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Sports

Persona

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201 reviews

4.5201 reviews
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About Persona

Data updated
Website
personanutrition.com
Category
Sports
Location
United States
Status
Unclaimed
Last 12 months
157 reviews
Replies to negative
100% (19/19)
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About this business

Persona is a personalized nutrition and wellness service that creates custom vitamin packs based on your unique lifestyle and health goals. Instead of one-size-fits-all supplements, we deliver daily vitamin packs designed to support your routine, diet, and priorities. Our process starts with an in-depth online assessment that looks at your habits, sleep, stress, fitness, and eating patterns. From there, we build a personalized vitamin program to help address potential nutrient gaps and support areas like energy, immunity, digestion, mood, and sleep. Your supplement plan can be updated anytime as your goals or lifestyle change. Quality and transparency are at the core of Persona. We use thoughtfully sourced ingredients, science-informed formulations, and strict testing standards. Each month, your subscription vitamins arrive in convenient, tear-open packs labeled by day and time, making it simple to stay consistent whether you’re at home, at work, or traveling. With Persona, you’re not left to figure things out alone. Subscribers can access expert support, ask questions about their recommendations, and fine-tune their personalized supplement routine whenever their needs evolve. Our goal is to remove the confusion from the supplement aisle and help you build a clearer, easier wellness routine. Persona continually improves its recommendation system with new research and real customer feedback. If you’re looking for a customized vitamin subscription that fits your life and supports your long-term wellness journey, Persona offers a straightforward way to get personalized vitamins you can feel good about—one daily pack at a time. Take the free assessment

Written by the business, not verified by us.

Is Persona legit?

Persona (personanutrition.com) has a 4.5 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Sports and its reputation is excellent. 85% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff and personalized vitamin packs that noticeably improve daily energy levels and overall vitality. Consumers also appreciate the thorough health assessments, clean ingredients, and highly responsive customer service team that always provides professional assistance when managing subscriptions. Though some customers experienced occasional shipping delays, missing shipments, or late order deliveries, the vast majority remain highly satisfied. People find the convenient daily routines extremely easy to follow, noting that the tailored supplement packs provide wonderful support for their ongoing health and wellness goals.

Auto-generated from all reviews of this business. For reference only.

What people say

Wonderful Customer Service

Thao quickly responded to my concern. Wonderful customer service!! Thank you!

Reply from Persona2025-08-26

HI KMB, Thank you for your kind words about your experience with Thao. We think she is pretty great as well. We will pass along the love. We appreciate you letting us know! Warm Regards, Karina C

Great but website needs some work

The mobile website can be a little annoying at times to navigate. Also it would be nice to see the recommendation daily amount and the amount included in each vitamin when choosing my pack so I can add more than one vitamin when needed without having to delve further into the site to find this information. The vitamins seem to be quality and I'm glad that several of the vitamins are methalated and easily absorbed. Love the convenience of having all my pills in one pack.

Reply from Persona2025-08-26

Hello Stephanie! Thank you for your thoughtful feedback! We’re so glad you are enjoying the convenience of your packs and our Persona custom Foundation Formula Multivitamin with the methylated B vitamins. We love it too. Sorry, we are missing the mark on the mobile site. We work to make improvements all the time, and your feedback is valuable. I will make sure your suggestions and cheers are passed on to the team. Cheers, Karina C

Great Service

It was great to talk with Karina . She helped me with my account and my pack and asked all the questions necessary. Very help

Reply from Persona2025-08-26

Hi Octavian, We’re glad to hear that Karina was able to support you with your account and packs. As a nutritionist, she always takes the time to ask the right questions to ensure your recommendations truly fit your needs. Thank you for sharing your experience! Warmest regards, Lori G

Fast response and understanding of my…

Fast response and understanding of my situation

Reply from Persona2025-08-26

Hi Tracy, We truly appreciate your feedback. It’s wonderful to hear that our team was both quick to respond and understanding of your situation. Taking care of our customers in this way is always our priority. Cheers, Karina C.

