Phoenicianxan (phoenicianxan.com) has a 1.0 out of 5 rating on OK.one, based on 8 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 100% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews. Last updated 2026-10-25.
I ordered 4 sweatshirts, 2 - 5XL and 2 - 2XL. The 5XL fit like a 1XL and the 2XL fits like a medium. I received them on 3/2/26. started the return request and gave 2 days for them to reply, no reply. I emailed again on the 3/4/26 with no reply. I sent another email today. It should not take 4 or more days to answer an email. I am going to dispute thru my credit card.
I too was taken. The cap I ordered described it as cotton with embroidered letters. The cap I received was paper like with the letters printed on it. I tried to return it with no response from them. I opened a dispute with my credit card company and got a refund. Well! Now, they are harassing me with daily emails offering me discounts up to $5.00! lol! Today’s was…..I had to pay 20.00 to send it back. They are absolute scammers and should be avoided at all costs. Even after I told them to stop with the emails, that I have received a refund on my credit card, they continue sending the emails with all sorts of discount offers. I highly suggest opening a dispute with your credit card companies.
I should have checked this site first. The cap I received was all white with no black lettering. Definitely false advertising. The company will not allow returns and will not issue another cap as pictured. Buyer beware! Now they changed their name to Maiupula. No reviews!
a month ago I ordered 2 hats for $57. They still have not been delivered and I get no response to cancelling the order and return of my payment. I would strongly advise against business with this site.
I wish I had read these reviews before ordering from them. Product I received matched neither the photo nor the written description of my order. I haven't been able to contact them either. Looks like I've been had.
Agree with previous responses. Ordered a hat. Money was taken from account and still 2 weeks later no hat!!!!
phoenicianxan.com ordered some items from vendors web site, money was taking almost immediately after order, no confirmation in e-mail, 3 or 4 attempts to contact customer service - no response and no ordered items
I will give them one star because I did receive items just not the items I ordered. I have tried contacting the company with NO RESPONSE. DO NOT order anything from this company.
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