Needed a custom gift card
I emailed support and they responded within 5 minutes. From there it was less than 12 hours from open to close of ticket.
Planet of the Vapes (planetofthevapes.com) has a 4.7 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 83% of negative reviews. Last updated 2026-08-10.
I emailed support and they responded within 5 minutes. From there it was less than 12 hours from open to close of ticket.
the glass is great.
Fast response from customer service to enquiries.
I couldn't figure out how to put it together. Instructions are tiny and sparse
Excellent product, excellent communication, excellent transit time!
AMAZING PRODUCT!!! I use it every day, some of The glass pieces broke (my fault) cheap to replace. And also has a feature that turns it off in case you’re dumb like me and fall asleep with it on! AND you can bake edibles with the leftovers!!
Best customer service ever! Worked with me to find a solution, even if it meant I wasn't going to buy through them.
Open the box and the lobo was starring right at me saying I’m the only flower smoker you will ever have. Haven’t smoked any other since then
PotV have been incredible. From the helpful videos talking through the various features, pros and cons of different vapes, to the exceptional customer service that was prompt and responsive when I had an issue.
Excellent store and service. The product quality was as expected and when I had an issue they gave me a replacement rapidly. Would highly recommend.
Nice vape, easy to use. Good battery life. I like it.
Ashis really helped me resolve my issue . I work the hospitality business and even though I never met ashis, he really helped me. resolve my problem
POTV has all the supplies I needed without breaking the bank. Delivery was on time and the products are exactly as described. I’m very satisfied with my purchases.
Fast shipping, great products, wonderful customer service. I will be ordering again!!
Easy to navigate website with good descriptions and reviews. POTV1 arrived promptly and was easy to use
i love them <3
We got the product fast, my husband is very happy with the vape and I'm happy with how the product works as described.
PotV always has what I'm looking for at reasonable prices
202 reviews matching