Very helpful!

Thao was very helpful and did exactly what I wanted to do. Definitely will be back!

Reply from Persona2025-07-29

Hi Tori, Thank you for your kind words about your experience with Thao. I will certainly tell her you left a review commending her. We appreciate you letting us know! Warm Regards, Lori G.

I love that Persona is tailored to me…

I love that Persona is tailored to me and my needs. They take into account my current medications and make recommendations based on my current health and future goals.

Reply from Persona2025-07-24

Hi Andrea, Thanks for your review! We are happy you are enjoying your personalized Persona packs. As you know, we do review your assessment, medications and priorities in making our recommendations. If you need anything else, please do not hesitate to reach out! Warm Regards, Lori G.

Lori was great and gave me all the…

Lori was great and gave me all the information I needed

Reply from Persona2025-07-24

Hi Corey, Thanks for your kind words about your experience with Lori. I will be sure to let her know. Our team is here to help by phone, chat or email, so please reach out whenever you have a question or concern. Warm Regards, Karina C.

Well done, Thao!

Thao answered my question quickly and was very polite.

Reply from Persona2025-07-24

Hi Rebecca, Thank you for taking the time to let us know you were pleased with the service you received from Thao. I will be sure to let her know! We are here for you by phone, email and chat. Warm Regards, Lori G.

Terrible customer service

Terrible customer service. Won’t cancel subscription when asked to. Claims they can’t find account but that’s because they spelled it wrong. Charges accounts you never authorized them to. Poor customer service. No one answers the phone. Very slow to respond my email. Issue is unresolved at this point. Do not recommend at all! Find a different company for you vitamins! My account was created through PayPal. Don’t you find it strange my email would be spelled wrong from them? Also, I have email chain of communication on 7/24 requesting to cancel and provided both emails and phone number. Your company should have canceled my order as requested and not used other forms of payment that I did not authorize you to use. That is fraudulent activity and you need to take responsibility for this. Why wasn’t it cancelled when I have clearly requested it and in a timely manner? If there was any further confusion as to my account why didn’t anyone reach out again? Terrible service!

Reply from Persona2025-07-24

Hi Sherry, I have looked into your concerns and it appears your email was spelled incorrectly on your account. We are not the ones who input that information at the time an account is established. I'm assuming you haven't been receiving order notifications nor reminder emails because of this error. I apologize for your frustration, but it does appear to be an input error on your behalf. Your account was canceled two days ago. Regards, Lori G.

Lori was able to figure out my problem…

Lori was able to figure out my problem and solve it right away! Great customer service!

Reply from Persona2025-07-18

Hi Ryan! Thanks for taking a moment to leave us a review. We are happy to hear that Lori provided you with excellent customer care and was able to resolve your issue quickly! Please don't hesitate to reach out if we can help in any other way. Warm Regards, Thao H.

Great service

Thao with the customer service team was wonderful in addressing my questions in a timely manner. The company overall is wonderful and I am able to get an appointment with the nutritionist very quickly.

Reply from Persona2025-07-22

Hi there! Thanks for letting us know that Thao was so helpful. I will be sure to let her know how pleased you were with the service you received. Warm Regards, Lori G.

Customer service was GREAT

Customer service was GREAT !!!!!

Reply from Persona2025-07-16

Hi Dave, Thanks for letting us know our team was so helpful! We are here to support you along your health journey by phone, chat or email so please reach out whenever you have a question or concern. Warm Regards, Karina C.

Thao was very helpful

Thao was very helpful, i have had an issue with my order and he fixed the issue. super nice

Reply from Persona2025-07-16

Hi Breanna, Thanks for letting us know Thao was so helpful with your concern. I will be sure to let her know of your kind words. Thank you for choosing Persona! Warm Regards, Lori C.

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