · Experienced 2024-07-07 ·

Great product and customer service

I've made a few orders with Peli now and I can't fault the product or the customer service. I've knocked off a star due to the issues with my last order though. The box arrived wrecked and had clearly been a poorly packaged and retaped return. Of course being an indestructible Pelicase it wasn't damaged, but on opening it was clearly a return as someone had marker pen-ed all over the foam. Peli apologised that the product should never have made it back into circulation like that and quickly offered me the option of a replacement or refund, however as they say, that kind of thing shouldn't happen. About to place an order for another one they are so good!

Reply from Peli UK2024-07-24

Thanks for taking the time to review Kieran. We appreciate you're feedback and can assure you this will be investigated. We're glad to see the team were able to quickly resolve the issue, and happy to hear you considering another Peli Case! Thanks again, The Peli Team!