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Business Services

Peli UK

61 reviews

4.761 reviews
Write a review

About Peli UK

Data updated
Website
peliproducts.co.uk
Category
Business Services
Location
United States · Glossop
Status
Unclaimed
Last 12 months
32 reviews
Replies to negative
100% (3/3)
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Is Peli UK legit?

Peli UK (peliproducts.co.uk) has a 4.7 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 32 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

D
Darryl Atherton · 2 reviews · Experienced 2026-06-08 ·

Peli create the best cases

Peli create the best cases, nothing truly extra needs saying, the quality of Peli cases speaks for itselfm

Reply from Peli UK2026-07-16

Thanks Darryl, glad we could help!

J
Jay · 1 review · Verified · Experienced 2026-05-28 ·

Great

Great service as always

Reply from Peli UK2026-07-16

Happy to hear you're please with the service Jay, if you need anything else don't hesitate to get in touch.

L
Lucas Davison · 4 reviews · Experienced 2026-06-09 ·

Very helpful

Unconventional review here. Had a dreadful experience with Peli in Europe. Its unclear who is actually supplying the products when making a purchase - and for me it was Europe peli, not uk peli (despite the names being the same). UK Peli ended up being incredibly helpful, and in the ended stepped in and sorted the issues, when really they had no obligation to do so. Credit to them, especially Gail. Moral of the story - ensure you're shopping / being supplied by Peli UK.

Reply from Peli UK2026-06-23

Hi Lucas, We're sorry to hear about the difficulties you've experienced but glad to hear our team was able to help resolve it! I've passed this positive feedback onto the team - thank you for your kind words.

C
CHRIS PRICE · 16 reviews · Verified · Experienced 2026-05-26 ·

Exceptional service

Exceptional service. Good communication all through the order process.

Reply from Peli UK2026-07-16

Thanks for taking the time to review Chris, we're glad we could help!

L
Lavinia · 3 reviews · Verified · Experienced 2026-04-28 ·

Quick easy fast delivery

Reply from Peli UK2026-07-16

Great to hear Lavinia!

A
Amarjit Singh Marva · 1 review · Verified · Experienced 2026-04-27 ·

Great product and service 10/10

Reply from Peli UK2026-07-16

Happy to hear Amarjit... If you need any further help just let us know!

D
Deborah Ewing · 6 reviews · Verified · Experienced 2026-04-29 ·

Strong, secure, good value

Reply from Peli UK2026-07-16

Thanks Deborah!

D
Dan Wilby · 3 reviews · Verified · Experienced 2026-04-27 ·

Great customer service!

Reply from Peli UK2026-07-16

Our team will appreciate this, Dan. I'll be sure to pass on your kind words.

A
Anthony Forrester · 1 review · Verified · Experienced 2026-03-26 ·

Speedy delivery and a great product.

Reply from Peli UK2026-04-13

Glad to hear you were happy with your experience Anthony!

M
Matt McLeary · 29 reviews · Verified · Experienced 2026-01-26 ·

Epic Service!

Replacement under warranty arrived next day - epic service - well done and keep it up!

Reply from Peli UK2026-04-13

Thanks Matt, our customer service team work extra hard to keep the wheels turning. I'll pass on the lovely feedback!

U
Ulysses C. · 1 review · Experienced 2026-02-06 ·

The quality is outstanding the latches…

The quality is outstanding the latches are solid the pressure relief valve works perfectly and the foam interior provides excellent cushioning

Reply from Peli UK2026-04-13

Thanks for taking the time to review! We're happy to hear you're pleased with the quality of your case.

C
Chris McCluskie · 1 review · Experienced 2026-02-20 ·

Unbelievably great service

Unbelievably great service. My PeliCase handle got broken by baggage handlers at an airport so I contacted Peli UK. Sent them a couple of photos, copy of my receipt (11 years old) and three days later I have a replacement handle. I can't thank the Peli team enough.

Reply from Peli UK2026-04-13

Great to hear Chris! We aim to honour the Lifetime Guarantee where possible, so we're pleased to hear you were able to get the case fixed and in working order.

J
Joshua Dunsire · 63 reviews · Experienced 2026-01-21 ·

Excellent service

Excellent service, I sent an email at night after business hours asking about stock and I received a reply the very first thing when they opened the next day from Deb, I ordered a peli case and it was delivered the next day (Today). Excellent speedy and helpful customer service and fast delivery. Genuinely couldn’t have done anything better because they did everything perfectly. Many thanks and highly recommended, if I need any more cases I will absolutely buy from you again.

Reply from Peli UK2026-04-13

Thanks Josh. We strive to respond in a timely manner so this feedback is great to hear!

C
Colin Carter · 16 reviews · Verified · Experienced 2026-01-01 ·

Peli make the best cases

Peli make the best cases, nothing really extra needs saying, the quality of Peli cases speaks for itself

Reply from Peli UK2026-04-13

Glad to hear you're pleased with your cases Colin! If you need anything else, do let us know.

C
Connor Attwood · 1 review · Experienced 2025-10-24 ·

5 Star Customer Service

Joanne Gill (Sales Co-ordinator) for Peli Products Ltd UK, went a step above customer service offering a 40discount on a case (1030) and inserts (Trekpak), I paid by a bank transfer directly to Peli Products Ltd bank account and gave me a Invoice alongisde. Case is high quality, lightweight and excellent for commuting travels by Train, Bus or flying. Peli Products Ltd is the GOLD STANDARD for cases in the entertainment industry from supplying roadie cases to general crew to supplying cases for sound engineers, lighting techs and various other technicians within the industry. The case is heavy duty meaning I can place my laptop inside, stand on the case and not have it damgaed in anyway. I ordered the Trekpak for more customisation options, case comes with a Card Holder pre-installed allowing you to have the ability of placing a business card or any other form of card within it. (I've not yet tested this). The card holder can be moved to the top of the case or to the side. I'm happy with not just Joanne Excellent customer service but the product itself I ordered: - Small Case to put batteries, other small things inside - Lid Organiser (was advised to buy Heavy Duty Velcro by Joanne)

Reply from Peli UK2026-04-13

Thanks for taking the time to review Connor. We're glad to hear Joanne was able to help you!

A
Anuj Paswan · 1 review · Experienced 2025-12-25 ·

A.k.p532

Very good Very good morning

F
Fazlullah Mohammed · 310 reviews · Experienced 2025-12-23 ·

Today wether is very good

R
Rokon Chy. · 4 reviews · Experienced 2025-11-05 ·

Your company is great

Reply from Peli UK2025-12-04

We appreciate that, thanks Rokon!

M
Mario Mooney · 7 reviews · Verified · Experienced 2025-10-27 ·

item arrived in good time

Reply from Peli UK2025-12-04

Glad to hear this Mario, we hope you're enjoying your Peli products.

R
Russell Hall · 6 reviews · Verified · Experienced 2025-10-28 ·

Does what it says on the tin

Reply from Peli UK2025-12-04

That’s what we like to hear! Peli gear is built to do exactly what it promises - thanks for the review.