PhoneIndia.com (phoneindia.com) has a 4.0 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 20% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; 31 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
v
vick · 2 reviews · Experienced 2024-09-19 ·
★★★★★
Worst service Liar and scamming people…
Worst service Liar and scamming people , don't use this useless scamming Website.
And you phoned India here is my account email address vikholland12@ gmail.com
You scammed and didn't refundy money I have all proofs and emails from you and go go for lawsuits soon
Reply from PhoneIndia.com2024-09-26
Hello,
We're sorry to hear that your bank has yet to update the transaction on their side. We can assure you that the funds were released from our side on the same day the order was placed. Please note that since the order was canceled, the charge should no longer appear on your bank statement, and the funds should be back in your account. Please reach out to your bank for further assistance, as this delay may be on their side.
Your PhoneIndia team
Excellent clear voice. Great for persons who live abroad and have an Indian telephone number. You can still maintain your contacts in India with Indian mobile number at a fraction of cost.
While the service is ok the customer service is poor . I am confused about the difference between phone India vs keep calling . They are different sites but app says keep calling . My account I was told is with phone India , not keep calling . When I asked the customer rep , he kept repeating they are different stores , not what the differences are . I know they are different stores . Why do we use that App , not the site ? Confusing where my account was.
Reply from PhoneIndia.com2024-09-26
Hello,
KeepCalling and PhoneIndia are different websites created under the same umbrella company. KeepCalling addresses international travelers, while PhoneIndia is especially dedicated to Indian expats. PhoneIndia uses the KeepCalling app. If you wish to use the KeepCalling website, you need to open a new account there.
Your PhoneIndia team
NB · 1 review · Verified · Experienced 2024-09-11 ·
★★★★★
To make calls to India phone numbers
To make calls to India, I have been using it via a local number as well as the KeepCalling app without issues as the ones that I call do not have WhatApp, etc. Both options can call using stored Speed Dial numbers. The per minute rate is good. Recharging the calling card online is easy and quick. When visiting India, use the KeepCalling app too for reaching India phone numbers as I myself do not have India phone number. Highly recommended.
D
David R. Abraham, Ph.D. · 1 review · Verified · Experienced 2024-09-11 ·
★★★★★
Professional
Ease of use in making calls, adding frequent numbers called, payment, and other ways.
Though I paid $5 for voice credit it is not reflecting in my account Despite the complaint no remedy in the past two days
Reply from PhoneIndia.com2024-07-01
Hello,
We checked your account and our agents made some changes to your settings, so now everything is working properly. Our Support Team will be in touch to make sure that everything is working well at your end too.
Your PhoneIndia team
o
olga · 12 reviews · Verified · Experienced 2024-06-19 ·
★★★★★
Good rates, best I found on google
Good rates best found on google, don’t take some unreal unneeded fees. Straightforward, I used this website few times and will still be using it. Very good.
I don't like that there is a no direct phone number to Contact a live representative to discuss the issues. Therefore, I would appreciate to have a direct communication line to talk with an agent to solve issues which lately I have. Please provide me a live agent number.
Reply from PhoneIndia.com2024-06-10
Hello,
By clicking the Company Info tab on this page you can see all our phone numbers: https://phoneindia.com/contact
You can also fill in the contact form and one of our representatives will get back to you.
Your PhoneIndia team
Hello,
Thank you for your feedback! In order to ensure the highest app call quality, please go through these checks:
-Make sure you benefit from a strong Internet connection.
-Make sure you have the latest app version installed on your device.
-Make sure you do not have any VoIP restrictions from your Internet provider.
-Set your Caller ID - this will ensure high quality. Go to your app menu and look for Caller ID, then follow the instructions. The Caller ID is the number showing up on the screen of the person you call.
As an alternative, you can try offline calling with the app. You can activate it in the Settings section of your app.
You can also try an access number in your area if you want to call without using the Internet. Please look for the city closest to you on this page: https://phoneindia.com/access_numbers.
Your PhoneIndia team
Used keep calling couple of years , But last four months not working properly.
Reply from PhoneIndia.com2024-06-10
Hello,
Please take into account that the quality of the calls, when using the app, relies on your Wi-Fi or cellular data Internet connection and device settings as well.
For a more stable connection, you can try calling with a local access number available for your location (check with your local provider what would be the cost, if any, to dial it).
One of our Customer Support team members will contact you with more details.
Your PhoneIndia team
Must have app for dialling non-WhatsApp and toll-free international numbers at a very reasonable rate - top-ups as low as £2 (₹200) which can provide up to 2-3 hours of call-time to UK, US and EU countries from India.
