PlayerAuctions (playerauctions.com) has a 4.6 out of 5 rating on OK.one, based on 208 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. 88% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
S
Sachin · 3 reviews · Experienced 2026-08-07 ·
★★★★★
About dispute
Hello PlayerAuctions,
I want to first say that I have had a positive experience selling on PlayerAuctions overall. However, I am reaching out today to report an issue with a buyer who I believe has attempted to scam me.
Ticket ID: 2285034
Order IDs: 16302118, 16330733
Summary of the Issue
The buyer initially asked me to hold off on releasing the dispute for 15 days, so that he could secure the account by changing the protection number. As a reputed and honest seller, I agreed to this request in good faith and held the dispute accordingly.
However, without informing me of any issue through direct messages, the buyer separately emailed PlayerAuctions claiming the account had been banned, supporting this claim with a screenshot that appears to be fake or fabricated through Google.
PlayerAuctions dispute support acted on this claim, despite the buyer never raising any concern with me directly beforehand. This is concerning, as the account in question is fully active and working, which I can prove.
Evidence Provided
I have already submitted full supporting evidence via the ticket (ID: 2285034), including:
Screenshots confirming the account is currently active and accessible
In-game tags/screenshots showing live activity on the account
Request
I kindly ask PlayerAuctions to review this case as soon as possible. Based on the evidence provided, the buyer appears to have submitted a false or fabricated screenshot in an attempt to fraudulently claim the account was banned, despite the account being fully functional.
I acted in good faith throughout this transaction, including agreeing to the buyer's request to delay the dispute. I would appreciate a fair review of this case and appropriate action in line with PlayerAuctions' policies on fraudulent disputes.
Thank you for your time and support.
Reply from PlayerAuctions2026-08-07
Hi Sachin,
The 2 cases are still under investigation and we do not have a decision for both yet. For now, please wait for our team to get back to you via the ticket channel. Our team may require a few more days up until the majority of next week, but we make it a point to send an update to the involved users as soon as we can.
Our sincere apologies for the inconvenience with this.
Regards,
Richard
Z
ZBigUnit · 2 reviews · Experienced 2026-08-07 ·
★★★★★
The Delivery was very quick.
Reply from PlayerAuctions2026-08-07
Happy to see your positive review again, ZBigUnit! Thanks a lot for this!
Thank you for another kind 5-star feedback, Dominic! Much appreciated.
T
Tony · 2 reviews · Experienced 2026-08-07 ·
★★★★★
Easy and fast
Reply from PlayerAuctions2026-08-07
Thanks a lot for the positive feedback, Tony!
M
Marc · 1 review · Experienced 2026-08-06 ·
★★★★★
Didn’t get money back
Worst website the seller logged me out of the account and unlinked me from every platform even I secured it and I even added an authenticator but I was receiving codes that were not my I did a dispute and I lost it worst seller and worst site ever I want my money back the dispute id is #386964
Reply from PlayerAuctions2026-08-08
Hello Marc,
I'm sorry for the inconvenience. The evidence sent is insufficient because it doesn't show the party at fault for the issue. They were screenshots of email logins, and this can't be used, because email changes may also be done by the buyer who purchased the order.
We need proof that shows the seller is at fault. In case you missed it, this document shows the forms of evidence you may submit for the case:
https://support.playerauctions.com/hc/en-us/articles/115013871007-What-Evidence-Can-I-Provide-for-My-Dispute-as-a-Buyer
You may contact [email protected] anytime during your after-sale protection period (347 days).
Regards,
Richard
V
Vũ Nguyễn · 1 review · Experienced 2026-08-07 ·
★★★★★
Account matched the listing
Account matched the listing. Fast and helpful seller.
Reply from PlayerAuctions2026-08-08
Thank you so much for the positive review, Vu! Hope you enjoy your order!
S
Shhhhh · 3 reviews · Experienced 2026-08-07 ·
★★★★★
Would recommend
Great speed and the order accuracy was perfect i will def be buying again soon.
Reply from PlayerAuctions2026-08-08
We really appreciate the support, "Shhhhh". Thanks a lot for this!
C
Carter Ewfew · 1 review · Experienced 2026-08-06 ·
★★★★★
Scam company bought a world of tanks…
Scam company bought a world of tanks account for 1000$ , 7 months later the seller reclaimed the account by recovering it. I had the buyers coverage for 1 yr and opened a dispute the support closed in the seller favour with proof of the account being stolen back. The warranty for 1 yr is fake and a scam so is the site I will never use it again!
Reply from PlayerAuctions2026-08-07
Hello Carter,
We were able to get your order ID from one of our other support channels: 15569650
I'm sorry, but the evidence is insufficient. We received screenshots of email changes and notifications of a couple of tickets being opened. However, these operations are accessible to and doable by the buyer; in fact, these are regular operations to change the information of the account. It doesn't point to the seller as the one at fault, which is what we require:
https://support.playerauctions.com/hc/en-us/articles/115013871007-What-Evidence-Can-I-Provide-for-My-Dispute-as-a-Buyer
Your order is covered by after-sale protection for 173 more days, so please contact us anytime at [email protected] - we will check on any new information you could send.
Regards,
Richard
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First reply:
I'm sorry for the inconvenience. The review does not have an order ID so we could check. Please provide the order ID by editing the review and including it, or by providing it to the Trustpilot inquiry sent to your email here.
We do not have "warranties" for orders, and what we have is the after-sale protection. This allows you to dispute orders, and this follows a process where we require valid evidence. You may read about it here:
https://support.playerauctions.com/hc/en-us/articles/4402691743257-How-does-after-sale-protection-work
It's possible the case did not have sufficient evidence. We can check and assist once we have your order ID.
M
Mikey · 1 review · Experienced 2026-08-05 ·
★★★★★
BG Location Pokemon :)
Very fast, Great price, Friendly. Will be back for more!
Reply from PlayerAuctions2026-08-06
Thanks a lot for the awesome feedback, Mikey! We look forward to being of service again!
T
The Board of Law · 1 review · Experienced 2026-08-06 ·
★★★★★
They sold me a stolen account and did…
They sold me a stolen account, denied my dispute with to explanation whatsoever. Terrible experience.
Reply from PlayerAuctions2026-08-07
Hello, "The Board of Law",
Please specify the order ID; we're unable to check on the concern without it. Once we have the order ID, we can check what happened so we can help with the case.
Regards,
Richard
C
Charles · 1 review · Experienced 2026-08-06 ·
★★★★★
Delivered everything fast and secured
Delivered everything fast and secure will definitely come back
Reply from PlayerAuctions2026-08-07
We really appreciate your support, Charles; thank you!
Playerauctions has been my go to for a couple years now. I’ve recommended it to a few friends who have all had great experiences. Thank you for making gaming just a little easier and fun.
Reply from PlayerAuctions2026-08-06
Definitely warms our hearts to know the experience made gaming more fun for you. :)
Thank you so much for the excellent review, Bolivar! We hope to continue being of service.
