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Sports

Persona

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201 reviews

4.5201 reviews
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About Persona

Data updated
Website
personanutrition.com
Category
Sports
Location
United States
Status
Unclaimed
Last 12 months
157 reviews
Replies to negative
100% (19/19)
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About this business

Persona is a personalized nutrition and wellness service that creates custom vitamin packs based on your unique lifestyle and health goals. Instead of one-size-fits-all supplements, we deliver daily vitamin packs designed to support your routine, diet, and priorities. Our process starts with an in-depth online assessment that looks at your habits, sleep, stress, fitness, and eating patterns. From there, we build a personalized vitamin program to help address potential nutrient gaps and support areas like energy, immunity, digestion, mood, and sleep. Your supplement plan can be updated anytime as your goals or lifestyle change. Quality and transparency are at the core of Persona. We use thoughtfully sourced ingredients, science-informed formulations, and strict testing standards. Each month, your subscription vitamins arrive in convenient, tear-open packs labeled by day and time, making it simple to stay consistent whether you’re at home, at work, or traveling. With Persona, you’re not left to figure things out alone. Subscribers can access expert support, ask questions about their recommendations, and fine-tune their personalized supplement routine whenever their needs evolve. Our goal is to remove the confusion from the supplement aisle and help you build a clearer, easier wellness routine. Persona continually improves its recommendation system with new research and real customer feedback. If you’re looking for a customized vitamin subscription that fits your life and supports your long-term wellness journey, Persona offers a straightforward way to get personalized vitamins you can feel good about—one daily pack at a time. Take the free assessment

Written by the business, not verified by us.

Is Persona legit?

Persona (personanutrition.com) has a 4.5 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Sports and its reputation is excellent. 85% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff and personalized vitamin packs that noticeably improve daily energy levels and overall vitality. Consumers also appreciate the thorough health assessments, clean ingredients, and highly responsive customer service team that always provides professional assistance when managing subscriptions. Though some customers experienced occasional shipping delays, missing shipments, or late order deliveries, the vast majority remain highly satisfied. People find the convenient daily routines extremely easy to follow, noting that the tailored supplement packs provide wonderful support for their ongoing health and wellness goals.

Auto-generated from all reviews of this business. For reference only.

What people say

Great Customer services!

Great Customer services!! Thank you!

Reply from Persona2025-07-14

Hi Scotty, Thanks for your review and for letting us know you received great customer service. Our team is here to help by phone, chat or email so please reach out with any questions or concerns. Warm Regards, Lori G.

Would recommend

Great vitamins just have had issues with other things regarding the companies shipping and handling

Reply from Persona2025-07-14

Hi Hailee, Thanks for taking a moment to leave a review. I am happy to hear you love your vitamins! Did you have an issue with shipping and handling? Your note mentions something about it but there were no specifics. I'd love to help you with this concern. I will send an email. Warm Regards, Lori G.

Excellent customer service

Excellent customer service! Not a huge fan of chat boxes but Lori G. was fantastic and answered all my questions. Made it easy to keep my subscription going!

Reply from Persona2025-07-14

Hi Christopher, Thank you for taking the time to leave us a review. We are happy to hear you received excellent care from Lori and that your concerns were addressed. Please note that if you don't want to use the live chat because it's not your style, we are here to take your phone call or email as well. You can email at [email protected] or reach us at 800-983-3887. Warm Regards, Thao H.

I’ve been with Persona Vitamin Packs…

I’ve been with Persona Vitamin Packs since April 2023, and let me tell you, my body’s saying “thank you, next” to feeling sluggish! These personalized packs are like my daily glow-up in a pouch—tailored, convenient, and honestly? Obsessed!!. Customer service is chef’s kiss, and I’m never going back to guesswork vitamins. 10/10, would recommend to anyone who wants to feel like their best self and for really great price!!

Reply from Persona2025-07-11

Hi Kelly! Thank you so much for your glowing review of your long term experience with Persona! We are thrilled to hear how happy you are with your supplements, as well as the service you receive from our team. We are here to support you by phone, chat and email so please do not hesitate to reach out at any time! Warm Regards, Lori G.

so far so good just made my first order!

Reply from Persona2025-07-11

Hi Alyssa! Thank you for taking the time to let us know you are new to Persona! Welcome! Our support team is here to assist if you have any questions or concerns when you start your pack. Please don't hesitate to reach out. Warm Regards, Thao H.

Great products and service!

Reply from Persona2025-07-09

Hi Sam! Thanks for your kind words! We are happy to hear you are enjoying your personalized supplements from us and that you have also received excellent service from our team! We are here to support you, and your patients, along your health journeys, so please do not hesitate to reach out with any questions or concerns. Warm Regards, Lori G.

