PinkBlush Maternity (pinkblushmaternity.com) has a 3.4 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 59% rate it 4 stars or higher while 32% give 1 star; The business has replied to 95% of negative reviews; 100 of them were added in the last 12 months. Last updated 2026-08-10.
The customer service for this company is not good.
I ordered a dress a month ago and what was delivered was an empty bag. I had to reach out multiple times to fight for a refund. They said they had to “investigate” it for 3-5 business days. After 5 days were up I called and they agreed on a refund. They only refunded me for the dress itself, not shopping or insurance.
Had to call again and they said I would hear back in 24 hours about a refund for shipping.
That eventually got approved but still not fully refunded for a product I never received. I called again and they said they could not refund me for the insurance. I disputed the charge with my bank and will not be shopping with them again.
They make it difficult to get a refund and I never received any product!
I also have a pair of jeans from them that are too big so their sizes run big.
Reply from PinkBlush Maternity2026-06-09
Thank you for leaving your feedback. We strive to make every customer experience enjoyable, and we apologize we’ve not been able to meet your expectations and you’ve had a frustrating experience.
Loved the maternity collection. Everything was very comfortable and stylish.
Reply from PinkBlush Maternity2026-06-16
Thank you so much, we're so glad you loved it!
-The PinkBlush Team
A
Anna · 1 review · Experienced 2026-04-06 ·
★★★★★
I had a very disappointing experience…
I had a very disappointing experience with PinkBlush. I ordered a dress for a wedding, only to have my order canceled a full week later with no warning.
On top of that, I had to follow up myself to get a refund, which was processed in parts — and unbelievably, they still charged me for shipping even though the dress was never sent.
This caused unnecessary stress since I needed the dress for a specific event. If an item is out of stock, customers should be notified immediately — not days later after relying on the order.
I would strongly caution others against ordering from here, especially for important or time-sensitive occasions.
Reply from PinkBlush Maternity2026-04-17
Hi Anna,
Thank you for leaving your feedback. We strive to make every customer experience enjoyable, and we apologize we’ve not been able to meet your expectations.
Customer service awful. I ordered 2 dresses and the next day they were on sale. I emailed asking for a price adjustment and they said no. So basically you’d rather me return the 2 dresses and rebuy them at the lower price instead of just giving an adjustment. Everything is overpriced in the first place. Stars are for the fast shipping.
Reply from PinkBlush Maternity2026-03-20
Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had a frustrating experience.
Original order was to be sent to wrong address, they don’t allow any edits. I ordered an exact duplicate. The original order was delivered after return eligibility date. They refused any credit or return. I would never shop there again.
Reply from PinkBlush Maternity2026-03-10
Hi,
Thank you for leaving your feedback. We strive to make every customer experience enjoyable, and we apologize we’ve not been able to meet your expectations.
L
Leah · 1 review · Experienced 2026-03-05 ·
★★★★★
Terrible
Terrible customer service. Terrible quality. Do not recommend - Shein at higher prices;
Reply from PinkBlush Maternity2026-03-10
Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had a frustrating experience.
I paid extra for shipping 3-5 business days, and the dress will arrive after that window. Asked for assistance and they said just return it when it comes. I will lose the cost for expedited shipping and their BS $4 return charge. NEVER order from them.
Reply from PinkBlush Maternity2025-11-28
Thank you for leaving your feedback. We strive to make every customer experience enjoyable, and we apologize we’ve not been able to meet your expectations.
The items I ordered didn't end up working for me but not because of any issue with the company or clothing. The site was easy to use and returns were very simple. Quality and pricing were great and I would recommend trying them out.
The dress is very pretty but didn't look good on me at this point (my 9th month) The return process was smooth and easy
j
jane doe · 1 review · Verified · Experienced 2025-10-22 ·
★★★★★
i ordered 2 items and only 1 came
Reply from PinkBlush Maternity2025-10-31
Thank you for leaving your feedback. We strive to make every customer experience enjoyable, and we apologize we’ve not been able to meet your expectations.
This dress is not good quality compared to the price tag. I’m glad I purchased it on sale but would never purchase at full price had I known the quality. It is already too tight for being in the second trimester, it will not fit in the third trimester. It is also see through! This was disappointing as I was excited about this dress and this brand.
Reply from PinkBlush Maternity2025-10-31
Thank you for taking the time to share your feedback in your recent review. We genuinely value your input. I'm sorry to learn that the product didn't meet your expectations, and we apologize for any inconvenience caused.
Shipping updates were inaccurate and came late despite being marked as delivered. Dress was way too long. I’m 5’5” ordered a M, my usual size, and it was dragging at least 4 inches off the ground. I wanted a long dress but not one that swallows me whole. Unfortunately I couldn’t wear it.
Reply from PinkBlush Maternity2025-10-31
Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had a frustrating experience.
I could not have been more disappointed with my order. The three “maternity” shirts I ordered were not even by PinkBlush, they were by some random, cheap company. They were also just regular shirts, no side ruching no extra length, just regular shirts made with a thin, cheap material. There is no way they would cover a baby bump until the end of pregnancy. I also ordered two different shades of gray and both of them were the same color. Had to return.
Reply from PinkBlush Maternity2025-10-28
Hello,
Thank you for taking the time to share your feedback in your recent review. We genuinely value your input. I'm sorry to learn that the product didn't meet your expectations, and we apologize for any inconvenience caused.