Peli create the best cases
Peli create the best cases, nothing truly extra needs saying, the quality of Peli cases speaks for itselfm
Thanks Darryl, glad we could help!
Peli UK (peliproducts.co.uk) has a 4.7 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 32 of them were added in the last 12 months. Last updated 2026-08-10.
Peli create the best cases, nothing truly extra needs saying, the quality of Peli cases speaks for itselfm
Thanks Darryl, glad we could help!
Great service as always
Happy to hear you're please with the service Jay, if you need anything else don't hesitate to get in touch.
Unconventional review here. Had a dreadful experience with Peli in Europe. Its unclear who is actually supplying the products when making a purchase - and for me it was Europe peli, not uk peli (despite the names being the same). UK Peli ended up being incredibly helpful, and in the ended stepped in and sorted the issues, when really they had no obligation to do so. Credit to them, especially Gail. Moral of the story - ensure you're shopping / being supplied by Peli UK.
Hi Lucas, We're sorry to hear about the difficulties you've experienced but glad to hear our team was able to help resolve it! I've passed this positive feedback onto the team - thank you for your kind words.
Exceptional service. Good communication all through the order process.
Thanks for taking the time to review Chris, we're glad we could help!
Great to hear Lavinia!
Happy to hear Amarjit... If you need any further help just let us know!
Thanks Deborah!
Our team will appreciate this, Dan. I'll be sure to pass on your kind words.
Glad to hear you were happy with your experience Anthony!
Replacement under warranty arrived next day - epic service - well done and keep it up!
Thanks Matt, our customer service team work extra hard to keep the wheels turning. I'll pass on the lovely feedback!
The quality is outstanding the latches are solid the pressure relief valve works perfectly and the foam interior provides excellent cushioning
Thanks for taking the time to review! We're happy to hear you're pleased with the quality of your case.
Unbelievably great service. My PeliCase handle got broken by baggage handlers at an airport so I contacted Peli UK. Sent them a couple of photos, copy of my receipt (11 years old) and three days later I have a replacement handle. I can't thank the Peli team enough.
Great to hear Chris! We aim to honour the Lifetime Guarantee where possible, so we're pleased to hear you were able to get the case fixed and in working order.
Excellent service, I sent an email at night after business hours asking about stock and I received a reply the very first thing when they opened the next day from Deb, I ordered a peli case and it was delivered the next day (Today). Excellent speedy and helpful customer service and fast delivery. Genuinely couldn’t have done anything better because they did everything perfectly. Many thanks and highly recommended, if I need any more cases I will absolutely buy from you again.
Thanks Josh. We strive to respond in a timely manner so this feedback is great to hear!
Peli make the best cases, nothing really extra needs saying, the quality of Peli cases speaks for itself
Glad to hear you're pleased with your cases Colin! If you need anything else, do let us know.
Joanne Gill (Sales Co-ordinator) for Peli Products Ltd UK, went a step above customer service offering a 40discount on a case (1030) and inserts (Trekpak), I paid by a bank transfer directly to Peli Products Ltd bank account and gave me a Invoice alongisde. Case is high quality, lightweight and excellent for commuting travels by Train, Bus or flying. Peli Products Ltd is the GOLD STANDARD for cases in the entertainment industry from supplying roadie cases to general crew to supplying cases for sound engineers, lighting techs and various other technicians within the industry. The case is heavy duty meaning I can place my laptop inside, stand on the case and not have it damgaed in anyway. I ordered the Trekpak for more customisation options, case comes with a Card Holder pre-installed allowing you to have the ability of placing a business card or any other form of card within it. (I've not yet tested this). The card holder can be moved to the top of the case or to the side. I'm happy with not just Joanne Excellent customer service but the product itself I ordered: - Small Case to put batteries, other small things inside - Lid Organiser (was advised to buy Heavy Duty Velcro by Joanne)
Thanks for taking the time to review Connor. We're glad to hear Joanne was able to help you!
Very good Very good morning
We appreciate that, thanks Rokon!
Glad to hear this Mario, we hope you're enjoying your Peli products.
That’s what we like to hear! Peli gear is built to do exactly what it promises - thanks for the review.
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