My vitamins have leaked out into the…

My vitamins have leaked out into the package causing a messy residue on the other vitamins as well. I've addressed this with the company & they are going to send a new brain support vitamin & supposed to refund me for that as well. If they weren't so expensive, I'd continue the regimen, but at $100 month, just too expensive

Reply from Persona2025-07-08

Hi Melissa, Thank you for taking the time to leave us a review. I do see Lori G is handling your concern with the leaking pill. We are so sorry that happened and we are addressing it, as she mentioned. We will always make things right for our customers if something goes wrong. I see you have concerns regarding the pricing of your pack. Our nutritionists do offer complimentary consultations and will be happy to work with you to get your pack to fit your budget. Please reach out and select a day/time which works for your schedule. https://www.personanutrition.com/book-appointment/ Warm Regards, Karina C.

Prompt response and action

Lori's response to my query was prompt and so was her action to correct what seems to have been the processing department's dropping the ball.

Reply from Persona2025-07-03

Hi Carolyn, Thank you so much for leaving a review and for your nice words about how Lori handled your concern. I will be sure to let her know about your comment. Our team is here to help whenever you have a question or concern. Please do not hesitate to reach out. Warm Regards, Karina C.

Lori was great and super helpful!

Reply from Persona2025-07-03

Hi there! Thanks for letting us know about the excellent care you received from Lori. We appreciate you taking the time to leave a review. Please reach out by phone, chat or email if we can help with any other questions or concerns. Warm Regards, Thao H.

Customer Service

This may sound odd, but I just wanted to take a break, and was little concerned about quitting and dealing with pressure to keep with the program. No pressure, just hope you come back type of thing. I like that so much that I probably will come back for that reason as well as it is good way to do vitamins and or supplements.

Reply from Persona2025-07-03

Hi Doug! We truly appreciate you taking the time to let us know of your positive experience with Persona! We are always here for you if you want to come back! Warm Regards, Karina C.

Karina C. YOU rock!

Karina C. was the BEST nutritionist I have ever interacted with. Thank you for going above & beyond with your knowledge & sharing with me. Thank you for recommending the correct supplements for my Dad to have in his monthly packets.

Reply from Persona2025-07-03

Hi Lori! Thank you for your kind words about your experience with Karina! We are happy to hear she handled your concerns "above and beyond" and that your dad is all set with his pack! Please don't ever hesitate to reach out to us if we can assist in any way. Warm Regards, Thao H.

Lori was fantastic!!!

Lori was fantastic! very communicative and happy to help me with my issue. My capsules were popping and my package had leaked all over my mailbox, attracting ANTS. Full on ants nest in my mailbox and all in my box of vitamins. Lori helped me get a replacement order and fix the popping capsules! I love this company and the supplements make me feel amazing! Best customer service I've had in I can't even remember how long, no one treats their customers this well anymore.

Reply from Persona2025-06-27

Hi Caitie! WOW, what a wonderful review of your experience with Lori! We are very happy to hear you received the kind of customer care you should expect from all companies, not just ours. We are here to support you along your health journey and I will be sure to let Lori know how pleased you were with the way she handled your concern. Sounds like it was truly awful to experience! Please let us know whenever we can help with questions or concerns. Warm Regards, Karina C.

supplements are great/packaging good use work

First off their supplements are great. Third party tested, which guarantees that what their advertising is what I'm getting. And I can tell that the supplements are good quality because I can truly tell a difference, especially in the gym. The packaging could be better. It's a bit difficult to pull apart the separate packs without ripping into the pack behind it. Customer service is great and they really take care of you. They help me change my plan. And change my order date.

Reply from Persona2025-07-03

Hi Matthew! Thank you for your very kind review of your experience with Persona! We do try to provide exceptional customer care and we are here for you by phone, chat or email. I will report your concern regarding the perforations and have them double check that. Warm Regards, Lori G.

They went above and beyond

They went above and beyond! I had an issue with shipping and then with an actual supplement. The issues were handled quickly and easily.

Reply from Persona2025-06-27

Hi Jessica, Thank you for taking the time to let us know that our agent was helpful in taking care of your concerns. We are here to support you! Warm Regards, Karina C.

Convenience helps with consistency

I love the convenience of having all my vitamins/supplements in one easy package. I feel better because I am actually taking them daily.

Reply from Persona2025-06-27

Hi there! Thanks for your review! We are happy to hear you are enjoying the convenience of having your supplements prepackaged. Most importantly, we are very happy to hear you are feeling better on your customized supplements! Warm Regards, Lori G.

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